The Best CRM System: Top 17 Solutions for Business

Best

Choose a CRM for your team

№1

LP-CRM

LP-CRM: the best CRM for product business, e-commerce and services. Optimize sales, manage clients and automate processes. Increase profits with a powerful system designed for your growth!

Benefits

Increased sales. LP-CRM helps optimize customer interaction, speeding up the deal closing process.
Simple interface. Intuitive navigation allows you to quickly master all functions.
Effective management. Control all stages of customer interaction and business management.
Increased loyalty. Build strong customer relationships through a personalized approach.

Functionality

LP-CRM: Top CRM for business
Convenience and efficiency
Automate sales
Increase profit
For e-commerce.

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№2

Binotel SmartCRM

Binotel SmartCRM: Comprehensive CRM by Binotel for complete customer control. 360° card, deep analytics, convenient task management, and PBX integration. Maximize your business efficiency!

Benefits

360° customer card. Complete interaction history and contact data in one place.
Advanced analytics. Make informed decisions based on data.
Task automation. Effectively manage your team's workflows.
PBX integration. Unify communications for complete control.

Functionality

Best CRM
Binotel SmartCRM
360° customer card
Analytics and tasks
PBX integration

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№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: the best CRM for sales with deep 365 integration and powerful Copilot. Automate processes, improve customer experience, and increase team efficiency with smart insights and advanced AI capabilities.

Benefits

365 Integration. Seamless integration with other Microsoft products for complete control.
Copilot Assistant. Artificial intelligence assists with sales and analytics.
Scalability. The system grows with your business.
Sales Analytics. Deep understanding of your customers and sales performance.

Functionality

Best CRM
Dynamics 365 Sales
365 Integration
AI Copilot
Microsoft

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№4

KeepinCRM

KeepinCRM: the simplest CRM for small and medium businesses! Manage clients, tasks, deals, inventory, and finances in one place. Grow easier with us!

Benefits

Clients under control. Everything about your clients in one place - contacts, interaction history, needs.
Ease of use. Intuitive interface that allows you to quickly master all functions.
Task management. Effectively plan and control task execution for the team.
Finances and inventory. Keep track of income, expenses, and product balances in a single system.

Functionality

Simple CRM for SMEs
Clients, tasks, deals
Inventory and finances
KeepinCRM - your CRM
Effective business management

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№5

OneBox OS

OneBox OS: A comprehensive CRM/ERP platform that integrates processes, telephony, inventory, and document management. Optimize business processes, increase efficiency, and reach new heights with a single solution. Your best CRM system for growth!

Benefits

Single Hub. All business processes, telephony, inventory, and document management in one system.
Scalability. The platform adapts to your business growth.
Flexibility. Customize the system to your company's unique needs.
Analytics. Gain deep insights into performance results for decision-making.

Functionality

CRM/ERP
Automation
Inventory
Telephony
Documents

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№6

Copper

Copper: CRM for Google Workspace. Ideal integration with Gmail for effective sales and customer management. Grow with us!

Benefits

Integration with Gmail. All customer communication in one place, without switching between windows.
Effective management. Organize customer data and deals for better control.
Ease of use. Intuitive interface that does not require long training.
Task automation. Free up time for business development by delegating routine operations.

Functionality

Best CRM
CRM for Google Workspace
Deep Gmail integration
Copper CRM
Effective business management

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№7

Odoo CRM

Odoo CRM: integrated CRM module within the powerful Odoo ERP ecosystem. Optimize sales, manage customers, and boost business efficiency with a unified platform. The best solution for comprehensive customer relationship management.

Benefits

Integration with ERP. Complete business management in a single system.
Unified customer database. Centralized storage of all customer information.
Sales automation. Accelerate deal cycles and improve team efficiency.
Reporting and analytics. Make informed decisions based on data.

Functionality

Best CRM
Odoo CRM
ERP ecosystem
Full functionality
Ease of use

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№8

Zoho CRM

Zoho CRM: A cloud-based solution for comprehensive sales, marketing, and service management. Automate processes, boost team efficiency, and ensure a seamless customer experience. The best CRM for your business.

Benefits

Full automation. Free your team from routine, increasing the efficiency of sales, marketing, and service.
Centralized data. All customer and deal information in one place for better understanding and decision-making.
Scalability. Grow your business, and Zoho CRM will adapt to your needs.
Integration. Connect Zoho CRM with other tools for the seamless operation of your business.

