Choose a modern CRM

What is CRM: Top 12 Simple Explanations

CRM: How to Simplify Business and Customer Management

Rating

Choose a modern CRM

№1

LP-CRM

LP-CRM - your CRM system for product business, e-commerce and services. Optimize sales, manage customers and grow with us. Simple solutions for effective business!

Key advantages

  • Customers under control. All customer information is gathered in one place, which facilitates communication and personalization.
  • Sales growth. Optimize customer interaction and increase your business's profit.
  • Simple interface. Easy to learn and use, even for beginners.
  • Flexibility of settings. Adapt the system to the needs of your specific product business, e-commerce or services.

Functionality

  • CRM simple
  • LP-CRM: products, e-com, services
  • User-friendly CRM
  • Quick start
  • Clear about CRM
LP-CRM
№2

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - це комплексна CRM-система, що робить ваш продаж ефективнішим. Вона об'єднує в собі вбудовану телефонію, email-маркетинг та розумного ШІ-помічника, який допомагає автоматизувати рутину та зосередитись на клієнтах.

Key advantages

  • Централізація даних. Вся інформація про клієнтів в одному місці для легкого доступу.
  • Інтегрована телефонія. Спілкуйтеся з клієнтами напряму з CRM, не перемикаючись.
  • Email-маркетинг. Надсилайте персоналізовані листи, що конвертуються.
  • ШІ-помічник. Отримуйте цінні інсайти та автоматизуйте рутину.

Functionality

  • CRM для бізнесу
  • Простими словами про CRM
  • Freshworks CRM: повне рішення
  • AI, телефонія, email в CRM
  • Автоматизація продажів з Freshworks
Freshworks CRM (Freshsales)
№3

SalesDrive

SalesDrive - CRM for online stores! Integrates with marketplaces, delivery, payment systems, and warehouse. Optimize sales and manage your business easily.

Key advantages

  • Sales growth. Increase in the number of deals and average check thanks to better customer engagement.
  • Time saving. Automation of routine tasks allows you to focus on strategy.
  • Business order. Centralized management of all information about clients and deals.
  • Analytics. Detailed reports for making informed decisions about development.

Functionality

  • CRM for business
  • Simply about CRM
  • SalesDrive: CRM for e-commerce
  • Integrations for stores
  • Automate sales with SalesDrive
SalesDrive
№4

amoCRM

amoCRM - a CRM system that focuses on communication with clients through messengers. Thanks to chat funnels, bots, and omnichannel dialogues, you will easily manage sales and build strong relationships with buyers.

Key advantages

  • Chat funnels. Effectively guide clients through sales using messenger dialogues.
  • Omnichannel. Communicate with clients in a single window, regardless of the channel.
  • Sales bots. Automate answers to common questions and collect leads 24/7.
  • Intuitive interface. Easy to learn and quickly start working with all features.

Functionality

  • CRM made easy
  • amoCRM: messengers
  • Chat funnels
  • Sales bots
  • Omnichannel dialogues
amoCRM
№5

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - a CRM and marketing automation platform built specifically for small businesses and entrepreneurs. It helps you effectively manage clients, automate marketing campaigns and sales, so you can focus on growing your business.

Key advantages

  • Client focus. Everything about your clients in one place.
  • Sales growth. Effectively manage interactions to increase profits.
  • Marketing automation. Launch targeted campaigns effortlessly.
  • Business efficiency. Optimize your work and reach new heights.

Functionality

  • CRM made easy
  • Automate your business
  • Keap: CRM + Marketing
  • For small business
  • Grow with Keap
Keap (ex-Infusionsoft)
№6

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - is a powerful CRM system from Microsoft that simplifies sales management. It integrates tightly with other 365 products and has a built-in Copilot assistant that helps automate tasks, analyze data, and make better decisions for your business.

Key advantages

  • Smart assistant. Copilot helps analyze data and generate text.
  • Deep integration. Seamless work with other 365 services.
  • Effective sales. Manage customer interactions to grow sales.
  • Sales analytics. Get valuable insights for decision-making.

Functionality

  • CRM made easy
  • Microsoft Dynamics 365 Sales
  • 365 Integration
  • Microsoft's Copilot
  • Your business growth
Microsoft Dynamics 365 Sales
№7

SugarCRM

SugarCRM: a flexible CRM with an open architecture, ideal for B2B sales. Adapt to your needs, optimize processes, and increase team efficiency. No limits for your business!

Key advantages

  • Open architecture. Adapt to the needs of your B2B business.
  • Flexibility. Customize to unique sales processes.
  • B2B orientation. Ideal for complex B2B sales cycles.
  • Scalability. Grow with SugarCRM without limiting yourself.

Functionality

  • CRM for B2B sales
  • Flexible SugarCRM architecture
  • Open source CRM
  • Simple CRM solutions
  • SugarCRM: B2B sales
SugarCRM
№8

Bitrix24

Bitrix24 - your universal business assistant! It is a CRM and workspace all in one, simplifying sales, customer request processing (contact center) and project management. Everything you need for efficient work in one place.

Key advantages

  • Unified space. All business tools in one place.
  • Sales improvement. Organize customer interactions and increase revenue.
  • Ease of use. Intuitive interface for everyone.
  • Project management. Efficiently plan and execute team tasks.

