Find your CRM

CRM Ranking: What the System Looks Like

How to Choose the Best Customer Relationship Management (CRM) System

Best

Find your CRM

№1

LP-CRM

LP-CRM: a modern CRM for product business, e-commerce, and services. Optimize sales, manage clients, and orders in one interface. Simple, effective, for your growth.

Business advantages

  • Individual approach. Customize LP-CRM to your business needs, from products to services.
  • Scalability. Grow with LP-CRM, adapting the system to your needs.
  • Customer management. Effectively maintain client databases, interaction histories, and segment your audience.
  • Sales analytics. Get reports for informed decision-making and sales optimization.

Features

  • CRM visualization
  • LP-CRM: product, e-com, services
  • Intuitive interface
  • Effective accounting
  • Convenient management
LP-CRM
№2

Capsule CRM

Capsule CRM: a simple and intuitive CRM for effective management of contacts, deals, and projects. The ideal choice for small and medium-sized businesses looking for simplicity and functionality.

Business advantages

  • Easy management. Keep track of all clients and deals in one place, simplifying your business.
  • Centralized contacts. All client information and interaction history are instantly available.
  • Transparent deals. Visualize your sales pipeline and effectively manage deals.
  • Projects under control. Organize tasks, deadlines, and responsible parties for each project, ensuring its success.

Features

  • CRM Visualization
  • Capsule: easy CRM
  • Contacts, deals, projects
  • User-friendly CRM interface
  • Capsule: business success
Capsule CRM
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is a next-generation CRM system that integrates the power of 365 and the AI assistant Copilot. Optimize sales, manage customer relationships, and accelerate deals through deep integration with other Microsoft products. Effective sales process management, analytics, and personalized recommendations for your business growth.

Business advantages

  • Deep 365 integration. Seamless operation with other Microsoft solutions to optimize business processes.
  • Copilot integration. Use the AI assistant for analytics and recommendations.
  • Sales management. Effectively manage leads, deals, and customer interactions.
  • Sales analytics. Gain deep insights for informed decision-making.

Features

  • Modern CRM interface
  • Deep 365 integration
  • Powerful Copilot AI
  • Sales efficiency
  • Microsoft Dynamics 365
Microsoft Dynamics 365 Sales
№4

CPAshka

CPAshka: A CRM system that revolutionizes dropshipping. Automate your sales, optimize processes, and get accurate performance data. The ideal solution for modern dropshippers.

Business advantages

  • Easy start. Start managing your business instantly.
  • Maximum efficiency. Simplifies dropshipping management.
  • Accurate accounting. Automatic calculation of profits and expenses.
  • Sales control. Track every deal and customer.

Features

  • CRM for dropshipping
  • Automate your business
  • Efficient counting
  • Easily manage sales
  • CPAshka: your CRM
CPAshka
№5

Bitrix24

Bitrix24: a comprehensive solution for your business. CRM, contact center, and workspace for sales, marketing, and project management. Everything your team needs for effective work in one place.

Business advantages

  • Unified space. All business tools in one place: from communication to project management.
  • Sales growth. Effectively manage your customer base and increase revenue.
  • Team productivity. Optimize workflows and improve employee interaction.
  • Customer service. Ensure quality support and build long-term customer relationships.

Features

  • CRM visualization
  • Intuitive interface
  • CRM and workspace
  • Bitrix24 - all in one
  • Effective business management
Bitrix24
№6

SugarCRM

SugarCRM: A flexible CRM with an open architecture for B2B sales. Customize it to your business processes, integrate with other systems, and scale as your company grows. The ideal solution for optimizing sales and customer relations.

Business advantages

  • Flexibility. Adapt to the unique needs of your business.
  • Open source. Unlimited customization possibilities.
  • Scalability. Grow with your needs.
  • B2B-oriented. Specialized functions for B2B sales.

Features

  • CRM visualization
  • SugarCRM: flexible architecture
  • CRM for B2B
  • Open source CRM
  • Professional sales CRM
SugarCRM
№7

SalesDrive

SalesDrive: CRM for online stores that simplifies the entire process. Integrations with marketplaces, delivery services, and payment systems. Manage inventory, orders, and customers in one place. Maximum efficiency for your online business.

