Find the ideal system for customer accounting

TOP 18 CRMs for Stores

Best systems for optimizing trading

Best

Find the ideal system for customer accounting

№1

LP-CRM

LP-CRM - a universal CRM for product business, e-commerce, and services. Optimize sales, manage clients, and increase store efficiency with our modern solution. Maximum control and growth for your business!

Platform advantages

  • Sales growth. Effective management of clients and orders to increase profits.
  • Client management. Build strong relationships and increase loyalty.
  • Business analytics. Make informed decisions based on data.
  • Work optimization. Reduce time on routine tasks and focus on development.

Characteristics

  • CRM for product business
  • E-commerce automation
  • LP-CRM: sales and clients
  • Optimize your store
  • Your CRM assistant
LP-CRM
№2

amoCRM

amoCRM: CRM with a focus on messengers. Create chat funnels, automate communication with bots, and conduct omnichannel dialogues with clients. Effective sales management for your store!

Platform advantages

  • Chat funnels. Turn client communication into sales through automated dialogues.
  • Bots. Automate routine tasks and answer common questions 24/7.
  • Omnichannel. Manage all communication channels with clients in one place.
  • Effective sales. Increase conversion and improve service quality through convenient dialogues.

Characteristics

  • CRM for stores
  • AmoCRM
  • Chat funnels
  • Bots
  • Omnichannel
amoCRM
№3

KeepinCRM

KeepinCRM - a simple and convenient CRM for your business! Manage clients, tasks, deals, inventory, and finances in one place. The ideal solution for SMEs to optimize processes and increase sales. With KeepinCRM, your store will become more efficient!

Platform advantages

  • Simple clients. Everything about clients in one place.
  • Task management. Organize your team's work effectively.
  • Deal tracking. Control all stages of sales.
  • Convenient inventory. Always know what's in stock.

Characteristics

  • Simple CRM for business
  • Clients, tasks, deals
  • Inventory and finances
  • SME
  • KeepinCRM
KeepinCRM
№4

CPAshka

CPAshka: a CRM system built for dropshipping success! Automate customer tracking, optimize processes, and increase profits. The ideal solution for your dropshipping business.

Platform advantages

  • Simple interface. Convenient management of all customer and order operations.
  • Sales analytics. Get complete reports for effective decision-making.
  • Automation. Reduce time on routine operations and focus on growth.
  • Dropshipping optimization. Specialized features for the dropshipping model and accurate tracking of your partners.

Characteristics

  • CRM for stores
  • Dropshipping automation
  • CPAshka: efficiency
  • Sales analytics
  • Ease of management
CPAshka
№5

Insightly

Insightly: A powerful CRM for SMBs, integrating sales, project management, and flexible integrations. Optimize your store's business processes, boost team efficiency, and build strong customer relationships. All on one platform.

Platform advantages

  • Customer Management. Effectively track all customer interactions and enhance their experience.
  • Projects & Sales. Combine sales and projects in one place for complete control.
  • Integrations. Easily connect your favorite tools to streamline workflows.
  • SMB Focused. A solution designed specifically for growing businesses.

Characteristics

  • Store CRM: Efficiency
  • Sales & Customers
  • Order Management
  • Process Automation
  • Loyalty Building
Insightly
№6

Less Annoying CRM

Less Annoying CRM: Extremely simple CRM for your store. Manage customers, sales, and tasks without unnecessary complexity. Ideal for small businesses striving for efficiency.

Platform advantages

  • Ease of use. Easy to learn, no unnecessary features.
  • Convenient management. Organize customers and sales effectively.
  • Sales efficiency. Increase profits by controlling every stage.
  • Affordable price. The ideal solution for small businesses without overpaying.

Characteristics

  • CRM for business
  • Ease of management
  • Easy implementation
  • Small business
  • No complexity
Less Annoying CRM
№7

Binotel SmartCRM

Binotel SmartCRM: everything for the store in one system! 360° customer card, sales analytics, task management, and integration with Binotel PBX. Optimize customer interaction and increase sales!

Platform advantages

  • 360° customer card. Full access to information about each buyer, from purchase history to communications.
  • Sales analytics. Analyze work efficiency, identify trends, and make informed decisions.
  • Task management. Organize team work, assign responsibilities, and monitor execution.
  • PBX integration. Automatically record calls, manage contacts, and improve customer service.

Characteristics

  • CRM for stores
  • 360° customer card
  • Sales analytics
  • Task management
  • PBX integration
Binotel SmartCRM
№8

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - is a powerful CRM and marketing automation tool built for entrepreneurs. Optimize sales, manage customers, and automate marketing campaigns to grow faster. Ideal for stores!

Platform advantages

  • Customers under control. All customer information in one place for personalized service.
  • Sales growth. Identify new opportunities to increase profits.
  • Routine automation. Save time by letting the system perform repetitive tasks automatically.
  • Marketing power. Engage and retain customers through targeted campaigns.