Functionality

  • CRM simple
  • Easy CRM start
  • Bitrix24: CRM+
  • CRM for business
  • All in one
Bitrix24
№9

monday sales CRM

monday sales CRM - це гнучка CRM-система для команд продажів, побудована на базі потужної платформи monday.com. Вона допомагає оптимізувати процеси продажів, відстежувати клієнтів та підвищувати ефективність роботи, роблячи керування продажами інтуїтивно зрозумілим.

Key advantages

  • Гнучкість. Адаптуйте під свої потреби, а не підлаштовуйтесь.
  • Централізація даних. Усі контакти та угоди в одному місці.
  • Візуалізація. Легко стежте за прогресом команди.
  • Інтеграції. Зв'яжіть з улюбленими інструментами для ефективності.

Functionality

  • CRM просто
  • monday sales: гнучкість
  • CRM для продажів
  • monday.com
  • Простота впровадження
monday sales CRM
№10

Agile CRM

Agile CRM: A comprehensive solution for your business! It combines sales, marketing, and service in a single, intuitive interface. Optimize operations, boost efficiency, and enhance customer satisfaction with Agile CRM.

Key advantages

  • Unified space. Unify sales, marketing, and support teams for seamless collaboration.
  • Simple interface. Intuitive design for effortless adoption.
  • Sales growth. Increase manager productivity and attract new customers.
  • Improved service. Ensure a flawless customer experience at every stage.

Functionality

  • CRM made easy
  • Agile CRM: Sales, Marketing, Service
  • Effective customer management
  • Clear CRM interface
  • Agile CRM - your business assistant
Agile CRM
№11

Streak CRM

Streak CRM - is a CRM built directly into Gmail. Manage sales, projects, and your team right from your inbox. Create custom pipelines for any business process, optimizing work and increasing efficiency.

Key advantages

  • Ease of use. Built into Gmail, familiar interface for quick start.
  • Personalization. Create custom work stages for your business.
  • All in one place. Customer management and communication in one window.
  • Improved communication. Track interactions with each client effectively.

Functionality

  • CRM for beginners
  • Simple CRM explanations
  • Streak CRM: Gmail + pipelines
  • Manage clients in Gmail
  • Custom processes in Gmail
Streak CRM
№12

Zoho CRM

Zoho CRM - a cloud-based CRM system that simplifies your business. Automate sales, marketing, and service, gain deep customer insights, and scale your business. The ideal solution for businesses of all sizes.

Key advantages

  • Sales growth. Zoho CRM helps you manage leads more effectively and close more deals.
  • Customer service. Improve customer interactions by providing fast and personalized support.
  • Marketing effectiveness. Create targeted campaigns and track their performance to attract new customers.
  • Team efficiency. Optimize the work of sales, marketing, and service departments to achieve common goals.

Functionality

  • CRM for business
  • Simple CRM
  • Zoho CRM: Automation
  • Zoho CRM: Sales
  • Zoho CRM: Service
Zoho CRM
Comparison table

CRM: comparison

# Platform Main direction Key functions Free Initial cost
1LP-CRMproduct business, e-commerce, servicesSales management, customers, growthFree version up to 50 orders per monthfrom 9 $/month
2Freshworks CRM (Freshsales)Малий бізнес, середній бізнес, відділи продажівВбудована телефонія, email-маркетинг, ШІ-помічникБезкоштовний планвід $9/міс за користувача
3SalesDriveOnline stores, marketplacesIntegrations, optimization, management14-day trialfrom 349 UAH/month
4amoCRMSmall and medium businesses, marketersMessengers, chat funnels, omnichannel14-day trialfrom $15/month per user
5Keap (ex-Infusionsoft)Small businesses, entrepreneursClient management, marketing automation, sales optimizationTrial (free)from $159/mo
6Microsoft Dynamics 365 SalesSmall, medium, large businessesSales management, integration, Copilot30-day trialfrom $65/mo per user
7SugarCRMB2B sales, business growthFlexibility, openness, B2BFree trialfrom $49/mo per user
8Bitrix24Small, medium businessCRM, Projects, Contact centerFree planfrom $61/mo (5 users)
9monday sales CRMКоманди продажів, бізнеси, малий та середній бізнесГнучкість, оптимізація, інтуїтивністьБезкоштовний план (до 2 користувачів)від $12/міс за користувача (мін. 3 місця)
10Agile CRMSmall, Medium BusinessSales, Marketing, ServiceFree plan (up to 10 users)starting at $8.99/mo per user
11Streak CRMSmall businesses, startups, teamsBuilt into Gmail, sales, projectsFree planfrom $59/month per user
12Zoho CRMSmall, medium, large businessAutomation, analytics, scalingFree plan (up to 3 users)from $20/month per user
FAQ

FAQ

? Why does a company need such a program?
It's like a digital assistant for managing customer interactions, it helps to sell better.
? What are the main functions of the program?
It stores customer data, tracks sales, and automates communication.
? Is it complicated for business?
It depends on the complexity, but there are solutions for any company size.
? How will it improve sales?
It helps not to miss any customer and to offer what's needed at the right time.
? Can tasks be automated?
Yes, many repetitive tasks, such as mailings, can be delegated to the program.