Test and choose a CRM

TOP 19 CRM for B2C: Choose the Best

Best CRM Systems for Your Business: Choose from the Top 19

TOP

Test and choose a CRM

№1

LP-CRM

LP-CRM: a powerful CRM for product businesses, e-commerce, and services. Optimize B2C sales, manage clients, and automate processes. Easy implementation, user-friendly interface, focus on your business growth. The ideal solution for effective customer relationship management.

Key advantages

  • Sales optimization. Increase conversion and average order value through a personalized approach to clients.
  • Customer base. Build strong relationships with your customers by understanding their needs.
  • Effective marketing. Improve the effectiveness of advertising campaigns by segmenting your audience.
  • Business analytics. Gain deep insights into sales for strategic decision-making.

Functionality

  • B2C CRM
  • User-friendly LP-CRM
  • E-commerce CRM
  • CRM for products
  • CRM for services
LP-CRM
№2

Nutshell

Nutshell: your simple CRM and email marketing for B2B. Optimize communications, manage contacts, and build strong customer relationships. Ideal for B2C, as it's an effective approach for any business.

Key advantages

  • Simple sales. Manage clients and deals easily.
  • Effective marketing. Engage new customers with email campaigns.
  • Team growth. Simplify collaboration on deals.
  • Data analytics. Make decisions based on current information.

Functionality

  • CRM for B2C
  • Simple CRM
  • Email marketing B2B
  • Nutshell CRM
  • Customer management
Nutshell
№3

NetHunt CRM

NetHunt CRM: manage leads, build sales funnels, and automate processes directly from Gmail. The ideal solution for B2C businesses that turns your inbox into a powerful customer management hub.

Key advantages

  • Customer management. Keep all customer information in one place, directly from your Gmail.
  • Sales management. Track every stage of a deal, from the first contact to closing.
  • Routine automation. Set up automated actions to save time and reduce errors.
  • Reporting and analytics. Analyze sales performance and make informed decisions for business growth.

Functionality

  • CRM for B2C
  • Convenient CRM in Gmail
  • Manage leads from your inbox
  • Advance through funnels
  • Automate with Gmail
NetHunt CRM
№4

Bitrix24

Bitrix24: a powerful all-in-one CRM and workspace for B2C. Optimize sales, manage clients, and improve communication. A single solution for your business.

Key advantages

  • Sales growth. Discover new opportunities and build trusting relationships with clients.
  • Unified space. Manage all sales, communication, and project processes in one system.
  • Analytics. Get accurate data on work performance to make informed decisions.
  • Customer service. Provide flawless support to every client, increasing loyalty.

Functionality

  • CRM for B2C
  • Sales
  • Contact center
  • Projects
  • All in one
Bitrix24
№5

Close

Close - CRM for B2C sales, optimizing the work of sales teams. Focuses on calls and email series, helping to build strong customer relationships and increase sales.

Key advantages

  • Target contact. Effective customer acquisition through personalized email campaigns and calls.
  • Increase sales. Optimization of work with each client for conversion growth.
  • Communication automation. Saving managers' time thanks to automated email series.
  • Service improvement. Ensuring quality customer support and quick response to inquiries.

Functionality

  • CRM B2C
  • Close CRM
  • Calls and email
  • Automation
  • Sales growth
Close
№6

monday sales CRM

monday sales CRM: a flexible CRM based on monday.com, designed for B2C sales teams. Optimize customer interaction, automate processes, and increase sales. An ideal solution for effective customer relationship management.

Key advantages

  • Flexibility of settings. Adapt the tool to the unique needs of your sales team.
  • Centralized data. All customer and deal information in one place.
  • Sales visualization. Visually track progress and forecast results.
  • Effective communication. Improve customer interaction and internal team collaboration.

Functionality

  • CRM for B2C
  • Monday Sales CRM
  • Flexible CRM
  • For sales teams
  • monday.com
monday sales CRM
№7

Apptivo

Apptivo: comprehensive business applications for SMBs with a powerful CRM core. Optimize sales, manage customers and business processes. Ideal for B2C companies striving for growth and efficiency.

Key advantages

  • A single management center. Keep all customer information and interactions in one place.
  • Personalized approach. Create personalized offers and communication with each client.
  • Increased loyalty. Build strong relationships that lead to repeat sales.
  • Sales analytics. Track marketing effectiveness and improve strategies.

Functionality

  • B2C CRM
  • Apptivo: business applications
  • SMB solutions
  • CRM core
  • versatile suite
Apptivo
№8

Less Annoying CRM

Less Annoying CRM: an incredibly simple tool for small businesses. Manage clients, deals, and tasks without unnecessary complexity. Ideal for B2C companies that value efficiency and ease of use. Make your business more organized with Less Annoying CRM!

