Take a step towards your CRM

Best CRMs: How to Choose and Build

Optimal CRM Selection and Implementation for Your Business.

Rating

Take a step towards your CRM

№1

LP-CRM

LP-CRM: A powerful CRM for product-based businesses, e-commerce, and services. Optimize sales, manage customers, and scale your business. Ideal for building an effective CRM system.

Key advantages

  • User-friendly management. Effectively manage your customer base and sales.
  • Business growth. Increase profits through better service.
  • Sales analytics. Make data-driven decisions.
  • Channel integration. Unify all customer touchpoints.

Characteristics

  • Create CRM
  • LP-CRM: Product business
  • E-commerce CRM
  • CRM for services
  • Simple CRM
LP-CRM
№2

Freshworks CRM (Freshsales)

A powerful CRM system that integrates telephony, email marketing, and an AI assistant to optimize your sales. Create effective business processes and attract clients easier!

Key advantages

  • Integrated telephony. Seamless communication with clients directly from the platform.
  • Email automation. Effective communication through personalized campaigns.
  • AI assistant. Smart tips for sales optimization.
  • Unified control center. All customer information in one place.

Characteristics

  • CRM: step-by-step guide
  • Freshworks CRM
  • telephony + email
  • AI assistant in CRM
  • sales optimization
Freshworks CRM (Freshsales)
№3

Capsule CRM

Capsule CRM: your easy assistant for organizing contacts, deals, and projects. The ideal choice for those looking for a simple and effective solution for business management. Start managing your clients and tasks today!

Key advantages

  • Easy management. Manage contacts, deals, and projects intuitively.
  • Data centralization. All customer information in one place.
  • Simple interface. Easy to learn, quick to get started.
  • Efficiency. Optimize workflows and achieve goals.

Characteristics

  • CRM: how to create
  • Capsule CRM
  • easy CRM
  • contacts, deals, projects
  • simple CRM
Capsule CRM
№4

Zoho CRM

Zoho CRM: a cloud-based CRM for powerful sales, marketing, and service automation. Optimize processes, increase team efficiency, and build strong customer relationships. The ideal solution for growing your business!

Key advantages

  • Full automation. Optimize sales, marketing, and service, saving time and effort.
  • Effective marketing. Attract more customers with targeted campaigns and analytics.
  • Customer service. Increase customer loyalty by providing fast and personalized support.
  • Sales analytics. Make informed decisions based on detailed reports and forecasting.

Characteristics

  • Create CRM
  • Zoho CRM
  • Sales automation
  • Cloud CRM
  • Marketing and service
Zoho CRM
№5

Insightly

Insightly: Your All-in-One SMB Solution! CRM, Project Management, and Powerful Integrations to Fuel Your Business Growth. Effectively manage clients, tasks, and teams. Maximize productivity with Insightly!

Key advantages

  • Client Management. Efficiently track client records and their interaction history.
  • Projects & Tasks. Plan, monitor, and complete projects together with your team.
  • Integrations. Connect Insightly with other services for complete control.
  • Analytics. Analyze data to make informed business decisions.

Characteristics

  • CRM: Build Yours
  • Insightly: CRM+Projects
  • SMB Solution
  • Business Integrations
  • Efficient CRM
Insightly
№6

Streak CRM

Streak CRM: a powerful CRM built right into your Gmail! Easily manage clients, sales, and projects with custom pipelines that adapt to your needs. Organize your workflow right from your inbox.

Key advantages

  • Gmail integration. Manage customer interactions directly within your email client, without switching between applications.
  • Custom pipelines. Adapt workflows to your unique business needs, visualizing every stage of a deal.
  • Ease of use. A user-friendly and intuitive interface allows you to get started quickly without complex setup.
  • Centralized management. All customer and deal information is gathered in one place, facilitating access and analysis.

Characteristics

  • CRM: how to create?
  • Streak CRM: Gmail
  • Custom pipelines
  • Simple CRM
  • All CRM in Gmail
Streak CRM
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for sales growth, integrated with the 365 ecosystem. Copilot helps automate tasks, provide personalized recommendations, and increase team productivity. An ideal solution for modern business!

