Choose a CRM for your team

Best CRMs with IP Telephony

CRM and Telephony Integration for Business

Rating

Choose a CRM for your team

№1

LP-CRM

LP-CRM: a powerful CRM for product business, e-commerce and services. Integration with IP telephony to optimize communications, customer management and sales. Increase the efficiency of your business!

Benefits

  • Unified database. All information about clients and calls in one place.
  • Call integration. Convenient communication management directly from the client card.
  • Sales growth. Handle leads more effectively and improve service.
  • Convenient work. Simplification of daily tasks for your team.

Configuration

  • LP-CRM: IP telephony
  • CRM for products
  • E-commerce CRM
  • CRM for services
  • Convenient management
LP-CRM
№2

Close

Close - CRM for sales teams, optimized for calls and email campaigns. With us, your sales will become more effective, and communication with clients - flawless. Integration with IP telephony for maximum productivity.

Benefits

  • Call Integration. Make and receive calls directly from the system, record conversations and analyze them.
  • Email Series. Automate the sending of effective email sequences to increase conversion.
  • Unified Client Base. Keep all client communication in one place for a better understanding of their needs.
  • Sales Analytics. Get detailed reports on sales team activity and improve performance.

Configuration

  • CRM+IP Telephony
  • Calls and Email Series
  • Close: CRM for Sales
  • Effective Sales
  • Communication Without Limits
Close
№3

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for scaling sales. Build powerful funnels, analyze performance, and optimize team operations. Integration with IP telephony for full communication control. Maximize your business potential.

Benefits

  • Sales growth. Increase revenue by optimizing sales department operations.
  • In-depth analytics. Make informed decisions based on accurate data.
  • Customer management. Build strong customer relationships and improve their experience.
  • Effective communication. Improve customer interaction through integrated communication channels.

Configuration

  • CRM+IP telephony
  • Effective sales
  • Analytics
  • Business growth
  • Salesforce Cloud
Salesforce Sales Cloud
№4

SugarCRM

SugarCRM: Flexible CRM with an open architecture for B2B sales. Integrate with IP telephony for full call control and increased sales efficiency. Optimize team performance, manage leads and deals.

Benefits

  • Open source. Fully adapt to business needs.
  • Integration. Combine with other services easily.
  • B2B-oriented. The ideal solution for complex sales.
  • SugarCRM. A reliable partner for your growth.

Configuration

  • CRM+IP telephony
  • B2B sales
  • Open architecture
  • SugarCRM
  • Flexibility
SugarCRM
№5

Vtiger CRM

Vtiger CRM: A unified platform for Sales, Marketing, and Help Desk. Optimize sales, marketing, and customer support with integrated solutions. Expand your business capabilities with Vtiger CRM and IP telephony.

Benefits

  • Unified platform. Unites Sales, Marketing, and Help Desk for an efficient business.
  • Integrated telephony. Seamless communication with clients directly from the system.
  • Improved sales. Effective lead and deal management for profit growth.
  • Customer support. Quick resolution of inquiries to increase loyalty.

Configuration

  • CRM + IP telephony
  • Vtiger: Sales, Marketing
  • Unified platform
  • Customer assistance
  • Efficient business
Vtiger CRM
№6

amoCRM

amoCRM: CRM with a messenger focus. Engage customers through chat funnels, automate communication with bots, and conduct omnichannel dialogues. Ideal for those who value speed and efficiency in customer communication, integrating with IP telephony.

Benefits

  • Chat funnels. Automate customer communication via messengers, creating smooth sales paths.
  • Omnichannel. Communicate with customers in a single window, no matter where they write.
  • Sales bots. Automate routine questions and data collection, freeing up managers.
  • Customer engagement. Integrate all communication channels for effective dialogue.

Configuration

  • CRM + IP telephony
  • Manage sales
  • Effective communication
  • amoCRM: chat marketing
  • Omnichannel for business
amoCRM
№7

Binotel SmartCRM

Binotel SmartCRM: Your CRM with IP telephony! 360° customer card, deep analytics, task management, and full integration with Binotel PBX. Increase sales and improve service.

Benefits

  • 360° customer card. Complete information about each client in one place for effective interaction.
  • Sales analytics. Deep understanding of team performance and strategy optimization.
  • Tasks and control. Systematize deal work and control task execution.
  • PBX integration. Direct call connection within the system for maximum productivity.

Configuration

  • CRM + IP telephony
  • 360° customer card
  • Sales analytics
  • Task automation
  • PBX integration
Binotel SmartCRM
№8

Capsule CRM

Capsule CRM: your easy assistant for managing contacts, deals, and projects. Integrates perfectly with IP telephony, optimizing business processes and increasing team efficiency.

Benefits

  • One-click calls. Call customers directly from the contact card, saving time.
  • Call recording. Analyze dialogues to improve service and train employees.
  • Telephony integration. Manage calls and contacts in a single interface.
  • Call reports. Evaluate communication effectiveness and manager performance.