Key advantages

  • Ease of use. Intuitive interface, master it in minutes.
  • Time saving. Fewer settings, more focus on customers.
  • Affordability. Price that matches a small business budget.
  • Customer base. Effective management of your buyers' data.

Functionality

  • Simplicity
  • B2C CRM
  • No complexity
  • Small business
  • Efficient B2C CRM
Less Annoying CRM
№9

Odoo CRM

Odoo CRM: a powerful CRM module in the Odoo ecosystem. Integrate sales, marketing, and customer service for B2C success. Effectively manage leads, deals, and customer base. Optimize every stage of interaction with your buyers.

Key advantages

  • A single space. All customer data and interactions in one place for a holistic view.
  • Sales growth. Effectively manage leads and close more deals.
  • Service improvement. Provide exceptional service by understanding each customer.
  • Odoo scalability. Integrate with other business processes for seamless operation.

Functionality

  • CRM for B2C
  • Odoo CRM: a versatile module
  • B2C customer management
  • Odoo: integration with ERP
  • B2C CRM: your business intelligence
Odoo CRM
№10

Pipedrive

Pipedrive: CRM, built for B2C businesses. Visual pipelines and a focus on deal conversion will help your team sell more effectively. Easy to use, perfect for growth.

Key advantages

  • Deal conversion. Visualize the sales process for effective closing
  • Contact management. Keep all customer information in one place
  • Sales analytics. Get valuable insights to improve your strategy
  • Task automation. Reduce routine work and focus on customers.

Functionality

  • CRM for B2C
  • Sales increase
  • Sales visualization
  • Pipedrive CRM
  • Deal conversion
Pipedrive
№11

Streak CRM

Streak CRM: a powerful CRM right in your Gmail. Organize B2C sales, manage clients and deals with custom pipelines. Simplify workflows and increase efficiency without leaving your inbox.

Key advantages

  • Unified platform. Manage customer relationships simply from Gmail.
  • Flexible processes. Customize pipelines for your unique business.
  • Easy access. Work with data anywhere you have Gmail.
  • Effective communication. Control all requests and customer interactions.

Functionality

  • CRM for B2C
  • Streak: CRM in Gmail
  • Custom pipelines
  • Customer management
  • Simple interface
Streak CRM
№12

SugarCRM

SugarCRM: a flexible CRM with an open architecture, ideal for B2B sales. Automate processes, optimize team performance, and reach new heights of efficiency. Expandable capabilities for any business.

Key advantages

  • Flexible adaptation. Customize the system to the unique needs of your business.
  • Open architecture. Seamless integration with other services to expand capabilities.
  • Scalability. The solution grows with your business, supporting any data volume.
  • Individual approach. Build strong customer relationships through personalized service.

Functionality

  • CRM for B2C
  • SugarCRM
  • Flexible
  • Open architecture
  • B2B sales
SugarCRM
№13

OneBox OS

OneBox OS: Your CRM/ERP platform for B2C. Optimize sales, inventory management, document flow, and telephony in a single solution. Effectively interact with clients, automate processes, and increase loyalty.

Key advantages

  • Single space. All client data and operations in one place for efficient work.
  • Processes under control. Streamline from sales to support, eliminate glitches.
  • Loyalty growth. Personalize communication, build lasting relationships.
  • Data completeness. Maximum information about each client for successful deals.

Functionality

  • CRM for B2C
  • OneBox: CRM/ERP
  • B2C sales automation
  • All in one solution
  • Simplifies working with clients
OneBox OS
№14

Zoho CRM

Zoho CRM: a cloud solution for B2C businesses. Automate sales, marketing, and service to build strong customer relationships. Optimize team performance and increase customer satisfaction. Start selling more effectively today!

Key advantages

  • Increased sales. Expand your customer base and increase conversion with personalized offers.
  • Growing loyalty. Build strong customer relationships by providing excellent service.
  • Effective marketing. Create targeted campaigns and analyze their effectiveness for better reach.
  • Automation of routine. Optimize workflows so the team can focus on achieving goals.

Functionality

  • B2C CRM
  • Sales automation
  • Marketing
  • Service
  • Zoho CRM
Zoho CRM
№15

Insightly

Insightly: CRM + Project Management for SMBs. Streamline sales, track project progress, and integrate with other tools. Ideal for B2C businesses aiming for efficiency and growth.

Key advantages

  • Customer Focus. Build strong relationships and boost loyalty with a personalized approach.
  • Deep Insights. Understand customer behavior for more effective sales.
  • Seamless Integrations. Connect with your favorite tools for a smooth workflow.
  • Project Management. Manage sales and service processes as projects.

