Choose a CRM solution for your tasks

Top 12 CRMs with Messenger Integration

Best Systems for Customer Communication via Popular Messengers

Best

Choose a CRM solution for your tasks

№1

LP-CRM

LP-CRM: your CRM for success in retail, e-commerce, and service industries. Effectively manage clients, automate sales, and integrate with messengers for quick communication. Make your business simpler and more profitable!

What you get

  • Instant Communication. Respond to clients instantly, no matter where they are.
  • Unified Inbox. All client communication in one place.
  • Sales Growth. Increase conversions with a personalized approach.
  • Convenient Business. Streamline team operations and improve service.

Characteristics

  • LP-CRM: messenger integration
  • CRM for retail and e-commerce
  • Sales automation
  • User-friendly interface
  • Business growth
LP-CRM
№2

Nutshell

Nutshell: Simple CRM + email marketing for B2B. Manage sales, automate communications, and integrate with messengers for your team's effective work. Optimize client interactions with ease!

What you get

  • Instant connection. Communicate with clients directly through their favorite messengers.
  • Communication centralization. All client communication history is stored in one place.
  • Increased loyalty. Quick responses and a personalized approach build trust.
  • Sales efficiency. Process inquiries and close deals quickly.

Characteristics

  • CRM + messengers
  • Simple B2B CRM
  • Email marketing
  • Nutshell CRM
  • Social media integration
Nutshell
№3

monday sales CRM

monday sales CRM - a flexible CRM solution based on monday.com, created for sales teams. Optimize processes, integrate messengers, and increase sales efficiency with an intuitive interface.

What you get

  • Centralization of communications. All client dialogues are collected in one place for easy management.
  • Increased efficiency. Increased response speed and improved customer service quality.
  • Improved sales. Manage leads and deals more effectively, optimize the sales cycle.
  • Team convenience. Simplified customer interaction management for your sales team.

Characteristics

  • CRM with messenger integration
  • Monday Sales CRM
  • Flexible CRM
  • For sales teams
  • monday.com CRM
monday sales CRM
№4

Capsule CRM

Capsule CRM: A simple CRM for managing contacts, deals, and projects. Organize your business, integrate with messengers for effective communication.

What you get

  • Connect with customers. Communicate with buyers directly from the platform where all their information is stored.
  • Quick responses. Respond to inquiries instantly without leaving your contact management system.
  • Increased loyalty. Always in touch with your clients, improving their interaction experience.
  • Effective communication. Centralize customer dialogues, keeping a communication history for quick access.

Characteristics

  • CRM with chats
  • Contact management
  • Deals and projects
  • Easy interface
  • Capsule CRM
Capsule CRM
№5

KeepinCRM

KeepinCRM: Simple CRM for SMEs! Manage clients, tasks, deals, inventory, and finances. Integrate with messengers for effective communication and business growth.

What you get

  • Client connection. Communicate with buyers directly through their favorite messengers, responding to inquiries instantly.
  • Communication convenience. Reply to messages directly from the system, without switching between windows.
  • Increased sales. Don't lose any clients: quick responses convert into deals.
  • Communication centralization. All client dialogues are gathered in one place for effective control.

Characteristics

  • CRM for SMEs
  • Messenger integration
  • Clients, tasks, deals
  • Inventory and finances
  • KeepinCRM - simplicity and efficiency
KeepinCRM
№6

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: потужна CRM для продажів, що глибоко інтегрується з екосистемою 365 та підсилюється AI-помічником Copilot. Оптимізуйте взаємодію з клієнтами та підвищуйте ефективність команд завдяки seamless інтеграції з месенджерами.

What you get

  • Активне спілкування. Підтримуйте зв'язок з клієнтами через звичні канали.
  • Швидка відповідь. Реагуйте на запити миттєво, не втрачаючи можливостей.
  • Централізовані дані. Вся історія взаємодії з клієнтом в одному місці.
  • AI-асистент. Copilot допоможе у продажах та комунікації.

Characteristics

  • CRM з месенджерами
  • Dynamics 365 Sales
  • Інтеграція 365
  • Copilot AI
  • Microsoft CRM
Microsoft Dynamics 365 Sales
№7

SugarCRM

SugarCRM: a flexible, open-architecture CRM for B2B sales. Optimize processes, integrate with messengers, and expand capabilities for your business.

What you get

  • Open architecture. Adapt the system to the unique needs of your B2B business.
  • Scalability. The solution grows with your company, supporting any volume.
  • Quick integration. Easily connect external services to expand functionality.
  • B2B focus. Optimized for the specifics of sales in the corporate segment.

Characteristics

  • CRM with messengers
  • SugarCRM B2B
  • Open architecture
  • Sales flexibility
  • Messenger integration
SugarCRM
№8

CPAshka

CPAshka: a CRM system that will simplify dropshipping! Automate accounting, track orders and customers. Easily integrates with messengers for seamless communication. Optimize your dropshipping business with CPAshka!

