Find the ideal system for customer accounting

TOP 18 CRMs: What Makes a Successful Business

Best Customer Relationship Management Solutions

Best

Find the ideal system for customer accounting

№1

LP-CRM

LP-CRM: a powerful CRM for product business, e-commerce, and services. Optimize sales, manage clients, and scale your business effectively. Simplicity, functionality, and growth - all in one system.

Benefits

  • Effective management. Centralize all customer and sales information in one place.
  • Sales analytics. Make informed decisions with deep data analysis.
  • Scalability. Adapt the tool to your business needs, regardless of its size.
  • Customer focus. Improve customer interaction and increase their loyalty.

Capabilities

  • CRM: sales optimization
  • LP-CRM: for business
  • Business process automation
  • Profit increase
  • Customer service.
LP-CRM
№2

Capsule CRM

Capsule CRM: Your easy assistant for managing contacts, deals, and projects. Optimize sales and communication, track progress, and keep everything under control. Easy to use, powerful in functionality.

Benefits

  • Contact management. Keep all customer information in one place.
  • Deal tracking. Never miss a sales opportunity.
  • Project planning. Organize tasks and deadlines for successful implementation.
  • Simple interface. Easy start and intuitive use of the tool.

Capabilities

  • CRM for business
  • Contact management
  • Deal tracking
  • Projects in one place
  • Capsule CRM - simple
Capsule CRM
№3

amoCRM

amoCRM is a CRM system focused on communication via messengers. It allows you to create chat funnels, automate dialogues using bots, and conduct omnichannel negotiations with clients. Ideal for businesses that value speed and communication efficiency. benefit1- Chat funnels

Benefits

  • Чат-воронки. Automate customer communication and guide them to purchase through messengers. benefit_desc2 - Engage and consult clients 24/7 by automating responses and data collection. benefit_desc3 - Communicate with clients in their preferred channel, unifying all dialogues in one place. benefit_desc4 - Manage all customer inquiries from different platforms in a single interface, without losing any request. characteristic1 - CRM for sales
  • Bots. Залучайте та консультуйте клієнтів 24/7, автоматизуючи відповіді та збір даних.
  • Omnichannel. Спілкуйтеся з клієнтами у зручному для них каналі, об'єднуючи всі діалоги в одному місці.
  • Centralized dialogues. Керуйте усіма зверненнями клієнтів з різних платформ в єдиному інтерфейсі, не втрачаючи жодного запиту.

Capabilities

  • CRM для продажів
  • Marketing automation
  • Effective sales
  • Customer management
  • amoCRM - chat leader
amoCRM
№4

Streak CRM

Streak CRM - your CRM inside Gmail. Manage sales, projects, and any workflows right from your inbox. Create your own custom pipelines to optimize team performance and never miss an opportunity.

Benefits

  • Built into Gmail. Manage customer interactions directly in your inbox.
  • Flexible processes. Customize pipelines for your specific business needs.
  • Centralized data. All customer and deal information in one place.
  • Increased efficiency. Optimize team performance and accelerate sales.

Capabilities

  • CRM that does: Customer Management
  • Sales Optimization
  • Task Automation
  • Reporting and Analytics
  • Service Improvement
Streak CRM
№5

Zoho CRM

Zoho CRM - a cloud-based CRM system that comprehensively automates sales, marketing, and service. It will help you attract new customers, increase team efficiency, and improve service quality. An ideal solution for businesses striving for growth!

Benefits

  • Sales Growth. Increases team efficiency and helps close more deals.
  • Task Automation. Saves time by minimizing routine tasks and speeding up processes.
  • Customer Experience. Builds strong customer relationships through a personalized approach.
  • Analytics. Provides valuable data for informed business decisions.

Capabilities

  • Automation
  • Sales Growth
  • Marketing
  • Service
  • Zoho CRM
Zoho CRM
№6

KeyCRM

KeyCRM: Ukrainian CRM for business. Integrates orders from all channels, efficiently manages communications, optimizes inventory, and provides detailed analytics. All for the growth of your business.