Business advantages

  • Marketplace Integrations. Expand sales by managing orders from various platforms in one place.
  • Delivery Management. Optimize logistics by tracking shipments and communicating with couriers.
  • Payment Systems. Automate payment acceptance, simplifying the process for customers.
  • Inventory Management. Control stock levels, avoiding misplacements and shortages.

Features

  • CRM for e-commerce
  • Marketplace Integrations
  • Delivery & Payments
  • Inventory Management
  • SalesDrive - Your Assistant
SalesDrive
№8

amoCRM

amoCRM - CRM with a messenger focus. Build effective sales with chat funnels, automate routine with bots, and communicate with clients in a single window thanks to omnichannel dialogues. An ideal solution for modern business!

Business advantages

  • Chat funnels. Manage leads through convenient messenger dialogues.
  • Sales bots. Automate communication and generate leads 24/7.
  • Omnichannel. Communicate with clients in their favorite channels.
  • Dialogue analytics. Gain insights to improve customer communication.

Features

  • CRM Visualization
  • AmoCRM
  • Chat funnels
  • Bots
  • Omnichannel dialogues
amoCRM
№9

Nutshell

Nutshell: a simple CRM and email marketing for B2B teams. Organize sales, customer communication, and marketing campaigns in one place. Easy, effective, for your business growth.

Business advantages

  • Ease of implementation. Start managing sales without extra effort and time spent on complex settings.
  • Centralized management. All customer and deal information in one place for effective B2B team work.
  • Clear interface. Intuitive navigation that does not require special training.
  • Effective email marketing. Easily create and send campaigns that increase customer engagement.

Features

  • CRM visualization
  • Nutshell: CRM+email
  • B2B CRM with email
  • Simplicity of Nutshell CRM
  • CRM for teams
Nutshell
№10

Vtiger CRM

Vtiger CRM: Your business command center! A unified platform integrating Sales, Marketing, and Help Desk, optimizing customer engagement. A comprehensive solution for your company's growth, from initial contact to loyal customer.

Business advantages

  • Sales Management. Effectively manage all deal stages, from first contact to closing.
  • Marketing Campaigns. Plan, execute, and analyze promotions to attract new customers.
  • Customer Support. Provide quality service by resolving customer inquiries quickly and efficiently.
  • Unified Platform. Connect sales, marketing, and support departments for seamless collaboration.

Features

  • Visual CRM
  • Vtiger: Sales
  • Vtiger: Marketing
  • Vtiger: Help Desk
  • All-in-one
Vtiger CRM
№11

HubSpot CRM

HubSpot CRM: A powerful CRM that offers a free core for customer relationship management, along with integrated marketing, sales, and support tools. All in one convenient platform for your business growth.

Business advantages

  • Free CRM core. Start managing customers at no cost.
  • Unified platform. Marketing, sales, and support in one place.
  • Simple interface. A user-friendly tool for all your teams.
  • Scalability. Grow your business with us.

Features

  • Business CRM
  • Simple CRM
  • HubSpot CRM
  • Free CRM
  • CRM platform
HubSpot CRM
№12

Close

Close - CRM for sales, created for maximum efficiency of sales teams. Focuses on key tools: calls and email series. Helps increase conversion and optimize workflow. Ideal for those who value speed and results.

Business advantages

  • Focus on sales. The system is optimized for sales teams, which will help increase sales.
  • Calls and email. Effectively manage customer communications through calls and email.
  • Automation. Automate routine tasks to focus on customers.
  • Analytics. Gain deep insight into your sales performance.

Features

  • CRM interface
  • Sales automation
  • Customer relationship management
  • Close CRM
  • Contacts and leads
Close
№13

Binotel SmartCRM

Binotel SmartCRM: комплексне рішення для бізнесу. 360° картка клієнта, потужна аналітика, зручне управління задачами та інтеграція з АТС. Ефективне керування продажами та клієнтським сервісом.

