Find the ideal system for customer accounting

18 Best CRMs: How the System Works

CRM: Effective Business Management. How a System Helps to Grow.

Best

Find the ideal system for customer accounting

№1

LP-CRM

LP-CRM: an effective CRM for product businesses, e-commerce, and services. Automate sales, manage clients, and optimize team performance. Easy integration, intuitive. Maximum control and growth for your business.

What you get

  • Sales growth. LP-CRM optimizes customer interaction, increasing conversion and repeat purchases.
  • Team efficiency. Centralized data access and automation of routine tasks enhance productivity.
  • Order management. LP-CRM simplifies order processing, status tracking, and faster fulfillment.
  • In-depth understanding. LP-CRM analytics help identify trends, customer needs, and optimize business strategy.

Capabilities

  • CRM: how it works
  • LP-CRM: your assistant
  • Business development with CRM
  • Sales automation
  • Effective customer management
LP-CRM
№2

Insightly

Insightly: a powerful CRM with project management features, ideal for SMBs. Automate sales, improve collaboration, and achieve goals through deep integrations.

What you get

  • Client Management. Effectively track interactions and improve relationships with your clients.
  • Project Management. Plan, execute, and track all your projects in one place.
  • Integrations. Connect the other tools you use for complete control.
  • Automation. Free up time by automating routine tasks and increasing productivity.

Capabilities

  • CRM: convenient
  • Projects: easy
  • Integrations: simple
  • SMB: for everyone
  • Insightly: your assistant
Insightly
№3

SuiteCRM

SuiteCRM: a powerful open-source CRM with endless customization capabilities. Adapt it to any business processes, optimize sales, marketing, and customer service. A flexible solution for growing businesses.

What you get

  • Free access. Enjoy all the capabilities of an Open-source solution without paying for a license.
  • Flexible adaptation. Customize SuiteCRM to the unique needs of your business.
  • Extensibility. Add new features and integrate with other services.
  • Full control. Manage your data and processes without vendor lock-in.

Capabilities

  • CRM: how does it work?
  • SuiteCRM: powerful customization
  • Open-source CRM
  • Flexible solutions for business
  • Manage customers effectively
SuiteCRM
№4

Less Annoying CRM

Less Annoying CRM: A CRM system built for small businesses where simplicity is key. Forget about complex settings and unnecessary features. We offer an intuitive interface so you can effectively manage clients and sales, focusing on what matters most.

What you get

  • Ease of use. Our CRM is designed for small businesses, so it's intuitive.
  • Data centralization. Keep all your customer information in one place.
  • Improved sales. Manage leads and deals more effectively.
  • User-friendly interface. Easy to learn and use, without feature overload.

Capabilities

  • CRM: how does it work?
  • Simple CRM for business
  • Less Annoying CRM: manage customers
  • CRM without complexity
  • Easy CRM for small companies
Less Annoying CRM
№5

Apptivo

Apptivo: a comprehensive solution for your business! A powerful CRM core and a set of integrated applications will help small and medium-sized businesses optimize processes, improve customer interaction, and increase efficiency.

What you get

  • Comprehensive core. Customer and sales management in one place.
  • Intuitive interface. Easily adapt to working with the system.
  • Flexibility of settings. Adapt the functionality to the unique needs of your business.
  • Sales efficiency. Increase results thanks to the coordinated work of the team.

Capabilities

  • CRM: how it works
  • Apptivo: CRM for SMB
  • Business optimization
  • Customer management
  • Solution for growth
Apptivo
№6

Copper

Copper: CRM for Google Workspace, integrated with Gmail. Organize contacts, manage deals, and automate processes right within your inbox. Ideal for teams already using Google Workspace to boost productivity and sales effectiveness.

What you get

  • Integration with Gmail. Your data is always at your fingertips in your email client.
  • Data organization. Keep all your customer information in one place.
  • Improved communication. Communicate effectively with clients thanks to interaction history.
  • Team productivity. Facilitates collaboration and increases work efficiency.

Capabilities

  • CRM: how it works
  • Gmail Integration
  • Copper CRM
  • Google Workspace
  • Customer Management
Copper
№7

Capsule CRM

Capsule CRM: A user-friendly and intuitive CRM for managing contacts, deals, and projects. Organize your business, track customer interactions, and accelerate sales. Ideal for small and medium-sized businesses looking for an effective solution to streamline operations.

What you get

  • Easy management. Simple management of contacts, deals, and projects for your business.
  • Data centralization. All important information about clients and projects in one place.
  • Intuitive interface. Capsule CRM's intuitive design ensures easy mastery.
  • Work efficiency. Organize your activities and increase team productivity with Capsule CRM.

Capabilities

  • CRM: management
  • Deals: process
  • Projects: automation
  • Capsule: contact
  • CRM: ease
Capsule CRM
№8

CPAshka

CPAshka: A CRM system created for dropshipping. Automate dropshipper calculations, optimize processes, and increase your business efficiency. Simple, fast, effective!

