Select a CRM for your processes

TOP 14 CRMs for Small Business

Best systems for your business development.

Best

Select a CRM for your processes

№1

LP-CRM

LP-CRM: an effective solution for your business growth! Our CRM system optimizes operations in retail, e-commerce, and service industries. Forget chaos, manage clients, sales, and orders with ease. LP-CRM is your reliable partner in achieving success.

Strengths

  • Sales growth. Manage orders and clients effectively, increase conversion.
  • Simple interface. Intuitive interface for all employees.
  • Customer base. Keep all customer information in one place.
  • Analytics. Get valuable reports for decision-making.

Features

  • Convenient CRM for small business
  • Organize your retail business
  • E-commerce without hassle
  • LP-CRM: your key to success
  • Manage services easily
LP-CRM
№2

Creatio (Sales)

A low-code CRM platform that simplifies sales and automates business processes. The ideal solution for small businesses looking to optimize customer interactions and increase efficiency.

Strengths

  • Space for growth. Scale your business without changing tools.
  • Fast implementation. Go live in hours, not weeks.
  • Intuitive interface. Intuitive design for all employees.
  • Flexible settings. Adapt to your unique processes without coding.

Features

  • CRM for small business
  • Process automation
  • Low-code CRM
  • Creatio Sales
  • CRM platform
Creatio (Sales)
№3

Vtiger CRM

Vtiger CRM: A powerful unified platform for small businesses. Manage sales, marketing, and customer support in one place. Increase efficiency and grow with Vtiger!

Strengths

  • Customer Management. Effectively manage customer interactions, from initial contact to deal closure.
  • Sales Growth. Apply proven methods to increase profits.
  • Marketing Campaigns. Plan and execute effective marketing activities to attract new customers.
  • Customer Support. Provide excellent service and resolve customer inquiries quickly and efficiently.

Features

  • CRM for small business
  • Sales, Marketing, Help Desk
  • Vtiger CRM
  • Unified Platform
  • Full Functionality
Vtiger CRM
№4

Binotel SmartCRM

Binotel SmartCRM: all about the client in one window! 360° card, sales analytics, task management, and telephony integration. The ideal solution for small businesses aiming to optimize customer interaction and increase efficiency. benefit1- 360° client card

Strengths

  • 360° картка клієнта. Complete interaction history in one place for better service. benefit_desc2 - Understand the effectiveness of your deals and optimize your work. benefit_desc3 - Keep all important team tasks under control and increase productivity. benefit_desc4 - Link calls with client profiles for a holistic experience. characteristic1 - CRM for small business
  • Sales Analytics. Розуміння ефективності ваших угод та оптимізація роботи.
  • Task Management. Тримайте під контролем всі важливі справи команди та підвищуйте продуктивність.
  • PBX Integration. Зв'язок дзвінків із профілями клієнтів для цілісного досвіду.

Features

  • CRM для малого бізнесу
  • Binotel SmartCRM
  • 360° client
  • Business analytics
  • PBX Integration
Binotel SmartCRM
№5

Copper

Copper: A CRM that integrates with Gmail for small businesses. Organize contacts, deals, and communication directly from your Google Workspace inbox. Maximize sales efficiency and teamwork.

Strengths

  • Gmail integration. Manage customer interactions directly from your inbox.
  • Easy management. Organize customer and deal data in one place.
  • Simple automation. Set up repetitive tasks and save time.
  • Google accessibility. Use a familiar interface and cloud capabilities.

Features

  • CRM for small business
  • Copper: CRM for Google
  • Deep Gmail integration
  • Simplicity and efficiency
  • Sales automation
Copper
№6

Nutshell

Nutshell: Simple CRM and email marketing for B2B teams. Organize contacts, track deals, and automate communication. The ideal solution for growing your business.

Strengths

  • Ease of use. Easy to integrate, quick to learn.
  • Effective marketing. Increase sales through personalized email campaigns.
  • Data centralization. All customer information in one place.
  • Sales growth. Increase your chances of success in every deal.

Features

  • Simple CRM
  • B2B email marketing
  • For small teams
  • Grow your business
  • Nutshell: Your ideal CRM
Nutshell
№7

HubSpot CRM

HubSpot CRM: a free CRM core with marketing, sales, and support in a single platform. An ideal solution for small businesses that will help optimize all processes and increase efficiency.

Strengths

  • A single platform. All marketing, sales, and support tools in one place.
  • Free access. Start business growth without initial investment.
  • Effective sales. Manage customer relationships and increase profits.
  • Automation. Free up employees' time from routine tasks.

Features

  • CRM for small business
  • HubSpot: free CRM core
  • Marketing, sales, support
  • A single platform for business
  • Free CRM core
HubSpot CRM
№8

Streak CRM

Streak CRM: a powerful CRM built right into your Gmail! Manage sales, projects, and clients by creating custom pipelines. Ideal for small businesses that value efficiency and simplicity. Organize your work without leaving your inbox!

Strengths

  • Inside Gmail. Manage contacts and deals directly in your inbox, saving you time switching between applications.
  • Custom pipelines. Customize workflows to your specific needs, visualizing each deal's stages.
  • Ease of use. An intuitive interface that makes it easy to master all features.
  • Free tier. Start managing your customer interactions without upfront costs.

Features

  • CRM for small businesses
  • Streak: CRM in Gmail
  • Custom pipelines
  • Ease of integration
  • Sales and support
Streak CRM
№9

SuiteCRM

SuiteCRM: a powerful open-source CRM for small businesses! Easily customize it to your needs, automate sales, marketing, and customer service. Free, flexible, scalable.