Configuration

  • CRM + IP telephony
  • Capsule CRM: ease
  • Contact management
  • Deals and projects
  • User-friendly CRM
Capsule CRM
№9

CPAshka

CPAshka: a CRM system that simplifies dropshipping. Automatically count customers, optimize operations, and increase profits. The ideal solution for your business, integrates with IP telephony.

Benefits

  • Call integration. Combine customer communication and order management in a single interface.
  • Automatic customer accounting. Automatically track all your buyers and their activity.
  • Easy management. Manage all contacts and deals easily and quickly.
  • Reports for growth. Analyze the effectiveness of your dropshipping business to make the right decisions.

Configuration

  • CRM+IP telephony
  • Sales automation
  • Improvement of customer service
  • CPAshka: CRM for dropshipping
  • Dropshipper calculation
CPAshka
№10

Bitrix24

Bitrix24: a powerful CRM and universal workspace for your business. Optimize sales, manage a contact center, implement projects. Integrate IP telephony for seamless communication.

Benefits

  • A unified customer database. All customer interaction data in one place for effective management.
  • Advanced communication. Integration of calls and chats with the workflow for better support.
  • Performance analytics. Evaluation of managers' work and call performance for optimization.
  • Convenient management. Intuitive interface and task automation for maximum productivity.

Configuration

  • CRM+IP telephony
  • All in one
  • Sales
  • Contact center
  • Projects
Bitrix24
№11

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft): powerful CRM and marketing automation for your business. Effectively manage clients, improve sales, and save time. Integrates perfectly with IP telephony for comprehensive communication management.

Benefits

  • Sales growth. Attract more clients and increase revenue through effective contact management.
  • Client management. Organize all client information and interaction history in one place.
  • Marketing automation. Send targeted messages and create personalized, selling campaigns.
  • Productivity increase. Optimize workflows and free up time for strategic business development.

Configuration

  • CRM+telephony
  • Keap
  • Business automation
  • Marketing for small business
  • Sales integration
Keap (ex-Infusionsoft)
№12

Odoo CRM

Odoo CRM: a powerful CRM module within the Odoo ERP ecosystem. Integrate sales, marketing, and customer support for efficient business operations. An ideal complement to CRM with IP telephony, optimizing communication and customer relationship management.

Benefits

  • All-in-one. An integrated tool for managing clients and communications within a unified interface.
  • Single database. All customer and call information is stored centrally and accessible from anywhere.
  • Sales growth. Manage customer interactions more effectively to increase conversion rates.
  • Ease of use. Odoo CRM's intuitive interface optimizes your team's workflow.

Configuration

  • CRM+IP telephony
  • Communication and sales
  • Odoo CRM
  • ERP integration
  • Client management
Odoo CRM
№13

Zoho CRM

Zoho CRM: a cloud-based solution for powerful sales, marketing, and service automation. Optimize team performance, increase efficiency with CRM integrated with IP telephony. Manage clients and deals in one place.

Benefits

  • Unified client database. Store all contact information in one place for better understanding.
  • Borderless communication. Make calls directly from the platform, without wasting time switching.
  • Sales analytics. Track your team's performance and identify new opportunities.
  • Profit growth. Optimize your work to achieve better financial results.

Configuration

  • CRM+IP telephony
  • Zoho: cloud of sales
  • Automation
  • Marketing
  • Service
Zoho CRM
№14

NetHunt CRM

NetHunt CRM: manage leads, funnels, and automations directly from Gmail. An ideal solution for integrating with IP telephony, optimizing sales and communications. Increase your team's efficiency.

Benefits

  • Integration with Gmail. Manage contacts, deals, and communications directly from your inbox.
  • Lead management. Effectively process client requests and nurture them towards sales.
  • Task automation. Free yourself from routine by focusing on business development.
  • Sales analytics. Get valuable data on team performance and improve strategies.

Configuration

  • IP telephony integrated
  • CRM in Gmail
  • Convenient sales funnels
  • Business process automation
  • Effective lead management
NetHunt CRM
№15

Pipedrive

Pipedrive - CRM, що допоможе вашим продажам злетіти! Візуальні пайплайни та фокус на конверсії угод. Інтегруйте з IP-телефонією для повного контролю над процесом продажів.

Benefits

  • Візуальний пайплайн. Керуйте продажами як ніколи раніше, бачачи кожен етап угоди.
  • Інтеграція зв'язку. Телефонія прямо у вашій системі продажів для миттєвої комунікації.
  • Автоматизація завдань. Зменшуйте рутинні дії, фокусуючись на укладанні угод.
  • Аналітика продажів. Отримуйте глибоке розуміння вашого бізнесу для прийняття рішень.

Configuration

  • CRM для продажів
  • IP телефонія інтегрована
  • Візуалізація угод
  • Pipedrive
  • Зростання конверсії
Pipedrive
№16

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - your all-in-one CRM with integrated IP telephony, email marketing, and an AI assistant. Optimize sales, improve customer communication, and automate routine tasks. The perfect solution for an efficient business.