Benefits

  • Single window. Integrates all your sales channels and communications in one convenient interface.
  • Workflow optimization. Manage orders, inventory, and customers efficiently, increasing productivity.
  • Transparent analytics. Make informed business decisions based on detailed reports.
  • Ukrainian development. Support from a local team that understands the specifics of the Ukrainian market.

Capabilities

  • CRM for business
  • Order management
  • Sales analytics
  • Inventory management
  • Customer communications
KeyCRM
№7

SalesDrive

SalesDrive: A CRM system that optimizes the operation of online stores. Automates sales, integrates with marketplaces, delivery services, and payment systems. Simplifies inventory and customer database management. Increase business efficiency with SalesDrive!

Benefits

  • Marketplace integration. Seamless connection with popular online platforms to expand sales.
  • Advanced features. Manage orders, customers, inventory, and payments in one place.
  • Fast delivery. Optimize delivery processes, track parcels, and save time.
  • Payment systems. Connect convenient payment methods for your customers, increasing conversion.

Capabilities

  • CRM for e-commerce
  • Manage sales
  • Marketplace integration
  • Automate business
  • Optimize inventory
SalesDrive
№8

KeepinCRM

KeepinCRM: a simple CRM for SMEs. Manage clients, tasks, deals, inventory, and finances. Optimize business processes, increase sales, and ensure transparency. Everything you need for the success of your small and medium-sized business in one convenient system.

Benefits

  • Data centralization. All clients, deals, and tasks in one place for easy access.
  • Simple management. Intuitive interface for quick learning.
  • Extended functionality. Manage clients, tasks, deals, inventory, and finances.
  • Business growth. Helps to effectively work with clients and increase sales.

Capabilities

  • CRM for SMEs
  • Clients, tasks, deals
  • Inventory and finances
  • Simple CRM
  • KeepinCRM
KeepinCRM
№9

Binotel SmartCRM

Binotel SmartCRM - your client management center! 360° client card, powerful analytics, convenient task management, and integration with Binotel PBX. Optimize sales and improve service.

Benefits

  • 360° client view. Full understanding of each client in one window.
  • Deep analytics. Make decisions based on objective data.
  • Task management. Organize your team's work effectively.
  • PBX integration. Seamlessly connect communication and data.

Capabilities

  • CRM: everything about the client
  • Customer Relationship Management
  • User-friendly CRM interface
  • CRM sales analytics
  • CRM integration for business
Binotel SmartCRM
№10

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - your intelligent sales assistant! This CRM system with built-in telephony and email automates processes, and the AI assistant provides valuable insights for growing your business.

Benefits

  • Integrated telephony. Call customers directly from the platform, recording all calls.
  • Email marketing. Send personalized emails and track their effectiveness.
  • AI assistant. Get smart tips to improve sales and service.
  • Unified space. Manage customer communications in one convenient interface.

Capabilities

  • CRM: customer management
  • CRM: sales and marketing
  • CRM: business automation
  • Freshworks: integrated telephony
  • Freshworks: AI assistant
Freshworks CRM (Freshsales)
№11

Salesforce Sales Cloud

Salesforce Sales Cloud: the leading CRM for effective sales management. Build powerful funnels, analyze data, and increase team productivity. The ideal solution for scaling your business.

Benefits

  • Powerful analytics. Make data-driven decisions with in-depth sales and customer analysis.
  • Funnel optimization. Effectively manage every stage of the customer's journey to purchase.
  • Data centralization. Gather all customer and deal information in one place.
  • Sales growth. Increase team efficiency and reach new heights in sales.

Capabilities

  • CRM: sales automation
  • Business analytics
  • Sales funnel building
  • Customer management
  • Process optimization
Salesforce Sales Cloud
№12

Copper

Copper: a CRM for Google Workspace that deeply integrates with Gmail. Organize deals, contacts, and communications right in your inbox. Work more efficiently without leaving the familiar Google environment.