Strengths

  • Flexibility. Adapt to your unique business needs.
  • Open source. Full control over the system and no hidden fees.
  • Cost savings. Free license and minimal support costs.
  • Scalability. Grow with your business, the system will adapt.

Features

  • CRM for small businesses
  • SuiteCRM: open-source
  • Flexible customization
  • Wide capabilities
  • Effective management
SuiteCRM
№10

SugarCRM

SugarCRM: a flexible CRM with an open architecture for B2B sales. Scale your small business with powerful customization and integration tools, optimize sales, and build strong customer relationships.

Strengths

  • Flexibility. Adapt the system to the unique needs of your B2B business.
  • Open source. Complete freedom of customization and integration.
  • Scalability. Grow with your business, the system will adapt.
  • B2B focus. Specialized tools for effective sales to companies.

Features

  • CRM for small business
  • SugarCRM: B2B sales
  • Open architecture
  • Flexible solution
  • Sales management
SugarCRM
№11

Pipedrive

Pipedrive: CRM for small businesses focused on sales growth. Visual pipelines help the team effectively manage deals, concentrating on conversion and achieving results. Simple, intuitive, effective.

Strengths

  • Visual pipeline. Manage deals visually, track every stage with an attractive visual interface.
  • Conversion growth. Systematically optimize the sales process, increasing the chances of closing every deal.
  • Ease of use. Intuitive design that allows you to quickly learn the system and focus on sales.
  • Sales optimization. Effectively manage customer interactions and increase the productivity of the sales team.

Features

  • CRM for small business growth
  • Sales optimization
  • Visual pipelines
  • Conversion increase
  • Pipedrive - your partner
Pipedrive
№12

SalesDrive

SalesDrive - A CRM to help your online store work more efficiently! Integrate with marketplaces, delivery services, and payment systems. Optimize inventory and order management. Increase sales and customer satisfaction with SalesDrive!

Strengths

  • A single control center. All customer, order, and transaction data in one place for effective management.
  • Integration with marketplaces. Easily connect your stores and synchronize information to expand sales.
  • Flexible settings. Adapt the system to the unique needs of your business and automate routines.
  • Convenient warehouse management. Monitor product balances, optimize inventory, and avoid stockouts of popular items.

Features

  • CRM for small business
  • Sales automation
  • Marketplace integration
  • Convenient management
  • Efficiency for online stores
SalesDrive
№13

Capsule CRM

Capsule CRM: your easy assistant for managing contacts, deals, and projects. Ideal for small businesses that value simplicity and efficiency. Organize your work and grow with Capsule!

Strengths

  • Ease of management. Simple management of contacts, deals, and projects for your business.
  • Simplicity of use. Intuitive interface that does not require long training.
  • Data organization. Keep all important information about clients and projects in one place.
  • Increased efficiency. Optimize workflows and achieve better results.

Features

  • Easy CRM
  • For small business
  • Contact management
  • Deal tracking
  • Project management
Capsule CRM
№14

amoCRM

amoCRM: CRM with a focus on messengers. Create effective chat funnels, automate communication with bots, and conduct omnichannel dialogues. Ideal for small businesses that value quick and convenient customer communication.

Strengths

  • Convenient chats. Communicate with clients directly from a single window.
  • Flexible funnels. Visualize and optimize the customer journey.
  • Smart bots. Automate routine responses and collect leads.
  • Omnichannel. Unify all communication channels in one place.

Features

  • CRM for small business
  • amoCRM: chat funnels
  • Easy purchases
  • Quick connection
  • Customer loyalty
amoCRM
Analysis

CRM review and comparison

# Software Main direction Main capabilities Test invitation Price range
1LP-CRMRetail, eCommerce, servicesCustomer, sales, order managementFree version up to 50 orders per monthfrom $9/month
2Creatio (Sales)Small business, sales optimizationLow-code platform, sales automation, process optimizationFree trial accessprice on request
3Vtiger CRMsmall business, growing companies, startupsSales, Marketing, Support15 Day Trialfrom $15/mo per user
4Binotel SmartCRMsmall business, optimization, efficiency360° card, analytics, telephony-from 399 UAH/month per employee
5CopperSmall business, sales, GmailContact organization, deal management, Gmail communication14-day trialstarting at $29/mo per user
6NutshellB2B teams, small businesses, startupsCRM, email marketing, automation14-day trialstarting at $16/month per user
7HubSpot CRMSmall business, startups, freelancersMarketing, sales, supportFree planfrom $20/mo per user
8Streak CRMSmall businesses, freelancersSales, projects, clientsFree planfrom $59/mo per user
9SuiteCRMSmall business, startupsCustomization, automation, scalabilityOpen source software (free)from $0/mo (self-hosted)
10SugarCRMB2B sales, small businessFlexibility, customization, integrationFree trialfrom $49/mo per user
11PipedriveSmall business, sales growthVisual pipelines, sales efficiency, business growth14-day trialfrom $14.90/month per user
12SalesDriveOnline stores, e-commerceIntegrations, management, sales14-day trialfrom 349 UAH/month
13Capsule CRMSmall business, startups, freelancersContact management, deals, projectsFree planfrom $18/mo per user
14amoCRMSmall business, sales, serviceMessengers, chat funnels, bots14-day trialfrom $15/mo per user
Common questions

Common questions

? Why is a customer accounting program needed?
It helps manage customer interactions, optimize sales, and improve service.
? What functions are important for a small company?
Important: contact management, task automation, sales reports.
? How to choose a customer management system?
Define needs, budget, read reviews, and try free versions.
? Are there free versions of such systems?
Yes, many solutions have limited free plans to get started.
? What programs are most popular for small teams?
Popular: Zoho, HubSpot, Bitrix24, Freshsales, Amo.ru.