Functionality

Best CRM
Zoho CRM
Cloud CRM
Sales automation
Marketing and service

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№9

Close

Close - CRM for sales teams, focusing on productive calls and powerful email sequences. Optimize communication, grow faster, and achieve sales goals. Ideal for teams that value efficiency!

Benefits

Maximum calls. Make and log calls quickly, saving time.
Effective email sequences. Automate mailings for maximum conversion.
Centralized contacts. All customer information in one place.
Reports for growth. Analyze team performance and increase sales.

Functionality

CRM for sales
Effective calls
Email automation
Close CRM
Sales optimization

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№10

SuiteCRM

SuiteCRM: A powerful open-source CRM with unlimited customization possibilities. An ideal solution for businesses of any size seeking a flexible and effective customer relationship management system. Free, scalable, for optimizing your sales and marketing.

Benefits

Flexibility. Adapt to your own needs, create custom solutions.
Open source. Full control over the system and no vendor lock-in.
Extensibility. Add the functionality you need, integrate with other services.
Efficiency. Optimize customer interactions and increase sales.

Functionality

Best CRM
SuiteCRM
Open-source CRM
Wide customization
CRM capabilities

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№11

Creatio (Sales)

Creatio (Sales) - a powerful low-code CRM platform that combines CRM functionality with deep process automation. Optimize sales, improve customer experience, and accelerate business processes with intuitive tools.

Benefits

No code. Quickly build applications without programming.
Flexibility. Adapt the system to unique business needs.
Processes. Optimize workflows for efficiency.
Scalability. Grow with your business easily.

Functionality

TOP CRM
Creatio: Your Success
Business Automation
Low-code CRM
Processes + CRM

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№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM system that unites sales, marketing, and support. Built-in telephony, email marketing, and an AI assistant will speed up your work, improve customer communication, and help you close more deals. An ideal solution for growing your business.

Benefits

Built-in Telephony. Convenient call management and call recording directly within the CRM.
Email Marketing. Send personalized emails and track results.
AI Assistant. Automates routine tasks and provides valuable insights.
Unified Hub. All sales and communication tools in one place.

Functionality

Perfect CRM
Comprehensive Solution
Grow with Freshworks
AI Assistant for Business
Telephony & Email.

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№13

Nutshell

Nutshell: The best CRM and email marketing for B2B teams. Simplifies customer management and marketing campaigns, helping your business grow. The ideal solution for increasing sales and efficiency.

Benefits

Ease of use. Intuitive interface for quick start and efficient work.
Effective email marketing. Automate customer communication to increase sales.
Data centralization. All customer information in one place for better understanding.
Team growth. Optimize B2B team operations and increase productivity.

Functionality

Simple CRM for B2B
Email marketing for teams
Nutshell CRM
Effective B2B sales
Free trial

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№14

HubSpot CRM

HubSpot CRM: Your free CRM core with powerful marketing, sales, and service tools. All in one platform to grow your business. Streamline processes and enhance customer experience.

Benefits

Full functionality. Get marketing, sales, and customer service tools in one place.
Free access. Start with a powerful CRM core at no initial cost.
Single platform. Unify all customer communications and data for effective management.
Scalability. Grow with your business, expanding system capabilities as needed.

Functionality

Best CRM
Free core
Marketing, sales, service
Single platform
HubSpot CRM

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№15

Vtiger CRM

Vtiger CRM: The all-in-one platform for Sales, Marketing, and Help Desk. Optimize your sales, marketing, and customer support. The best solution for your business!

Benefits

Comprehensive Solution. The all-in-one platform for Sales, Marketing, and Help Desk.
Team Efficiency. Unify Sales, Marketing, and Support for better collaboration.
Centralized Data. All customer information in one place for better decisions.
Scalability. Grow with Vtiger CRM, adapting to your needs.

Functionality

Best CRM
Vtiger CRM
Sales
Marketing
Help Desk

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№16

monday sales CRM

monday sales CRM: потужна CRM на базі monday.com для оптимізації продажів. Гнучке рішення для будь-яких команд, яке допоможе підвищити ефективність, централізувати дані та керувати угодами. Ідеально для тих, хто шукає найкращу CRM систему.

Benefits

Легке налаштування. Адаптуйте CRM під унікальні потреби вашого бізнесу без зайвих зусиль.
Єдиний простір. Керуйте всіма даними клієнтів та угодами в одній інтуїтивно зрозумілій платформі.
Зростання продажів. Оптимізуйте роботу команди для досягнення вищих результатів.
Проста інтеграція. З'єднуйте monday sales CRM з іншими інструментами, які ви вже використовуєте.

