Choose a CRM for your niche

CRM Rankings: The 18 Best Systems

Best CRM Systems for Business: Reviews and Recommendations

Best

Choose a CRM for your niche

№1

LP-CRM

LP-CRM: a powerful CRM system for product business, e-commerce, and services. Optimize sales, manage clients, and simplify processes. The ideal solution for growing your business.

Benefits

  • Client management. Comprehensive client information in one place for effective interaction.
  • Sales growth. Optimize team performance and increase conversion.
  • Business analytics. Deep understanding of metrics for making the right decisions.
  • Flexibility of settings. Adapt the tool to the specifics of your business.

Features

  • Types of CRM
  • LP-CRM: products, e-com
  • LP-CRM: services
  • CRM for business
  • Effective client management
LP-CRM
№2

Odoo CRM

Odoo CRM - a powerful CRM module in the Odoo ERP ecosystem. An integrated solution for managing sales, clients, and marketing campaigns. Optimize workflows, improve customer interaction, and increase business efficiency with a comprehensive ERP system.

Benefits

  • Integration with ERP. Extended functionality in a single system.
  • Complete customer view. All data in one place for better understanding.
  • Customization flexibility. Adapt to your own business processes.
  • Team productivity. Workflow optimization and improved interaction.

Features

  • CRM types: full overview
  • Odoo CRM: powerful system
  • CRM integration with ERP
  • Odoo sales automation
  • Odoo customer management
Odoo CRM
№3

Binotel SmartCRM

Binotel SmartCRM: Comprehensive CRM for business. 360° customer card, powerful analytics, convenient tasks, and integration with Binotel PBX. Optimize sales and customer interaction!

Benefits

  • 360° customer card. Full access to all customer information in one place for informed decision-making.
  • Sales Analytics. Gain deep insight into team performance and identify growth opportunities.
  • Task Management. Effectively assign tasks, monitor their completion, and increase team productivity.
  • PBX Integration. Link calls with customer data, improve communication and call recordings.

Features

  • CRM Types
  • Binotel SmartCRM
  • 360° customer card
  • Analytics
  • PBX Integration
Binotel SmartCRM
№4

Streak CRM

Streak CRM: your CRM right in Gmail! Organize workflows, manage clients, and sales using custom pipelines. Efficiency and simplicity in one solution, ideal for comprehensive customer relationship management.

Benefits

  • Gmail integration. Manage sales directly in your email client.
  • Custom pipelines. Adapt workflows to your business needs.
  • Convenient management. Keep all customer and deal data at your fingertips.
  • Work transparency. Track the progress of each deal in real-time.

Features

  • CRM systems: overview
  • Streak CRM: Gmail integration
  • Custom pipelines
  • Business management
  • Productivity
Streak CRM
№5

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - is a comprehensive CRM and marketing automation solution designed specifically for entrepreneurs. It helps manage sales, customers, and launch effective marketing campaigns, optimizing workflows and increasing profits.

Benefits

  • Sales growth. Increase revenue by optimizing workflows and attracting customers.
  • Customer retention. Build strong customer relationships by providing them with a personalized approach.
  • Time saving. Automate routine tasks to focus on the strategic development of your business.
  • Ease of management. Everything in one place: from leads to sales, for complete control over business processes.

Features

  • CRM types: full overview
  • Keap: CRM+automation
  • For entrepreneurs: solutions
  • CRM: how to choose
  • Keap: effectiveness
Keap (ex-Infusionsoft)
№6

Bitrix24

Bitrix24 is a universal CRM and workspace for effective sales, contact center, and project management. Optimize business processes with a single solution!

Benefits

  • Unified space. All the tools for team collaboration, sales, and communications in one place.
  • Convenient management. Effectively manage clients, projects, and tasks.
  • Quick search. Find the information you need instantly.
  • Extended functionality. Many tools for any business needs.

Features

  • CRM types
  • CRM tools
  • Bitrix24 CRM
  • CRM for business
  • CRM solutions
Bitrix24
№7

OneBox OS

OneBox OS - a comprehensive CRM/ERP platform that integrates processes, telephony, inventory, and document management. An ideal solution for business automation, helping to optimize operations and increase efficiency.

Benefits

  • Unified Solution. Manage your business comprehensively: sales, inventory, communications.
  • Flexible Customization. Adapt the system to your unique business needs.
  • Routine Automation. Free your team from monotonous tasks for strategic goals.
  • Analytics and Reporting. Make informed decisions based on company performance data.

Features

  • CRM Types
  • OneBox OS
  • CRM/ERP Platform
  • Comprehensive Solution
  • Business Automation
OneBox OS
№8

CPAshka

CPAshka - a powerful CRM system specifically designed for dropshipping. It automates processes, ensures accurate dropshipper tracking, and optimizes your business. The ideal solution for managing dropshipping sales.