Benefits

  • Perfect Communication. Combines calls, email, and customer communication in one place.
  • Intelligent Insights. The AI assistant provides valuable insights to improve sales.
  • All-in-One Solution. Manage customer interactions, calls, and emails without switching between applications.
  • Professional Connection. Make and receive calls directly from the system, record conversations.

Configuration

  • CRM+Telephony
  • AI Assistant
  • Email Integration
  • Freshsales CRM
  • Comprehensive Solution
Freshworks CRM (Freshsales)
№17

Less Annoying CRM

Less Annoying CRM: Super simple CRM for small businesses. Forget complexity, focus on sales! Integration with IP telephony for maximum efficiency. The ideal solution for a growing company.

Benefits

  • Simple calls. Easily call customers directly from the system.
  • Business automation. Optimize your team's work and save time.
  • All in one. Your contacts and calls in one convenient place.
  • Reporting. Analyze communications to improve service.

Configuration

  • CRM+IP telephony
  • Simple for small business
  • Without unnecessary complications
  • Less Annoying CRM
  • Maximum efficiency
Less Annoying CRM
№18

OneBox OS

OneBox OS is a universal CRM/ERP platform that integrates processes, IP telephony, inventory, and document management into a single solution. Optimize business processes, improve customer communication, and increase work efficiency through a comprehensive approach. Everything your business needs for success - in one place!

Benefits

  • All-in-one. A unified system for communication, sales, and accounting.
  • Integration. Effective business management without gaps.
  • Contact Management. Systematize your customer base for better service.
  • Sales Analytics. Make data-driven decisions for growth.

Configuration

  • CRM + IP telephony
  • Unified software
  • Processes, inventory, documents
  • OneBox OS CRM/ERP
  • Business automation
OneBox OS
№19

KeyCRM

KeyCRM - Ukrainian CRM for efficient business. Manage orders from all channels, optimize communications, control inventory, and get in-depth analytics. Ideal for companies that value comprehensive solutions and integration with IP telephony.

Benefits

  • Universal management. Combines all your communications and orders into a single interface, simplifying your work.
  • Unified client base. Stores the entire history of client interactions in one place for effective service.
  • Cost-effective calls. Reduces telephone call expenses and improves connection quality.
  • Channel integration. Gathers leads and orders from various sources without losing anything.

Configuration

  • CRM+IP telephony
  • Unified platform
  • Convenient management
  • Business analytics
  • Effective sales
KeyCRM
Which to choose?

CRM systems comparison

# Software Business type Tools Trial version Price range
1LP-CRMProduct business, e-commerce, servicesCustomer management, sales, communicationsFree version up to 50 orders per monthfrom $9/month
2CloseSales teams, small business, medium businessCalls, Email, IP Telephony14 Day Trialfrom $49/month per user
3Salesforce Sales CloudBusiness, sales, teamsSales funnels, analytics, IP telephony30-day trialfrom $25/month per user
4SugarCRMB2B companies, sales departments, technical supportFlexibility, openness, integrationFree trialfrom $49/mo per user
5Vtiger CRMSmall and medium businessesSales, marketing, support15-day trialfrom $15/month per user
6amoCRMSMB, services, online businessChat funnels, bots, omnichannel14-day trialfrom $15/month per user
7Binotel SmartCRMSmall, medium business360° customer card, analytics, task management-from 399 UAH/month per employee
8Capsule CRMSmall businesses, sales teams, service companiesContact, deal, project managementFree planfrom $18/mo per user
9CPAshkadropshipping businesses, online storesAutomation, optimization, profitFree for the first 100 leadsfrom 5 $/month
10Bitrix24SMB, large business, startupsCRM, sales, projectsFree planfrom $61/mo (5 users)
11Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, integrationsTest (free)from $159/mo
12Odoo CRMSmall, medium businessesSales, marketing, supportOne App Free (CRM free)from €24.90/month per user
13Zoho CRMBusinesses, teams, departmentsAutomation, integration, managementFree plan (up to 3 users)from $20/month per user
14NetHunt CRMSmall, medium businessLead management, funnels, automation14 days trialfrom $24/mo per user
15PipedriveМалий, середній бізнес, продажіВізуальні пайплайни, фокус на конверсії, IP-телефоніяТест 14 дніввід $14.90/міс за користувача
16Freshworks CRM (Freshsales)Small, Medium Businesstelephony, email marketing, AI assistantFree Planfrom $9/mo per user
17Less Annoying CRMSmall business, growing companiesSimplicity, sales, telephony30-day trial$19/month per user
18OneBox OSSmall, medium businessCRM, ERP, telephonySome applications are freefrom $1.99/mo (per 1000 records)
19KeyCRMSmall, medium businessOrder management, communications, analytics14-day trialfrom $19/month
Answers to questions

Answers to questions

? How will telephony integration improve work?
The system combines calls with the client database, automating recording and analysis.
? Is it possible to track calls?
Yes, every interaction is recorded, allowing for service quality analysis.
? What are the benefits for sales?
The speed of handling requests increases, and communication with clients improves.
? Does it make operators' work easier?
Access to communication history is simplified, and data entry is automated.
? What are the main advantages of the system?
Increased efficiency, improved customer service, and process automation.