Business advantages

  • 360° картка клієнта. Повна історія взаємодії з клієнтом в одному місці.
  • Аналітика бізнесу. Приймайте рішення на основі даних.
  • Управління задачами. Ефективно розподіляйте роботу та контролюйте терміни.
  • Інтеграція з АТС. Об'єднуйте дзвінки та CRM для максимальної зручності.

Features

  • CRM: візуалізація
  • Binotel: 360° клієнт
  • Аналітика
  • Задачі
  • Інтеграція АТС
Binotel SmartCRM
№14

Creatio (Sales)

Creatio (Sales): Your path to efficiency! Low-code CRM/CRM platform with powerful process automation. Create ideal business processes, optimize sales department operations, and reach new heights. Innovations in CRM for your business.

Business advantages

  • Simple automation. Configure business processes in minutes, not days.
  • Low-code solution. Create your own solutions without deep programming knowledge.
  • Sales efficiency. Optimize sales department operations and increase profits.
  • Unified platform. Consolidate all customer engagement tools in one place.

Features

  • What CRM looks like
  • Creatio: low-code CRM
  • Process automation
  • CRM platform
  • Sales management
Creatio (Sales)
№15

Zoho CRM

Zoho CRM - The cloud CRM that transforms your business! Automate sales, marketing, and service to reach new heights. Effective customer relationship management has never been easier. Try Zoho CRM today!

Business advantages

  • Integration. Connect all your business tools for a unified view.
  • Scalability. Grow with your business by adding new features.
  • Analytics. Make informed decisions based on data.
  • Accessibility. Manage your business from any device, anywhere.

Features

  • CRM Visualization
  • Zoho CRM: Cloud
  • Sales Automation
  • Marketing & Service
  • Intuitive Interface
Zoho CRM
Comparison

CRM review and comparison

# Platform Area of application Top features Free tier Price from
1LP-CRMProduct business, eCommerce, servicesSales, clients, ordersFree version up to 50 orders per monthfrom $9/month
2Capsule CRMSmall, medium businessesContact, deal, project managementFree planfrom $18/mo per user
3Microsoft Dynamics 365 SalesBusiness, Sales, CRMSales management, AI assistant, integration30-day trialfrom $65/month per user
4CPAshkadropshippers, online stores, entrepreneursAutomation, optimization, dataFree for the first 100 leadsfrom $5/month
5Bitrix24Small, medium businesses, startupsCRM, workspace, contact centerFree planfrom $61/month (5 users)
6SugarCRMB2B sales, small and medium businesses, scalable companiesFlexibility, customization, scalabilityFree trialfrom $49/month per user
7SalesDriveeCommerce, online business, online storesIntegrations, Management, Efficiency14-Day Trialfrom 349 UAH/month
8amoCRMSmall, medium business, sales teamsChat funnels, omnichannel, bots14 days trialfrom $15/mo per user
9NutshellB2B, small business, teamsCRM, email marketing, B2B14-day trialfrom $16/mo per user
10Vtiger CRMSmall, Medium Business, StartupsSales, Marketing, Support15-Day Trialfrom $15/mo per user
11HubSpot CRMSmall, medium businessFree core, integrated tools, growth platformFree planfrom $20/mo per user
12CloseBusiness, sales, efficiencyCalls, email series, conversion14 days testfrom $49/mo per user
13Binotel SmartCRMМалий, середній бізнес, продажі, сервіс360° клієнт, аналітика, інтеграція-від 399 грн/міс за співробітника
14Creatio (Sales)Small, medium businessProcess automation, optimization, innovationFree trialprice on request
15Zoho CRMSmall, Medium, Large BusinessAutomation, Management, ServiceFree plan (up to 3 users)from $20/mo per user
Answers to questions

Answers to questions

? What is CRM?
It is software for managing customer interactions and automating sales, marketing, and service.
? What are the main functions of CRM?
CRM allows tracking contacts, deals, communications, automating tasks, and analyzing data.
? How does CRM help a business?
It improves customer service, increases sales, optimizes marketing campaigns, and enhances team efficiency.
? What are the components of a typical CRM?
It usually includes modules for managing contacts, leads, deals, tasks, reports, and analytics.
? Are there differences in CRM interfaces?
Yes, each program has its own unique design, but the overall logic of the workspace structure is similar.