Choose a CRM for your team

TOP 14 CRMs for Online Stores

Best management systems for your online business

Best

Choose a CRM for your team

№1

LP-CRM

LP-CRM: powerful CRM for product business, e-commerce and service industries. Optimize sales, manage customers and increase the efficiency of your online store. Simple integration, flexible settings. Everything for the success of your business!

What you get

  • Sales growth. Increase conversion through personalized offers.
  • Full control. Manage all operations in one place.
  • Team efficiency. Optimize manager's work and increase productivity.
  • Satisfied customers. Build strong customer relationships and increase loyalty.

Key parameters

  • Increase sales
  • Managed customer base
  • Business automation
  • Order tracking
  • LP-CRM - for growth!
LP-CRM
№2

Agile CRM

Agile CRM: your ideal assistant for online stores! We combine sales, marketing, and service in one convenient interface. Increase sales, optimize campaigns, and ensure a flawless customer experience.

What you get

  • Unified interface. Combines sales, marketing, and service for convenient business management.
  • Sales growth. Effectively manage customer interactions and increase conversion.
  • Improved service. Quickly respond to customer inquiries and increase their loyalty.
  • Marketing capabilities. Create targeted campaigns and analyze their effectiveness.

Key parameters

  • CRM for eCommerce
  • One interface
  • Sales, marketing, service
  • Agile CRM
  • User-friendly functionality
Agile CRM
№3

SuiteCRM

SuiteCRM: a powerful open-source CRM for online stores. Flexible settings, integration with e-commerce platforms, sales and marketing automation. Grow your business with a custom solution!

What you get

  • Free access. A powerful solution without monthly costs, accessible to every business.
  • Flexibility of adaptation. Customize to the unique needs of your business.
  • Full data ownership. You control all customer information.
  • Open source. The ability to expand functionality by a team of developers.

Key parameters

  • CRM for e-commerce
  • SuiteCRM open-source
  • CRM customization
  • Powerful CRM system
  • Effective business
SuiteCRM
№4

Pipedrive

Pipedrive: CRM focused on sales growth. Visual pipelines will help your online store convert leads into customers more easily. Deal management and efficiency is Pipedrive.

What you get

  • Visual pipeline. Track all deals in one place, easily manage sales processes.
  • Deal management. Effectively organize and optimize customer interactions at all stages.
  • Sales analytics. Get valuable data for decision-making and conversion improvement.
  • Marketing automation. Launch personalized campaigns and attract new customers.

Key parameters

  • E-commerce sales
  • Visual pipeline
  • Conversion increase
  • Pipedrive CRM
  • Deals under control
Pipedrive
№5

Bitrix24

Bitrix24: All-in-one CRM and workspace for your online store. Effectively manage sales, contact center, and projects. Optimize team performance and increase profits with a single platform.

What you get

  • Single space. All business tools in one place.
  • Customer management. Easily manage your customer database and interaction history.
  • Sales automation. Accelerate deals and increase conversion.
  • Reports and analytics. Make data-driven decisions and track results.

Key parameters

  • CRM for e-commerce
  • Sales optimization
  • Contact center
  • Project management
  • Bitrix24 - all in one
Bitrix24
№6

Apptivo

Apptivo: a powerful suite of business applications with a CRM core, ideal for SMBs. Optimize sales, customer management, and online store operations. Grow your business with Apptivo!

What you get

  • Sales growth. Increase revenue through better customer management and process optimization.
  • Data centralization. Keep all customer and order information in one place for effective analysis.
  • Routine automation. Reduce manual work, speed up order processing, and improve service.
  • Convenient management. A single comprehensive tool for all your business operations.

Key parameters

  • CRM for eCommerce
  • User-friendly business tool
  • Apptivo: CRM for SMB
  • Customer management
  • Comprehensive business solutions
Apptivo
№7

SalesDrive

SalesDrive: CRM for online stores. Integrate with marketplaces, delivery, payment systems, and warehouse. Automate sales, simplify business management, and increase efficiency. Your path to successful online sales!

What you get

  • Seamless integrations. Connect marketplaces, delivery, payments, and warehouse for full control.
  • Centralized management. All customer and order data in one place.
  • Sales increase. Optimize customer interaction and increase conversion.
  • Expanded capabilities. The system grows with your business, adapting to needs.

Key parameters

  • CRM for e-commerce
  • Integrations with marketplaces
  • Delivery management
  • Payments and warehouse
  • SalesDrive - your CRM
SalesDrive
№8

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - це потужний інструмент для підприємців, який об'єднує CRM та маркетинг-автоматизацію. Допомагає інтернет-магазинам ефективно керувати клієнтами, оптимізувати продажі та масштабувати бізнес завдяки автоматизованим маркетинговим кампаніям.

What you get

  • Збільшення продажів. Зробіть свої кампанії ефективнішими й збільште прибуток.
  • Автоматизація маркетингу. Налаштуйте розсилки та взаємодію з клієнтами автоматично.
  • Все в одному місці. Керуйте всіма аспектами вашого бізнесу в єдиній системі.
  • Клієнтська лояльність. Будуйте міцні відносини з покупцями та отримуйте повторні замовлення.

Key parameters

  • CRM для e-commerce
  • Автоматизація продажів
  • Маркетинг для бізнесу
  • Keap: CRM+автоматизація
  • Зростання вашого бізнесу
Keap (ex-Infusionsoft)
№9

Capsule CRM

Capsule CRM: your simple tool for managing contacts, deals, and projects. Ideal for online stores to keep everything under control and increase sales!

What you get

  • Contacts at your fingertips. All customer data collected in one place for quick access.
  • Deals under control. Track all sales stages for maximum efficiency.
  • Projects made easy. Organize work on tasks and deadlines for successful completion.
  • Intuitive interface. Simple data and process management, does not require in-depth knowledge.