What you get

  • Sales Automation. Fully control every stage of the deal, from the first customer touchpoint to closing. CPAshka optimizes your process.
  • Accounting Optimization. Forget about manual data entry. CPAshka will automatically calculate your profits and expenses.
  • Data Centralization. All contacts, orders, and communications in one place. Nothing will be lost.
  • Efficiency Improvement. Free up your time from routine by focusing on the strategic development of your dropshipping business.

Capabilities

  • CRM for dropshipping
  • Dropshipper Automation
  • Simple CRM Interface
  • Dropshipping Statistics
  • How CRM Works
CPAshka
№9

Zoho CRM

Zoho CRM - A powerful cloud-based CRM for businesses of any size. Automate sales, marketing, and service, boost team productivity, and reach new heights in customer acquisition and retention. Start effectively managing customer interactions today!

What you get

  • Feature Integration. Integrates sales, marketing, and service into a unified space.
  • Advanced Analytics. Gain deep insights into customers and performance.
  • Customization Flexibility. Adapt Zoho CRM to your unique business needs.
  • Cloud Accessibility. Access your data from any device, anywhere.

Capabilities

  • CRM: Sales Automation
  • Marketing and Service
  • Zoho CRM: Cloud Solutions
  • Effective Sales
  • Customer Management
Zoho CRM
№10

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM system that combines sales management, email marketing, and built-in telephony. With an AI assistant, you'll optimize workflows, improve customer communication, and boost team efficiency.

What you get

  • All-in-one platform. Everything you need for communication and sales in one place.
  • Built-in telephony. Easily call customers directly from the CRM.
  • AI assistant. Get personalized recommendations to optimize your work.
  • Email marketing. Effectively communicate with customers via email.

Capabilities

  • CRM: how it works
  • Freshworks CRM
  • Built-in telephony
  • Email
  • AI assistant
Freshworks CRM (Freshsales)
№11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - is a CRM and marketing automation built for entrepreneurs. It helps to effectively manage clients, optimize marketing campaigns, and automate business processes, freeing up time for growth.

What you get

  • Increased sales. Keap helps to work with clients more effectively, optimizing the entire buyer journey.
  • Data centralization. All information about clients and interactions with them in one place.
  • Marketing automation. Perform routine tasks automatically, focusing on strategy.
  • Increased efficiency. Optimize workflows and improve customer interactions.

Capabilities

  • CRM: how it works
  • Keap: CRM+automation
  • For entrepreneurs: understandable CRM
  • Keap: business growth
  • CRM systems: explanation
Keap (ex-Infusionsoft)
№12

Nutshell

Nutshell: проста CRM та email-маркетинг для B2B-команд. Організуйте продажі, автоматизуйте комунікацію та зростайте разом з вашим бізнесом. Ідеально для команд, які цінують ефективність та зрозумілі інструменти.

What you get

  • Керування клієнтами. Централізоване зберігання даних про всіх ваших контактів і угод.
  • Організація роботи. Послідовне ведення всіх етапів взаємодії з клієнтами.
  • Ефективний маркетинг. Налагодьте зв'язок з потенційними та наявними клієнтами через email-кампанії.
  • Простота в користуванні. Зрозумілий інтерфейс, що не потребує тривалого навчання для вашої команди.

Capabilities

  • CRM основи
  • Nutshell B2B
  • Email-маркетинг
  • Простота CRM
  • Керування продажами
Nutshell
№13

KeyCRM

KeyCRM is a Ukrainian CRM that consolidates orders from all channels, manages communications, optimizes inventory, and provides powerful analytics. Efficient business management in a single solution.

What you get

  • Unified customer database. Store all customer information in one place for better service.
  • Sales management. Track all deals from the first contact to completion.
  • Channel synchronization. Collect orders and communications from any source.
  • Analytics and reporting. Make informed decisions with detailed reports.

Capabilities

  • CRM: explanation
  • KeyCRM: Ukrainian CRM
  • orders from all channels
  • communications and inventory
  • sales analytics
KeyCRM
№14

HubSpot CRM

HubSpot CRM: a free CRM core with marketing, sales, and support in one powerful platform. Optimize customer interactions and grow with us!

What you get

  • Free core. Start managing clients with basic functionality at no cost.
  • Unified platform. Marketing, sales, and support in one place for holistic control.
  • Empowering. Scale your business by adding new tools as needed.
  • Ease of use. Intuitive interface simplifies team operations.

Capabilities

  • CRM: how it works
  • HubSpot: CRM core+
  • Marketing, sales
  • Unified platform
  • Free CRM core
HubSpot CRM
№15

OneBox OS

OneBox OS: The unified platform for business management! Automate sales, inventory, document flow, and telephony. Discover the efficiency of a CRM/ERP system that will simplify all your processes.

What you get

  • Single window. Manage all business processes, telephony, inventory, and documents in one place.
  • Sales growth. Effectively manage customers and improve their loyalty.
  • Work optimization. Streamline all stages from order to shipment for maximum efficiency.
  • Full control. Get a holistic view of your business and make informed decisions.