Benefits

  • Accurate tracking. Automatically track dropshipper profits and expenses.
  • Sales growth. Effectively manage your customer base to increase conversions.
  • Time saving. Automate routine operations, focusing on business development.
  • Easy management. Intuitive interface for seamless order management.

Features

  • Types of CRM
  • CPAshka CRM
  • Dropshipping CRM
  • Sales automation
  • Dropshipper management
CPAshka
№9

SugarCRM

SugarCRM: a flexible open-architecture CRM ideal for B2B sales. Provides full control over data and processes, adapting to your unique business needs.

Benefits

  • Open source. Full customization to business needs.
  • Integration. Easily combines with other services.
  • Scalability. Grows with your company.
  • B2B focus. Sales process optimization for corporate clients.

Features

  • CRM types
  • SugarCRM
  • B2B solution
  • Open architecture
  • Flexibility
SugarCRM
№10

Creatio (Sales)

Creatio (Sales) - is a powerful low-code CRM/CRM platform with innovative process automation. Ideal for scaling sales, optimizing marketing campaigns, and improving customer service. Quickly adapts to your business processes.

Benefits

  • Flexibility. Adapt the tool to unique business needs thanks to low-code development.
  • Scalability. The solution grows with your business, supporting growth and new challenges.
  • Efficiency. Optimize workflows, increasing team productivity and customer satisfaction.
  • Innovations. Use modern technologies for continuous improvement of customer interaction.

Features

  • Types of CRM
  • Creatio: Low-code
  • Process Automation
  • CRM Platform
  • Sales Management
Creatio (Sales)
№11

KeepinCRM

KeepinCRM: simple CRM for SMEs. Manage clients, tasks, deals, inventory, and finances in one place. Optimize business processes and increase sales with our intuitive solution.

Benefits

  • Convenient management. Easily control all clients, deals, and tasks in one place.
  • Business development. Increase sales by optimizing customer base management.
  • Financial control. Track income and expenses, plan your budget effectively.
  • Ease of implementation. Start managing your business from day one without unnecessary complications.

Features

  • CRM types
  • KeepinCRM: SMEs
  • Clients, tasks, deals
  • Inventory and finances
  • Simplicity and convenience
KeepinCRM
№12

Close

Close: CRM for sales teams that optimizes work with calls and email sequences. Effective customer interaction management, increased productivity, and deal closure. Ideal for companies where communication is the key to success.

Benefits

  • With a focus on calls. Ideal for managers who sell by phone.
  • Email sequences. Automate communication and increase conversion.
  • Centralized data. All customer information in one place.
  • Simple integration. Easily added to your workflow.

Features

  • CRM types
  • Close: telephony
  • Email marketing
  • Sales automation
  • Team efficiency
Close
№13

HubSpot CRM

HubSpot CRM: Free CRM core for small businesses. Unifies marketing, sales, and support in a single, intuitive platform. Ideal for startups seeking powerful growth tools without excessive costs.

Benefits

  • Free functionality. Get powerful customer relationship management tools absolutely for free.
  • Unified platform. Unify marketing, sales, and support in one convenient interface.
  • Scalability. Grow with your business, expanding the platform's capabilities.
  • Intuitiveness. Easily learn and use powerful tools for your business.

Features

  • CRM: types and functions
  • HubSpot CRM: free!
  • CRM for business
  • All-in-one: marketing, sales, service
  • HubSpot: getting started with CRM
HubSpot CRM
№14

SalesDrive

SalesDrive: Next-generation CRM for online sales. Integrate marketplaces, shipping, payment systems, and manage your warehouse. Optimize your e-commerce store's sales with SalesDrive!

Benefits

  • Marketplace Integration. Seamless sales across all popular platforms, automatic updates for inventory and orders.
  • Easy Payments. Accept online payments quickly and securely by integrating user-friendly payment systems.
  • Warehouse Management. Efficient product tracking, up-to-date inventory levels, and automation of warehouse operations.
  • Convenient Delivery. Optimize logistics by integrating delivery services for fast order dispatch.

Features

  • CRM Types
  • SalesDrive CRM
  • Online Stores
  • Marketplaces
  • Integrations
SalesDrive
№15

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is a powerful CRM system from Microsoft. It integrates with the 365 ecosystem and utilizes Copilot to automate tasks, enhance sales, and personalize customer interactions. An effective solution for optimizing sales processes.

Benefits

  • 365 Integration. Seamless integration with the Microsoft ecosystem for efficient operations.
  • Copilot. Intelligent assistant for sales personalization.
  • Analytics. Deep understanding of customers and market dynamics.
  • Scalability. Grow with your business, without limitations.