Key advantages

  • 365 Integration. Seamless integration with other Microsoft products for a unified workspace.
  • Copilot assistant. AI assistant for automating routine tasks and more effective sales.
  • Scalability. A solution that grows with your business, adapting to needs.
  • Sales Analytics. Deep understanding of the market and customers for strategic decisions.

Characteristics

  • CRM: easy creation
  • Microsoft Dynamics 365
  • 365 integration
  • Copilot for sales
  • convenient management
Microsoft Dynamics 365 Sales
№8

KeyCRM

KeyCRM: Ukrainian CRM for your business! Efficiently manage orders from all channels, automate communications, optimize warehouse processes, and get deep analytics. Everything you need for your company's growth in one system.

Key advantages

  • Unified orders. All your sales from different channels in one place.
  • Customer communications. Convenient communication with customers in one window.
  • Warehouse management. Easily control inventory and automate updates.
  • Detailed analytics. Make decisions based on accurate sales data.

Characteristics

  • CRM: how to create
  • KeyCRM: orders
  • Ukrainian CRM
  • business management
  • sales automation
KeyCRM
№9

SuiteCRM

SuiteCRM: A powerful Open-source CRM for businesses of any size. With unlimited customization possibilities for your unique needs. Efficiently manage sales, marketing, and customer service. Free, flexible, scalable. Start your path to success with SuiteCRM!

Key advantages

  • Full flexibility. Adapt to your business needs thanks to open source.
  • Powerful tools. Expand functionality and integrate with other services.
  • Free. Save budget by getting a professional solution.
  • Community. Join the active community of SuiteCRM users and developers.

Characteristics

  • CRM: how to create?
  • SuiteCRM: Open-source CRM
  • CRM customization
  • Flexible CRM
  • SuiteCRM: powerful functionality
SuiteCRM
№10

SugarCRM

SugarCRM: a flexible, open-architecture CRM for B2B sales. Ideal for businesses looking to optimize their sales, adapt the system to unique processes, and scale. Allows you to independently create and integrate necessary functions.

Key advantages

  • Open architecture. Customize to the unique needs of your B2B business.
  • Flexibility. Adapt functionality for seamless integration with your processes.
  • B2B focus. Optimized for the specifics of corporate sales.
  • SugarCRM innovations. Utilize advanced solutions for sales efficiency.

Characteristics

  • CRM: how to create?
  • SugarCRM: flexible architecture
  • B2B sales
  • open source
  • sales efficiency
SugarCRM
CRM selection

CRM in comparison

# Platform Segment Key functions Free plan Cost of services
1LP-CRMproduct business, e-commerce, servicesSales optimization, customer management, business scalingFree version up to 50 orders per monthfrom $9/month
2Freshworks CRM (Freshsales)Small, medium businessTelephony, email marketing, AIFree planfrom $9/month per user
3Capsule CRMSmall business, freelancers, startupsContacts, deals, projectsFree planfrom $18/month per user
4Zoho CRMSmall, medium, large businessAutomation, integration, analyticsFree plan (up to 3 users)from $20/month per user
5InsightlySMBs, Startups, Growing BusinessesCRM, Projects, Integrations14-Day TrialStarting at $29/mo per user
6Streak CRMEntrepreneurs, sales teams, project managersClients, sales, projectsFree planfrom $59/mo per user
7Microsoft Dynamics 365 SalesSmall, medium, large businessCRM, Copilot, integration30-day trialfrom $65/month per user
8KeyCRMSmall, medium businessOrder management, automation, analytics14-day trialfrom $19/mo
9SuiteCRMSmall, medium, large businessSales, marketing, serviceOpen-source software (free)from $0/mo (self-hosted)
10SugarCRMB2B business, mid-sized business, scalable businessFlexibility, openness, scalabilityFree trialstarting at $49/month per user
Common questions

Common questions

? What is CRM and why is it needed?
CRM helps manage customer interactions, optimizing sales and service.
? How to start using CRM?
Define goals, choose a platform, customize to needs, train the team.
? What are the main functions of CRM?
Contact management, deals, tasks, analytics, marketing automation.
? How to choose the best CRM?
Consider business size, budget, required functionality, and ease of use.
? Can CRM be integrated with other programs?
Yes, most modern CRMs support integration with email services, accounting systems, and other tools.