Capabilities

  • CRM: how it works
  • OneBox: CRM/ERP
  • Processes, telephony, inventory
  • Document flow, inventory, CRM
  • All in one: OneBox OS
OneBox OS
№16

Creatio (Sales)

Creatio (Sales) - is a low-code CRM/CRM platform that combines sales management capabilities with powerful process automation. It allows for the rapid creation and implementation of effective CRM solutions, optimizing business processes and increasing sales team productivity.

What you get

  • Process automation. Optimize workflows, increase efficiency, and reduce routine tasks.
  • Platform flexibility. Adapt the system to your unique business needs without complex coding.
  • Unified tool. Manage sales, marketing, and service in one place for a better customer experience.
  • Fast implementation. Launch projects much faster using a low-code approach for any task.

Capabilities

  • CRM: efficiency
  • Creatio: automation
  • Business processes
  • Productivity
  • Flexibility
Creatio (Sales)
№17

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM for sales, deeply integrated with other 365 solutions. With Copilot, automate routine, gain insights, and improve sales team performance. Effective customer and deal management.

What you get

  • Smart assistant. Copilot optimizes routine, provides insights, and helps make decisions.
  • Deep integration. Seamless integration with other 365 apps for complete business control.
  • Personalization. Adapt the system to the unique needs of your sales team.
  • Sales growth. Use data to improve customer engagement and increase profits.

Capabilities

  • CRM: work, benefits
  • Dynamics 365: integration, AI
  • Microsoft CRM: power, cloud
  • Sales: efficiency, automation
  • CRM tips: selection, implementation
Microsoft Dynamics 365 Sales
№18

Odoo CRM

Odoo CRM - a powerful CRM module in the Odoo ERP ecosystem. Optimize sales, manage clients, and automate marketing campaigns. An integrated approach for comprehensive business management.

What you get

  • Integration with ERP. Combines customer data with finances and inventory for complete control.
  • Sales Growth. Optimize lead management and increase team efficiency.
  • Client Management. Store all interaction history, personalize communication.
  • Task Automation. Reduce routine, focus on business development.

Capabilities

  • CRM: understandable
  • Odoo CRM: integrated
  • How CRM works: step-by-step
  • Odoo: ERP solution
  • CRM for business: effective
Odoo CRM
Analysis

CRM comparison table

# Software Area of application Features Introductory access Cost from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, team optimizationFree version up to 50 orders per monthfrom $9/month
2InsightlySMB, sales, projectsCRM, project management, sales automation14-day trialfrom $29/mo per user
3SuiteCRMSmall, medium businessContact, sales, marketing managementOpen Source (free)from $0/mo (self-hosted)
4Less Annoying CRMSmall businesses, startupsSimplicity, customers, sales30-day trial$19/month per user
5ApptivoSmall business, medium business, startupsCRM, optimization, interactionFree trialfrom $15/month per user (annual payment) or $20/month monthly
6CopperSmall, medium business, sales teamsContact management, deals, automation14-day trialfrom $29/mo per user
7Capsule CRMSmall business, medium business, startupsContact management, deals, projectsFree planfrom $18/mo per user
8CPAshkadropshipping, online storesAutomation, optimization, efficiencyFree for the first 100 leadsfrom $5/month
9Zoho CRMSmall, Medium, Large BusinessAutomation, Analytics, CloudFree Plan (up to 3 users)starting from $20/month per user
10Freshworks CRM (Freshsales)small, medium businessSales management, email marketing, telephonyFree planfrom $9/mo per user
11Keap (ex-Infusionsoft)Entrepreneurs, small businesses, self-employedCRM, marketing automation, customer managementTrial (free)from $159/mo
12NutshellB2B-команди, малий бізнес, стартапиОрганізація продажів, автоматизація комунікацій, зростання бізнесуТест 14 дніввід $16/міс за користувача
13KeyCRMSales, services, manufacturingOrder management, communications, inventory, analytics14 days trialfrom $19/mo
14HubSpot CRMsmall business, medium business, startupsMarketing, sales, supportFree planfrom $20/mo per user
15OneBox OSSmall, medium business, startupsAutomation, CRM/ERP, document flowSome applications are freefrom $1.99/mo (per 1000 records)
16Creatio (Sales)Medium, large business, sales departmentsLow-code platform, sales management, process automationFree trial accessprice on request
17Microsoft Dynamics 365 SalesBusiness, salesCustomer management, deals, analytics30-day trialfrom $65/month per user
18Odoo CRMSmall, medium business, enterprisesSales, clients, automationOne App Free (CRM for free)from €24.90/month per user
FAQ

FAQ

? What is CRM?
It is software for managing customer interactions and sales automation.
? What is the main goal of CRM?
To centralize customer data, improve communication, and increase the efficiency of business processes.
? What are the main functions of CRM?
Customer database management, deal management, marketing automation, and analytics.
? How does CRM help the sales team?
To organize work, track progress, plan tasks, and optimize the sales process.
? What kind of companies is CRM suitable for?
For any company that aims to improve customer interaction, regardless of business size.