Characteristics

  • CRM for stores
  • Manage sales
  • Automate marketing
  • Keap: CRM + Marketing
  • For entrepreneurs
Keap (ex-Infusionsoft)
№9

Copper

Copper: CRM that works in Gmail. Organize customer data, manage deals, and improve sales right in Google Workspace. Ideal for businesses that value integration.

Platform advantages

  • Gmail Integration. Manage customer interactions directly from your inbox, ensuring a complete communication history.
  • Data Organization. All customer and deal information is gathered in one place for easy access and analysis.
  • Team Productivity. Collaborating on tasks and projects enhances your team's efficiency.
  • Empowering Capabilities. Leverage the power of Google Workspace to manage your business and improve customer relationships.

Characteristics

  • Retail CRM: automation
  • Customer Engagement
  • Sales Growth
  • Analytics
  • Easy Management
Copper
№10

Agile CRM

Agile CRM: your all-in-one hub for sales, marketing, and service. Streamline your store operations, manage clients, and boost sales with our intuitive CRM system.

Platform advantages

  • Unified Space. Integrates sales, marketing, and service for efficient management.
  • Sales Growth. Increase manager efficiency and attract new customers.
  • Customer Experience. Improve service quality and build long-term relationships.
  • Analytics. Get valuable data for optimizing business processes and making decisions.

Characteristics

  • CRM for Stores
  • Sales, Marketing, Service
  • Agile CRM
  • Unified Interface
  • Efficient Business
Agile CRM
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - a powerful CRM for stores, integrating everything you need: telephony, email campaigns, and an AI assistant. Optimize sales, manage customers, and increase your business efficiency with integrated tools.

Platform advantages

  • Unified platform. Manage all communications in one place, from calls to emails.
  • Integrated telephony. Seamless calls and call recording directly from the platform.
  • AI assistant. Automate routine tasks and provide personalized offers to customers.
  • Email marketing. Effective campaigns and tracking their results for sales growth.

Characteristics

  • CRM for stores
  • Freshworks CRM (Freshsales)
  • Built-in telephony
  • Email marketing
  • AI assistant
Freshworks CRM (Freshsales)
№12

monday sales CRM

monday sales CRM - a flexible CRM based on monday.com, ideal for stores! Optimize sales, manage clients, and improve team efficiency. Easily customizable to your needs.

Platform advantages

  • Flexible platform. Adapt the tool to your unique sales and customer management needs.
  • Integration with monday.com. Full synchronization with your workspace for maximum efficiency.
  • Data visualization. Easily track deal progress and analyze sales results.
  • Centralized management. Keep all client and deal information in one convenient place.

Characteristics

  • CRM for stores
  • Monday Sales CRM
  • Flexibility
  • Sales
  • monday.com
monday sales CRM
№13

SugarCRM

SugarCRM: a flexible, open-architecture CRM for B2B sales. Optimize processes, manage customers, and boost sales performance for your business.

Platform advantages

  • Open architecture. Adapt it to your unique B2B sales needs.
  • Flexibility. Customize it to your specific business process.
  • Scalability. Grow with SugarCRM without limiting your potential.
  • Integration. Easily combine it with your existing B2B sales tools.

Characteristics

  • CRM for stores
  • SugarCRM B2B
  • Open architecture
  • Flexible solutions
  • Sales management
SugarCRM
№14

Streak CRM

Streak CRM: Your CRM, right in Gmail! Simplify managing your shop's customers, track deals through custom pipelines, and boost sales. All the info you need, right at your fingertips, without switching apps.

Platform advantages

  • Gmail Integration. Manage customer interactions directly within your email client.
  • Custom Pipelines. Customize workflows to fit your business needs.
  • Ease of Use. Intuitive interface for quick adoption.
  • Unified Platform. Combines communication and business process management.

Characteristics

  • CRM for Shops
  • All CRM in Gmail
  • Custom Pipelines
  • User-Friendly Interface
  • Business Automation
Streak CRM
№15

Zoho CRM

Zoho CRM: a cloud CRM for your store. Automate sales, marketing, and service, increase efficiency and customer satisfaction. All in one convenient interface!

Platform advantages

  • Sales growth. Increase conversion and profit by optimizing team performance.
  • Effective marketing. Attract more customers and increase their loyalty.
  • Service improvement. Ensure an exceptional customer experience at every stage.
  • All in one place. Manage all aspects of customer interaction from a single platform.

Characteristics

  • CRM for store
  • Sales automation
  • Zoho Marketing
  • Customer service
  • Zoho CRM cloud
Zoho CRM
№16

Salesforce Sales Cloud

Salesforce Sales Cloud: The leading CRM for your business. Build effective sales funnels, get in-depth analytics, and turn prospects into loyal customers. The ideal solution for any store aiming for growth!