Features

  • CRM Systems: Types
  • Microsoft Dynamics 365
  • CRM with Copilot
  • Deep 365 Integration
  • Sales with Microsoft
Microsoft Dynamics 365 Sales
№16

Apptivo

Apptivo: comprehensive solution for small and medium businesses. A powerful CRM system at its core provides capabilities for managing sales, clients, and projects. A full set of business applications for efficient work.

Benefits

  • All in one. A single hub for all business processes.
  • Flexibility. Customize to your unique needs.
  • Scalability. Grow with your business.
  • Accessibility. Work from anywhere, on any device.

Features

  • CRM types
  • Apptivo CRM
  • SMB solution
  • Business apps
  • All-in-one CRM
Apptivo
№17

SuiteCRM

SuiteCRM: A powerful Open-source CRM with limitless customization possibilities. Ideal for businesses of any size aiming to optimize sales, marketing, and customer service. Flexible, scalable, and free.

Benefits

  • Flexibility. Adapt the tool to your business's unique needs.
  • Open-source. Complete freedom for developers and no vendor lock-in.
  • Scalability. Your business growth will not be limited by functionality.
  • Cost-effectiveness. A free foundation for powerful relationship management solutions.

Features

  • CRM Types
  • Open-source CRM
  • SuiteCRM
  • Flexibility
  • Customization
SuiteCRM
№18

Pipedrive

Pipedrive: CRM, built for sales growth! Focuses on deal visualization and conversion. Optimize your pipeline, manage contacts, and close more deals. Ideal for businesses striving for efficiency.

Benefits

  • Deal visualization. Visually see the progress of each deal in a convenient pipeline.
  • Sales growth. Effectively manage sales and maximize profits.
  • Ease of use. Intuitive interface for a quick start.
  • Customer conversion. Optimize the customer journey and increase the number of successful deals.

Features

  • CRM for deals
  • Visual pipelines
  • Pipedrive CRM
  • Conversion increase
  • Effective sales
Pipedrive
CRM selection

CRM comparison

# CRM system Area of application Key features Trial period Price range
1LP-CRMproduct business, e-commerce, servicesClient management, sales optimization, process automationFree version up to 50 orders per monthfrom $9/month
2Odoo CRMSmall, medium business, enterprisesSales management, clients, marketingOne App Free (CRM for free)from €24.90/month per user
3Binotel SmartCRMBusiness, Sales, Service360° customer card, analytics, tasks-from 399 UAH/month per employee
4Streak CRMEntrepreneurs, freelancers, teamsPipelines, clients, salesFree planfrom $59/mo per user
5Keap (ex-Infusionsoft)small business, entrepreneursCRM, marketing automation, sales managementTrial (free)from $159/month
6Bitrix24Companies, teams, businessesCRM, contact center, projectsFree planfrom $61/mo (5 users)
7OneBox OSSmall and medium-sized businessesAutomation, Accounting, IntegrationSome applications are freefrom $1.99/mo (per 1000 records)
8CPAshkaDropshipping businesses, online sellersAutomation, tracking, optimizationFree for the first 100 leadsfrom $5/month
9SugarCRMB2B companies, mid-sized businesses, large enterprisesFlexible, open, B2B salesFree trialfrom $49/mo per user
10Creatio (Sales)Commercial departments, sales departments, marketing departmentsSales automation, low-code, process optimizationFree trial accessprice on request
11KeepinCRMSMEs, startupsClients, tasks, deals7-day trialfrom 290 UAH/user/month
12CloseCompanies, sales teams, B2BCalls, email sequences, interaction management14 days trialfrom $49/month per user
13HubSpot CRMStartups, small businessMarketing, sales, supportFree planfrom $20/mo per user
14SalesDriveOnline Stores, Marketplaces, DistributorsMarketplace Integration, Shipping, Payments14-Day Trialfrom 349 UAH/month
15Microsoft Dynamics 365 SalesSmall, Medium, Large BusinessesAutomation, Personalization, Integration30 Day Trialfrom $65/mo per user
16ApptivoSmall business, medium business, startupsCRM, projects, business appsTry for freefrom $15/month per user (annual billing) or $20/month monthly
17SuiteCRMSmall, Medium, Large BusinessSales, Marketing, ServiceOpen Source (Free)from $0/mo (self-hosted)
18PipedriveSmall, medium businessesDeal visualization, conversion, pipeline management14-day trialfrom $14.90/month per user
Frequently asked questions

Frequently asked questions

? What types of CRM software are there?
There are on-premise, cloud-based, mobile, and industry-specific solutions.
? How to choose the best software?
Evaluate functionality, price, scalability, and user reviews.
? What are the most important features?
Sales automation, contact management, analytics, and marketing.
? Are there free options?
Yes, some platforms offer free plans for small teams.
? What is a CRM software rating?
This is a list of recommended solutions, ranked by various criteria.