Functionality

Гнучка CRM
monday sales CRM
Для команд продажів
Візуальне керування
Оптимізація продажів

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№17

KeyCRM

KeyCRM - Ukrainian CRM for effective business. Manage orders from all channels, optimize communications, control inventory, and analyze data for growth. All in one place!

Benefits

Order centralization. Consolidate all orders from various channels in one place for easy management.
Improved communications. Maintain effective customer communication through a single interface.
Inventory management. Track product inventory, avoid shortages, and optimize logistics.
Deep analytics. Analyze sales performance and team metrics to make informed decisions.

Functionality

Business CRM
Unified platform
Sales automation
Convenient analytics
Ukrainian solution

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Which to choose?

CRM systems comparison

#	Platform	Main direction	Main capabilities	Free plan	Estimated price from
1	LP-CRM	product business, e-commerce, services	Sales, clients, automation	Free version up to 50 orders per month	from $9/month
2	Binotel SmartCRM	business, sales, communications	360° card, analytics, tasks	-	from 399 UAH/month per employee
3	Microsoft Dynamics 365 Sales	Business Sales, B2B, Corporations	Automation, AI, Integration	30-day trial	from $65/month per user
4	KeepinCRM	small business, medium business, entrepreneurs	Clients, deals, tasks	Test 7 days	from 290 UAH/user/month
5	OneBox OS	Small, Medium Business	CRM, ERP, Integration	Part of the applications is free	from $1.99/month (per 1000 records)
6	Copper	Sales, small business, startups	Integration, sales, customers	14-day trial	from $29/month per user
7	Odoo CRM	Small, medium business, corporations	Sales management, customer interaction, analytics	One App Free (CRM free of charge)	from €24.90/month per user
8	Zoho CRM	Small, medium, large businesses	Sales, marketing, service management	Free plan (up to 3 users)	from $20/mo per user
9	Close	Sales teams, B2B companies	Productive calls, Email sequences, Communication optimization	14 days trial	from $49/mo per user
10	SuiteCRM	Business, scaling, customization	Customization, scalability, open-source	Open source software (free)	from $0/mo (self-hosted)
11	Creatio (Sales)	Business, sales, automation	CRM, automation, optimization	Free trial access	price on request
12	Freshworks CRM (Freshsales)	Small, medium business	Sales, marketing, support	Free plan	from $9/mo per user
13	Nutshell	B2B teams, small and medium businesses	Customer management, email marketing, business growth	14-day trial	from $16/month per user
14	HubSpot CRM	Small businesses, startups, growing companies	Marketing, sales, service, customer experience	Free plan	from $20/mo per user
15	Vtiger CRM	Small, Medium Business, Startups	Sales, Marketing, Support	15-day Trial	from $15/mo per user
16	monday sales CRM	Малий, середній, великий бізнес	Оптимізація продажів, гнучкість, централізація даних	Безкоштовний план (до 2 користувачів)	від $12/міс за користувача (мін. 3 місця)
17	KeyCRM	Small, medium businesses	Order management, communications, analytics	14-day trial	from $19/mo

Questions and answers

? Which CRM is suitable for small businesses?

Systems for small companies are often simpler, more affordable, and focus on basic sales and marketing functions.

? What are CRMs for large companies?

Corporate solutions offer extended functionality, integrations, and customization for complex processes.

? How to choose a CRM for sales?

Look for systems with tools for lead automation, deal management, and sales analytics.

? Which CRM is best for marketing?

Pay attention to systems with email marketing capabilities, customer segmentation, and campaign analysis.

? How to evaluate popular CRMs?

Familiarize yourself with ratings, user reviews, and comparative characteristics of features, prices, and ease of use.

17 Best CRM Systems

Choose a CRM for your team

LP-CRM

Benefits

Functionality

Binotel SmartCRM

Benefits

Functionality

Microsoft Dynamics 365 Sales

Benefits

Functionality

KeepinCRM

Benefits

Functionality

OneBox OS

Benefits

Functionality

Copper

Benefits

Functionality

Odoo CRM

Benefits

Functionality

Zoho CRM

Benefits

Functionality

Close

Benefits

Functionality

SuiteCRM

Benefits

Functionality

Creatio (Sales)

Benefits

Functionality

Freshworks CRM (Freshsales)

Benefits

Functionality

Nutshell

Benefits

Functionality

HubSpot CRM

Benefits

Functionality

Vtiger CRM

Benefits

Functionality

monday sales CRM

Benefits

Functionality

KeyCRM

Benefits

Functionality

CRM systems comparison

Questions and answers