Make a smart CRM choice

Top 19 CRMs for Customer Management

The best systems for effective management of your clients.

TOP

Make a smart CRM choice

№1

LP-CRM

LP-CRM: a powerful CRM for the growth of your product business, e-commerce and service sector. Optimize sales, customer management and marketing campaigns. Simple, effective, with a focus on results.

Key advantages

  • Sales analytics. Gain deep insight into your sales activity and make informed decisions.
  • Data centralization. All customer and deal information in one place for easy access.
  • Work automation. Save time by delegating routine tasks to the LP-CRM system.
  • Profit increase. Optimize customer interaction and increase sales efficiency.

Technical details

  • CRM for everyone
  • Sales automation
  • Grow your business
  • LP-CRM: product, e-com, services
  • Manage customers effectively
LP-CRM
№2

Bitrix24

Bitrix24: комплексне рішення для бізнесу! CRM, контакт-центр та робочий простір в одному місці. Оптимізуйте продажі, покращуйте обслуговування клієнтів та ефективно керуйте проектами. Все, що потрібно для зростання вашої компанії.

Key advantages

  • Єдиний простір. Все необхідне для бізнесу в одному місці: від спілкування до завдань.
  • Керування контактами. Легко ведіть базу клієнтів та історію взаємодії.
  • Автоматизація продажів. Прискорюйте угоди та збільшуйте дохід завдяки розумним процесам.
  • Комунікація. Об'єднуйте команди та клієнтів для ефективної співпраці.

Technical details

  • CRM для бізнесу
  • Bitrix24: все в одному
  • Продажі, клієнти, проєкти
  • Центр комунікацій
  • Сучасний робочий простір
Bitrix24
№3

Apptivo

Apptivo: a powerful suite of business applications with a CRM core for SMBs. Manage sales, projects, finances, and collaboration in one place. Optimize customer relationships and grow more efficiently!

Key advantages

  • One space. All customer data and communications in one place for effective interaction.
  • Comprehensive solutions. Wide functionality to cover business needs from A to Z.
  • Accessibility for SMB. Optimal prices and scalability for small and medium-sized companies.
  • Flexibility of settings. Adapt applications to your unique business processes.

Technical details

  • CRM for SMB
  • Customer management
  • Apptivo business applications
  • Comprehensive solutions
  • Business growth
Apptivo
№4

Insightly

Insightly: Comprehensive CRM + Projects Solution for SMBs. Efficiently manage clients, teams, and tasks. Powerful integrations will help streamline business processes.

Key advantages

  • Business Management. Everything about your contacts in one place.
  • Task Management. Plan, track, and complete projects effectively.
  • Reports & Analytics. Make data-driven decisions.
  • Integrations. Connect Insightly with your other tools.

Technical details

  • CRM for Business
  • Client Management
  • Projects & CRM
  • Integrations for SMB
  • Insightly: Your Partner
Insightly
№5

Vtiger CRM

Vtiger CRM: A unified platform for Sales, Marketing, and Help Desk. Optimize sales, improve marketing, and ensure seamless customer support. Everything for effective customer relationship management in one solution.

Key advantages

  • A unified platform. Integrates Sales, Marketing, and Help Desk for complete control.
  • Sales increase. Optimization of customer interaction and identification of new opportunities.
  • Marketing improvement. Targeted campaigns and analytics for effective engagement.
  • Flawless service. Fast resolution of requests and increased customer loyalty.

Technical details

  • CRM
  • Sales
  • Marketing
  • Help Desk
  • Vtiger CRM
Vtiger CRM
№6

HubSpot CRM

HubSpot CRM: Free CRM core for customer management. A comprehensive platform that integrates marketing, sales, and support. The ideal solution for businesses aiming to effectively manage customers and grow.

Key advantages

  • Free start. Start managing your business without financial costs.
  • Unified platform. Marketing, sales, and support in one place.
  • Sales growth. Effectively attract and retain customers.
  • Ease of implementation. Start working quickly without complex configurations.

Technical details

  • CRM for customers
  • Free CRM core
  • Marketing
  • Sales
  • Support
HubSpot CRM
№7

Close

Close - CRM built for sales teams, focusing on call and email campaign efficiency. Optimize customer communication, automate processes, and boost sales with Close.

Key advantages

  • Sales Focus. Increase your team's efficiency by optimizing contact and communication management.
  • Deep Analytics. Gain valuable insights for strategic decision-making and improved results.
  • Work Automation. Reduce routine operations so your sales reps can dedicate more time to engaging with potential customers.
  • Effective Communications. Build strong customer relationships through personalized email sequences and prompt calls.

Technical details

  • CRM for Sales
  • User-Friendly
  • Efficient
  • Fast
  • Modern
Close
№8

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - powerful CRM and marketing automation for small businesses. Organize customers, automate sales and marketing campaigns, grow more effectively. Ideal for entrepreneurs looking to optimize customer interactions.

Key advantages

  • Marketing automation. Send personalized messages to customers at the right time, increasing sales.
  • Unified space. Manage all contacts and communications in one convenient place.
  • Business scaling. Grow effectively by automating routine tasks and engagement strategies.
  • Sales analytics. Get a clear understanding of the effectiveness of your marketing campaigns and sales.