Key parameters

  • Easy CRM for sales
  • Sales automation
  • Customer management
  • Projects and deals
  • User-friendly interface
Capsule CRM
№10

Odoo CRM

Odoo CRM: your powerful tool for managing sales and clients. Integrated into the Odoo ERP system, it allows you to maintain a database efficiently, track deals, and automate processes. Ideal for online stores aiming for growth!

What you get

  • Integrated solution. Manage sales, marketing, and clients in one place.
  • Sales growth. Analyze customer needs to increase conversion.
  • Service improvement. Respond quickly to inquiries and build strong relationships.
  • Routine automation. Optimize workflows and reduce time costs.

Key parameters

  • CRM for e-commerce
  • Odoo CRM: full functionality
  • Integration with ERP
  • Sales management
  • Business growth
Odoo CRM
№11

Insightly

Insightly: CRM + projects for SMB. Effectively manage your online store's sales, customers, and tasks. Integrate with your favorite services for complete business control.

What you get

  • Sales increase. Increase conversion and optimize your sales team's work.
  • Customer management. Collect all customer information in one place.
  • Projects and tasks. Effectively assign and monitor task completion.
  • Integrations. Connect your favorite tools for maximum productivity.

Key parameters

  • CRM for eCommerce
  • Integrations for business
  • SMB projects
  • Insightly CRM
  • Effective growth
Insightly
№12

HubSpot CRM

HubSpot CRM: A powerful free CRM for your online store! Optimize marketing, sales, and customer support on a single convenient platform. Increase sales and build strong relationships with customers.

What you get

  • Free start. Start managing customer interactions with no upfront costs.
  • Single platform. Marketing, sales, and support all in one place for your business.
  • Intuitive interface. Easy to learn and use for efficient work.
  • Scalability. Grow your business, and the tool will grow with you.

Key parameters

  • CRM for e-commerce
  • Customer management
  • Marketing automation
  • Sales growth
  • All platform in one
HubSpot CRM
№13

Nutshell

Nutshell: Simple CRM and email marketing for B2B teams. Optimize sales, manage clients, and grow your business easily. Ideal for online stores selling B2B.

What you get

  • Sales will grow. Increase conversion and build long-term relationships with clients.
  • Clear interface. Easily manage clients and communications.
  • Detailed analytics. Make informed decisions based on real data.
  • Email marketing. Automate mailings and attract new customers.

Key parameters

  • CRM for e-commerce
  • Increase sales
  • Simple B2B CRM
  • Email marketing
  • For your team
Nutshell
№14

Vtiger CRM

Vtiger CRM: the all-in-one powerful platform for your online store. Optimize sales, marketing, and customer support in one place. Increase conversions and customer loyalty with Vtiger!

What you get

  • All in one place. Integrates sales, marketing, and customer support on a single platform for maximum efficiency.
  • Sales Growth. A systematic approach to managing customer interactions stimulates an increase in sales volume.
  • Customer Experience. Improved communication and prompt resolution of inquiries build customer loyalty.
  • Effective Marketing. Tools for campaign personalization and analytics help attract new customers.

Key parameters

  • CRM for e-commerce
  • Vtiger: Sales
  • Marketing
  • Help Desk
  • Unified Platform
Vtiger CRM
Analysis

CRM comparison table

# CRM Segment What it can do Trial period Cost of services
1LP-CRMProduct business, e-commerce, servicesSales management, customer base, e-commerce optimizationFree version up to 50 orders per monthfrom $9/month
2Agile CRMOnline stores, small businesses, medium businessesSales, marketing, serviceFree plan (up to 10 users)from $8.99/mo per user
3SuiteCRMOnline stores, small business, medium businessFlexibility, integration, automationOpen-source software (free)from $0/month (self-hosted)
4PipedriveOnline stores, B2B sales, small businessVisual pipelines, sales growth, deal efficiency14 days trialfrom $14.90/mo per user
5Bitrix24Online stores, small business, medium businessCRM, contact center, projectsFree planfrom $61/mo (5 users)
6ApptivoSMBs, online stores, online businessesCRM, sales, managementFree trialfrom $15/month per user (annual payment) or $20/month monthly
7SalesDriveOnline stores, marketplaces, online businessIntegrations, automation, management14-day trialfrom 349 UAH/month
8Keap (ex-Infusionsoft)Малий бізнес, онлайн-магазини, підприємціCRM, автоматизація маркетингу, управління клієнтамиТест (безкоштовно)від $159/міс
9Capsule CRMonline stores, small businessContact management, deals, projectsFree planfrom $18/mo per user
10Odoo CRMBusiness, growthSales management, client database, process automationOne App Free (CRM for free)from €24.90/month per user
11InsightlySMB, online stores, project managementSales management, customer management, project management14-day trialfrom $29/mo per user
12HubSpot CRMOnline stores, small businessMarketing, sales, supportFree planfrom $20/mo per user
13NutshellB2B, online storesCRM, email marketing, sales optimizationTest 14 daysfrom $16/mo per user
14Vtiger CRMonline stores, small and medium businessesSales, Marketing, Support15-Day Trialfrom $15/mo per user
FAQ

FAQ

? Why is a customer relationship management system needed?
It helps organize customer interactions, automate processes, and improve sales.
? What are the advantages of such systems?
Advantages include increased customer loyalty, effective order management, and sales analytics.
? How to choose the best program?
Assess your needs, budget, functionality, and integrations.
? Do programs affect business growth?
Yes, they optimize operations, free up manager time, and increase conversion rates.
? What are the key functions?
Contact management, purchase history, automated email campaigns, and analytics.