Benefits

  • Ease of use. A simple interface, familiar to Google Workspace users, makes training minimal.
  • Integration with Gmail. Manage contacts and deals directly from your email client.
  • Data centralization. All customer information in one place, accessible from any device.
  • Increased efficiency. Optimize your team's work with tools that simplify customer interaction.

Capabilities

  • CRM: manages clients
  • Copper: integration with Gmail
  • CRM: automates sales
  • Copper: Google Workspace CRM
  • CRM: makes work easier
Copper
№13

Close

Close - a CRM system designed for sales teams. It focuses on optimizing calls and email campaigns to increase sales efficiency. It helps companies better manage customer communication and close deals faster.

Benefits

  • Calls as the foundation. Focus on the key customer communication channel, increasing sales efficiency.
  • Email sequences. Automate a series of emails that will help build relationships and convert leads.
  • Sales analytics. Get a complete picture of team activity, identify strengths and weaknesses.
  • Data centralization. Keep all customer and deal information in one place for quick access.

Capabilities

  • CRM for sales
  • Focus on calls
  • Email sequences
  • Sales automation
  • Team support
Close
№14

CPAshka

CPAshka: A CRM system that automates dropshipping! Track orders, customers, and profits with one click. The ideal solution for optimizing your business.

Benefits

  • Dropshipping automation. Simplifies all stages of work, from orders to tracking, freeing up time for business development.
  • User-friendly management. Centrally manage all suppliers and customers in one place.
  • Sales analytics. Get a clear picture of the profitability of each product and the effectiveness of advertising campaigns.
  • Easy integration. Easily connect to popular marketplaces and payment systems for an instant start.

Capabilities

  • CRM for dropshipping
  • Automate dropshipping
  • CPAshka: easy dropshipping
  • Dropshipper calculation
  • Effective dropshipping
CPAshka
№15

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: A powerful CRM to drive sales growth. Integrates with the entire 365 ecosystem and utilizes the AI assistant Copilot for automation, analytics, and personalized customer engagement. Increase efficiency and reach new heights.

Benefits

  • Rapid Sales Growth. Leverage integration with 365 and Copilot to optimize customer engagement and enhance team efficiency.
  • Deep Integration. Seamlessly connect with other Microsoft 365 products for comprehensive business process automation.
  • Copilot Intelligence. Receive intelligent AI-driven insights for better decision-making and improved customer interactions.
  • Unified Data Source. Consolidate customer and deal information in one place for a complete understanding of their needs.

Capabilities

  • CRM: Sales Automation
  • Customer Management
  • 365 Integration
  • Copilot AI Assistant
  • Microsoft Dynamics 365
Microsoft Dynamics 365 Sales
№16

Nutshell

Nutshell: a simple CRM and email marketing for B2B teams. Grow your business, optimize sales, and communicate with customers more effectively. Everything you need for success, in one platform.

Benefits

  • Simple management. Manage customer interactions easily and effectively.
  • Effective marketing. Increase customer engagement with personalized email campaigns.
  • Business development. Grow faster by focusing on the most important deals and contacts.
  • Centralized data. Have all customer information in one place for better understanding and faster decisions.

Capabilities

  • Simple CRM for B2B
  • Email marketing for business
  • Sales automation
  • User-friendly CRM for teams
  • Nutshell: effective CRM
Nutshell
№17

Apptivo

Apptivo: a versatile suite of business applications for SMBs with a powerful CRM core. Optimize sales, manage projects, finances, and your team. Everything you need for your business growth in one place.

Benefits

  • Integrated tools. A single space for all business operations, from sales to finance.
  • Sales growth. Effective lead and customer management to increase profits.
  • Increased productivity. Workflow optimization and team collaboration.
  • Complete business overview. Centralized access to all data for better decision-making.