Technical details

  • CRM for business
  • Sales automation
  • Marketing tools
  • Keap: CRM + marketing
  • Everything for business growth
Keap (ex-Infusionsoft)
№9

Less Annoying CRM

Less Annoying CRM: your super simple customer relationship management tool. Ideal for small businesses that value efficiency without complexity. Focus on sales, not on setup.

Key advantages

  • Ease of use. Learn to work quickly, without wasting time and effort.
  • Efficiency. Helps you focus on what's most important, increasing productivity.
  • Affordability. A great solution for small businesses, without burdening the budget.
  • Full control. Keep all your customer information in one easily accessible place.

Technical details

  • Simple CRM
  • For small business
  • Easy management
  • No complexity
  • Customer efficiency
Less Annoying CRM
№10

Pipedrive

Pipedrive: CRM that focuses on deal conversion. Visual pipelines will help you control every stage of the sale, accelerating deal closing and increasing team efficiency. Ideal for dynamic businesses aiming for growth.

Key advantages

  • Transparent pipeline. Visualize every sales stage, not missing any opportunity.
  • High conversion. Focus on closing deals with an intuitive interface.
  • Team efficiency. Synchronize the sales department's work to achieve common goals.
  • Deal analytics. Gain a clear understanding of your sales process for further improvement.

Technical details

  • Sales growth
  • Visual pipeline
  • Easy management
  • Deal conversion
  • Customer focus
Pipedrive
№11

Creatio (Sales)

Creatio (Sales) is a powerful low-code CRM platform that combines customer management and flexible process automation. Simplify and optimize your sales, marketing, and service with intuitive tools.

Key advantages

  • Process flexibility. Customize workflows to meet your business needs.
  • Effective engagement. Increase loyalty and drive sales.
  • Rapid deployment. Get started with the platform instantly.
  • Centralized data. Keep all customer information in one place.

Technical details

  • CRM for customers
  • Creatio: low-code CRM
  • Process automation
  • CRM platform
  • Customer management
Creatio (Sales)
№12

Freshworks CRM (Freshsales)

A powerful CRM for customer management. Integrated telephony, email marketing, and an AI assistant for sales automation and improved customer interaction. Optimize processes, increase efficiency, and reach new heights with Freshsales.

Key advantages

  • Integrated telephony. Make calls directly from the system, log all communication history.
  • AI assistant. Automate routine tasks, get analytics and forecasts.
  • Email marketing. Customize and send personalized emails, track effectiveness.
  • Unified customer database. Store all customer information in one place for effective interaction.

Technical details

  • CRM for customers
  • Freshworks CRM (Freshsales)
  • Telephony
  • Email
  • AI assistant
Freshworks CRM (Freshsales)
№13

SalesDrive

SalesDrive - CRM that transforms your online store! Integration with marketplaces, delivery, payments and warehouse. Maximize sales and optimize processes with a single platform. Manage customers effectively!

Key advantages

  • Integrations. Connect marketplaces, delivery and payments easily.
  • Effective sales. Increase sales with every customer.
  • Data security. Securely store information about your customers.
  • Convenient management. Manage all processes in one place.

Technical details

  • CRM: clients, sales, marketing
  • SalesDrive: eCommerce CRM
  • Integration with marketplaces
  • Easy automation
  • Order management
SalesDrive
№14

OneBox OS

OneBox OS: a comprehensive solution for your business! Optimize processes, manage clients (CRM), warehouse, telephony, and document flow in one powerful platform. Grow more effectively with us!

Key advantages

  • A single solution. Manage your business comprehensively: from sales to warehouse.
  • Professional telephony. Integrate calls for better customer communication.
  • Convenient warehouse. Control inventory and optimize logistics.
  • Effective document management. Automate document creation and processing.

Technical details

  • CRM for business
  • Manage clients effectively
  • OneBox OS: CRM/ERP
  • All in one solution
  • Processes, telephony, warehouse
OneBox OS
№15

Zoho CRM

Zoho CRM: a cloud-based solution for comprehensive customer management. Automate sales, marketing, and service, increase team efficiency, and reach new heights in your business. Ideal for companies aiming to optimize customer interactions.

Key advantages

  • Data centralization. All customer information in one place for effective interaction.
  • Increased sales. Optimizing the sales team's work to achieve better results.
  • Improved service. Fast and high-quality service that builds loyalty.
  • Effective marketing. Precise targeting and personalization of campaigns to attract new customers.

Technical details

  • CRM for sales
  • Marketing
  • Service
  • Automation
  • Zoho CRM
Zoho CRM
№16

Streak CRM

Streak CRM - your CRM right in Gmail! Manage clients, deals, and projects by creating your own pipelines. Organize your workflow without leaving your email. Efficiency and convenience for your business.

Key advantages

  • Integration with Gmail. Manage customer interactions directly in your inbox, without switching between windows.
  • Custom pipelines. Adapt workflows to your business needs by visualizing each stage.
  • Improved sales. Make every customer request as effective as possible by controlling the entire deal path.
  • Effective collaboration. All customer and project information is available to the team in one place, ensuring coordinated work.