Platform advantages

  • Sales growth. Build effective customer journeys and increase revenue.
  • Business analytics. Gain deep insight into performance and make informed decisions.
  • Customer management. Build strong relationships with your customers and increase their loyalty.
  • Funnel optimization. Identify bottlenecks and improve every stage of customer interaction.

Characteristics

  • CRM for stores
  • Sales management
  • Sales analytics
  • Leading CRM
  • Salesforce Sales Cloud
Salesforce Sales Cloud
№17

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: A powerful CRM for retailers, integrated with 365 and Copilot. Optimize sales, automate processes, and get smart insights for every customer. Unlock your business's full potential!

Platform advantages

  • Full Sales Cycle. Increase sales by optimizing customer interactions.
  • 365 Integration. Enhances capabilities through connection with the Microsoft ecosystem.
  • Copilot Intelligence. AI assistant for faster decision-making and more efficient work.
  • Deep Analytics. Make informed decisions based on customer data.

Characteristics

  • Retail CRM
  • Microsoft Dynamics 365 Sales
  • 365 Integration
  • Copilot
  • Sales
Microsoft Dynamics 365 Sales
№18

Odoo CRM

Odoo CRM: an integrated customer relationship management solution within a powerful ERP system. Optimize sales, marketing, and service for your store. Everything in one place - from leads to satisfied customers.

Platform advantages

  • Unified platform. All customer and sales data in one place for effective management.
  • Integration with ERP. Seamless interaction with other Odoo modules for complete business control.
  • Flexibility. Adapt to your unique sales and service needs.
  • Advanced reports. Analyze sales results and customer behavior for decision-making.

Characteristics

  • CRM for stores
  • Odoo CRM
  • ERP ecosystem
  • Sales management
  • Customer base
Odoo CRM
Analysis

CRM systems comparison

# CRM Name Specialization Key functions Free tier Minimum price
1LP-CRMProduct business, e-commerce, servicesSales management, client base, optimizationFree version up to 50 orders per monthfrom $9/month
2amoCRMSmall business, eCommerce, servicesChat funnels, bots, omnichannel14-day trialfrom $15/mo per user
3KeepinCRMSmall and medium businesses, shopsClients, deals, finances7-day trialfrom 290 UAH/user/month
4CPAshkaDropshippers, online storesAutomation, optimization, profitFree for the first 100 leadsfrom $5/month
5InsightlySmall and medium businesses, salespeople, project managersSales management, project management, integrations14-Day Trialfrom $29/mo per user
6Less Annoying CRMSmall business, retail, servicesCustomers, sales, tasks30-day trial$19/mo per user
7Binotel SmartCRMClothing stores, electronics stores, service stores360° customer, analytics, tasks-from 399 UAH/month per employee
8Keap (ex-Infusionsoft)Entrepreneurs, small businesses, eCommerceCRM, automation, salesTest (free)from $159/mo
9CopperRetailers, Salespeople, BusinessesCRM, Gmail, Google Workspace14-day Trialstarting at $29/mo per user
10Agile CRMStores, Small Business, B2BAll-in-one Hub, Optimization, Clients, SalesFree Plan (up to 10 users)from $8.99/mo per user
11Freshworks CRM (Freshsales)Stores, businessesTelephony, email campaigns, AI assistantFree planfrom $9/mo per user
12monday sales CRMStores, retail, B2CSales optimization, client management, efficiency improvementFree plan (up to 2 users)from $12/month per user (min. 3 seats)
13SugarCRMB2B sales, small and medium businesses, enterprisesFlexibility, open architecture, B2B salesFree trialfrom $49/month per user
14Streak CRMEntrepreneurs, Small Businesses, Sales ManagersCustomer Management, Deal Tracking, Sales BoostFree Planfrom $59/month per user
15Zoho CRMSmall business, medium business, retailAutomation, personalization, integrationFree plan (up to 3 users)from $20/mo per user
16Salesforce Sales CloudSmall business, medium business, large businessSales funnels, analytics, customer loyalty30-day trialfrom $25/mo per user
17Microsoft Dynamics 365 Salesretailers, business sales, B2BSales Optimization, Automation, Copilot30-day trialfrom $65/month per user
18Odoo CRMBusiness, sales, marketingLead management, sales, marketing, serviceOne App Free (CRM for free)from €24.90/month per user
Answers to questions

Answers to questions

? What is a customer relationship management (CRM) program?
It is a tool for managing customer interactions, improving sales, and service.
? Why does a store need such software?
It allows for effective management of the customer base, analysis of their behavior, and planning of marketing campaigns.
? What are the main functions?
Customer database management, purchase history, segmentation, communications, sales analytics.
? How to choose the best option?
Identify business needs, budget, required functionality, and ease of use.
? What are the benefits of such a solution?
Increased customer loyalty, sales growth, optimized staff performance.