What you get

  • Direct communication. Communicate effectively with customers through your favorite messengers.
  • Increase sales. Respond quickly to inquiries and increase conversion.
  • Save time. Automate routine order management tasks.
  • Convenience for dropshippers. A specialized system for optimizing your dropshipping business.

Characteristics

  • CRM with messengers
  • For dropshipping
  • Automation
  • CPAshka CRM
  • Sales
CPAshka
№9

Streak CRM

Streak CRM: a powerful CRM right in your Gmail! Customize your own pipelines for effective sales, project, and team management. Everything you need for work - in one panel, without switching between services.

What you get

  • Unity of communications. All correspondence in one place.
  • Convenient management. Your sales are always under control.
  • Easy adaptation. Integrates directly into Gmail.
  • Personalization. Customize to your needs.

Characteristics

  • CRM with messengers
  • Streak: CRM in Gmail
  • Custom pipelines
  • Easy management
  • Workflow automation
Streak CRM
№10

Copper

Copper: The CRM that integrates fully with Gmail and Google Workspace. Effectively manage sales, clients, and tasks directly from your email client. Simplify client work with Copper.

What you get

  • Communication in one place. All client correspondence is now in one window, without the need to switch between applications.
  • Instant contact. Respond to clients instantly, directly from your Google Workspace platform.
  • Sales growth. Quickly respond to inquiries, without missing any opportunities for a deal.
  • Team efficiency. Synchronize communication and improve collaboration among employees.

Characteristics

  • CRM with messengers
  • Copper: CRM for Workspace
  • Connection in Gmail
  • Sales automation
  • Convenient client management
Copper
№11

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform that combines powerful customer relationship management capabilities with flexible process automation. It integrates perfectly with messengers for effective communication and sales growth.

What you get

  • Quick access to clients. Effective communication in a convenient channel.
  • Centralized history. All dialogues with clients in one place.
  • Communication automation. Faster responses and personalized messages.
  • Sales growth. Closer to the client, more opportunities for conversion.

Characteristics

  • CRM for messengers
  • Communication management
  • Business process automation
  • Low-code CRM
  • Creatio Sales
Creatio (Sales)
№12

Agile CRM

Agile CRM: Your comprehensive business tool. Integrates sales, marketing, and service in a single intuitive interface. Maximize efficiency and customer satisfaction by integrating communication through your favorite messengers.

What you get

  • Operational communication. Respond to customers quickly across convenient channels.
  • Centralization. All customer communication in one place.
  • Increased loyalty. Be closer to your customers, improve service.
  • Dialogue analytics. Better understand customer needs, optimize your work.

Characteristics

  • CRM: messengers, sales
  • Marketing, service, CRM
  • Agile CRM: sales, marketing
  • Unified CRM interface
  • CRM with chats
Agile CRM
Comparison table

CRM systems comparison

# CRM system Segment What it can do Free plan Initial cost
1LP-CRMRetail, e-commerce, servicesClient management, sales automation, messenger integrationFree version up to 50 orders per monthfrom $9/month
2NutshellB2B companies, small businesses, sales departmentsSales management, Email marketing, Communication automation14-day trialfrom $16/mo per user
3monday sales CRMSales teams, businessesFlexibility, integration, efficiencyFree plan (up to 2 users)from $12/mo per user (min. 3 seats)
4Capsule CRMSmall businesses, freelancers, teamsContact management, deals, projectsFree planfrom $18/mo per user
5KeepinCRMSMEs, startups, retailClients, tasks, deals7-day trialfrom 290 UAH/user/month
6Microsoft Dynamics 365 SalesБізнес, відділи продажів, корпораціїУправління лідами, угодами, прогнозуванняТест 30 дніввід $65/міс за користувача
7SugarCRMB2B sales, medium and large businesses, integrationFlexible, open, integrationFree trialfrom $49/mo per user
8CPAshkadropshippers, online storesAutomation, accounting, communicationFree for the first 100 leadsfrom $5/month
9Streak CRMSalespeople, project managers, teamsPipelines, Gmail integration, versatilityFree planfrom $59/mo per user
10CopperSmall and medium businesses, sales teams, freelancersCRM, Gmail, Google Workspace14-day trialfrom $29/mo per user
11Creatio (Sales)Small, medium business, sales departmentsCRM, automation, messengersFree trial accessprice upon request
12Agile CRMSmall, medium businessSales, marketing, service, integration, messengersFree plan (up to 10 users)from $8.99/mo per user
Frequently asked questions

Frequently asked questions

? What are the benefits of connecting with messengers?
Improves communication, automates conversations, saves chat history.
? Which messengers are supported?
Most often, it's Viber, Telegram, WhatsApp, Facebook Messenger.
? Is it difficult to set up the connection?
The process is usually simple, requiring basic knowledge.
? How will this help sales?
Simplifies request processing, increases conversion, allows for customer segmentation.
? Are there any functional limitations?
It depends on the platform, but the core functionalities are generally available.