Technical details

  • CRM for clients
  • Streak CRM - Gmail
  • Custom pipelines
  • Sales and service
  • Convenient management
Streak CRM
№17

KeepinCRM

KeepinCRM: a simple and effective CRM for SMEs. Manage clients, tasks, deals, inventory, and finances in one place. Optimize business processes and increase profits with KeepinCRM!

Key advantages

  • Clear interface. Easy for beginners to master, no long training required.
  • Hub for everything. All information about clients, deals, tasks in one place.
  • Financial control. Track income and expenses, plan your budget.
  • Inventory management. Monitor product balances, optimize inventory.

Technical details

  • Simple client management
  • Convenient CRM for SMEs
  • Clients, tasks, deals
  • Inventory and finance control
  • KeepinCRM - your assistant
KeepinCRM
№18

monday sales CRM

monday sales CRM: a powerful and flexible CRM based on monday.com. Optimize sales processes, manage clients, and increase your team's efficiency. An ideal solution for modern business.

Key advantages

  • Teamwork. All client data is collected in one place for effective collaboration.
  • Personalization. Customize workflows to the needs of your sales team.
  • Sales Analytics. Get deep insights into the effectiveness of your efforts.
  • User-friendly interface. Intuitive design that makes the work of every manager easier.

Technical details

  • CRM: flexibility
  • automation
  • analytics
  • scalability
  • integration
monday sales CRM
№19

SuiteCRM

SuiteCRM: A powerful open-source CRM with flexible customization capabilities. The ideal solution for effective customer management, sales and marketing optimization. Adapt to your business processes without unnecessary costs.

Key advantages

  • Complete freedom. Adapt to business needs, change functionality without restrictions.
  • Code availability. Make changes, integrate with other systems, manage development.
  • No fee. Use a powerful management system without annual costs.
  • Expandability. Add necessary features, scale the solution according to company growth.

Technical details

  • CRM for business
  • Manage customers effectively
  • SuiteCRM: flexibility
  • Open-source CRM
  • Business personalization
SuiteCRM
Comparison

CRM review and comparison

# Product Main direction Modules Free plan Cost of services
1LP-CRMproduct business, e-commerce, servicesSales optimization, customer management, marketing campaignsFree version up to 50 orders per monthfrom $9/month
2Bitrix24Малий, середній бізнесCRM, контакт-центр, робочий простірБезкоштовний планвід $61/міс (5 користувачів)
3ApptivoSMB, small business, medium businessCRM, sales, projects, financeTest is freefrom $15/mo per user (annual payment) or $20/mo monthly
4InsightlySMB, Teams, ProjectsCRM, Projects, Integrations14-Day Trialfrom $29/mo per user
5Vtiger CRMsmall, medium business, startupsSales, marketing, support15 days trialfrom $15/mo per user
6HubSpot CRMSmall, medium business, startupsMarketing, sales, supportFree planfrom $20/mo per user
7CloseSales Teams, B2B, Mid-MarketCalls, Email, Automation14 Day Trialfrom $49/mo per user
8Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, salesTrial (free)from $159/mo
9Less Annoying CRMSmall business, sales, serviceSimplicity, efficiency, focus30 Day Trial$19/mo per user
10PipedriveSmall business, startups, salesVisual pipelines, deal conversion, team efficiency14-day trialfrom $14.90/month per user
11Creatio (Sales)Mid-size business, enterprise businessCustomer management, process automation, sales optimizationFree trialPrice upon request
12Freshworks CRM (Freshsales)Small and medium-sized businesses, sales departments, marketing teamsCustomer management, telephony, email marketing, AI assistantFree planfrom $9/month per user
13SalesDriveOnline stores, marketplaces, e-commerceIntegration, management, automation14 days trialfrom 349 UAH/month
14OneBox OSsmall, medium, large businessCRM, warehouse, telephony, document managementSome applications are freefrom $1.99/mo (per 1000 records)
15Zoho CRMSmall, medium, large businessAutomation, integration, optimizationFree plan (up to 3 users)from $20/mo per user
16Streak CRMBusinesses, teams, professionalsClients, deals, projectsFree planfrom $59/mo per user
17KeepinCRMSMEs, entrepreneursClients, deals, tasks7-day trialfrom 290 UAH/user/month
18monday sales CRMSmall, medium businesses, sales departmentsClient management, sales optimization, efficiency improvementFree plan (up to 2 users)from $12/month per user (min. 3 seats)
19SuiteCRMSmall, medium businessCustomer management, sales optimization, flexible customizationOpen source software (free)from $0/mo (self-hosted)
Questions and answers

Questions and answers

? What is this system?
It is software that helps organize interactions with customers and partners.
? What are the advantages of these systems?
They simplify communication, store contact history, and automate processes.
? How to choose the best system?
Determine business needs, compare features and prices in ratings.
? What are the most popular systems?
The rating covers 19 leading solutions that meet modern market requirements.
? Where to find top systems?
Check out our updated rating of 19 popular business solutions.