Capabilities

  • CRM: sales optimization
  • Apptivo: SMB business growth
  • CRM: customer experience
  • Apptivo: cloud solutions
  • CRM: relationship management
Apptivo
№18

SugarCRM

SugarCRM: a flexible open-architecture CRM optimized for B2B sales. Helps effectively manage customer relationships, automate sales and marketing processes, ensuring scalability for businesses of any size.

Benefits

  • Open architecture. Adapt to the unique needs of your B2B business.
  • Flexibility of settings. Easily integrate SugarCRM with other tools.
  • Scalability. Expand capabilities as your company grows.
  • In-depth analytics. Make decisions based on accurate sales data.

Capabilities

  • CRM for B2B
  • Open architecture
  • Flexibility
  • SugarCRM
  • Sales
SugarCRM
Which to choose?

CRM comparison

# Software Business type Top features Free version Price range
1LP-CRMProduct business, e-commerce, servicesSales management, customer base, business scalingFree version up to 50 orders per monthfrom $9/month
2Capsule CRMSmall business, startups, freelancersContact management, deals, projectsFree planfrom $18/mo per user
3amoCRMBusiness, sales, communicationsChat funnels, bots, omnichannel14-day trialfrom $15/mo per user
4Streak CRMSmall and medium-sized businesses, sales teams, freelancersInside Gmail, custom pipelines, workflow managementFree planfrom $59/mo per user
5Zoho CRMSmall, medium, large businessSales, marketing, service automationFree plan (up to 3 users)from $20/month per user
6KeyCRMSmall and medium businesses, eCommerce, manufacturingChannel integration, communication management, inventory optimization, analytics14-day trialfrom $19/mo
7SalesDriveOnline stores, e-commerce, online tradingAutomation, integration, management14-day trialfrom 349 UAH/month
8KeepinCRMSMEs, retail, servicesClients, tasks, deals, inventory, finances7-day trialfrom 290 UAH/user/month
9Binotel SmartCRMSmall business, medium business, sales departments360° card, analytics, integration-from 399 UAH/month per employee
10Freshworks CRM (Freshsales)Small and medium businesses, sales departmentsIntelligent assistant, telephony, emailFree planfrom $9/mo per user
11Salesforce Sales CloudSales, business, teamsLead management, opportunities, forecasting30-day trialfrom $25/mo per user
12CopperBusiness, sales, serviceDeals, contacts, communications14-day trialfrom $29/mo per user
13CloseSales teams, B2B, small and medium businessesCall optimization, email campaigns, communication management14-day trialfrom $49/month per user
14CPAshkadropshipping businesses, online stores, entrepreneursAutomation, orders, customers, profitFree for the first 100 leadsfrom $5/month
15Microsoft Dynamics 365 SalesSales, Small Business, EnterprisesAutomation, Analytics, Personalization30-Day TrialFrom $65/month per user
16NutshellB2B companies, small businesses, startupsCRM, email marketing, B2B sales14-day trialfrom $16/month per user
17ApptivoSMB, small business, startupsCRM, projects, financeFree trialfrom $15/mo per user (annual billing) or $20/mo monthly
18SugarCRMB2B companies, mid-sized businesses, enterprisesFlexibility, B2B sales, scalabilityFree trialfrom $49/mo per user
Frequently asked questions

Frequently asked questions

? What are customer programs
It is a tool for managing customer interactions that helps companies better understand customer needs and optimize sales.
? How do they improve sales
They automate routine tasks, allow quick access to relevant customer information, and track deals, leading to increased sales team efficiency.
? What benefit do they bring to businesses
It increases customer loyalty, improves communication, allows for data analysis for strategic decision-making, and business scaling.
? How to choose the best tool
Pay attention to functionality, user interface convenience, integration with other services, and cost, according to your business needs.
? Is it for all companies
Yes, even for small businesses, such solutions can become a key growth factor, providing better control over customer relationships.