Functionality

  • CRM for B2C
  • Manage B2C Customers
  • Insightly SMB
  • Projects & Integrations
  • Small Business CRM
Insightly
№16

KeepinCRM

KeepinCRM: a simple CRM for small and medium businesses. Manage clients, tasks, deals, inventory, and finances in one place. Ideal for B2C sales!

Key advantages

  • Client Management. Keep all customer information in one place, improving service.
  • Task Control. Organize team work so as not to lose anything.
  • Sales Under Control. Effectively manage deals from first contact to closing.
  • Finance and Inventory. Easy tracking of cash flows and inventory.

Functionality

  • CRM for B2C
  • Clients, tasks, deals
  • Inventory and finance
  • KeepinCRM
  • Simple CRM for SMEs
KeepinCRM
№17

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform that combines powerful CRM capabilities with deep process automation. Ideal for B2C businesses looking to optimize sales, marketing, and service, providing a personalized experience for every customer.

Key advantages

  • Customer experience. Increase customer loyalty through personalized interactions and prompt support.
  • Seamless sales. Manage all stages of customer interaction, from the first contact to the deal.
  • Advanced analytics. Gain deep insights into buyer behavior to optimize strategies.
  • Platform flexibility. Adapt the system to your business's unique needs thanks to the low-code approach.

Functionality

  • B2C CRM
  • Processes
  • Automation
  • Creatio
  • Low-code
Creatio (Sales)
№18

Binotel SmartCRM

Binotel SmartCRM: CRM solution for B2C business. 360° customer card, deep analytics, task management, and seamless integration with Binotel PBX. Optimize sales and improve service!

Key advantages

  • 360° customer card. Complete view of the interaction history with each client for personalized service.
  • Advanced analytics. Deep understanding of customer behavior for marketing and sales optimization.
  • Task management. Effective planning and execution of team workflows to increase productivity.
  • PBX integration. Seamless combination of telephony and customer interaction management system for holistic service.

Functionality

  • CRM B2C
  • 360° Customer Card
  • Analytics
  • Tasks
  • PBX integration
Binotel SmartCRM
№19

Agile CRM

Agile CRM: A unified platform for B2C sales, marketing, and service. Manage customers, optimize campaigns, and increase satisfaction, all in one intuitive interface.

Key advantages

  • Unified interface. Manage all customer interactions in one place.
  • Sales growth. Increase team efficiency with centralized data.
  • Improved service. Provide quality support and build loyalty.
  • Effective marketing. Personalize campaigns for better results.

Functionality

  • CRM B2C
  • All in one
  • Sales+marketing+service
  • Agile CRM
  • Customer experience
Agile CRM
Comparison table

CRM comparison

# CRM system Business type Features Free Cost of services
1LP-CRMProduct business, eCommerce, servicesSales management, clients, automationFree version up to 50 orders per monthfrom 9 $/month
2NutshellB2B, B2C, servicesCRM, email marketing, contact management14-day trialfrom $16/mo per user
3NetHunt CRMB2C, small business, startupsLead management, sales funnels, automation14-day trialfrom $24/month per user
4Bitrix24B2C, small and medium business, salesCRM, communication, managementFree planfrom $61/mo (5 users)
5CloseB2C sales, small and medium-sized businesses, sales teamsCalls, email series, customer relationships14-day trialfrom $49/month per user
6monday sales CRMB2C teams, small and medium businessesFlexibility, automation, B2CFree plan (up to 2 users)from $12/mo per user (min. 3 seats)
7ApptivoSMB, B2C, growthCRM, sales, processesFree trialfrom $15/month per user (annual payment) or $20/month monthly
8Less Annoying CRMSmall business, B2C, organizationCustomer, deal, task management30-day trial$19/mo per user
9Odoo CRMBusinesses, B2B, B2CLead management, deals, customersOne App Free (CRM for free)from €24.90/month per user
10PipedriveSmall, medium businessVisual pipelines, deal conversion, ease of use14-day trialfrom $14.90/month per user
11Streak CRMB2C sales, small business, freelancersSales management, clients, dealsFree planfrom $59/mo per user
12SugarCRMB2B sales, business processesFlexible, open, extensibleFree trialfrom $49/month per user
13OneBox OSeCommerce, retail, servicesCRM, ERP, B2CPart of the applications is freefrom $1.99/mo (per 1000 records)
14Zoho CRMSmall, medium businessAutomation, management, relationshipsFree plan (up to 3 users)from $20/month per user
15InsightlySMB, B2C, GrowthCRM, Projects, Integrations14-Day Trialfrom $29/mo per user
16KeepinCRMSmall business, medium business, B2CClient management, tasks, deals7-day trialfrom 290 UAH/user/month
17Creatio (Sales)B2C businesses, sales, marketingCRM, automation, B2CFree trialprice on request
18Binotel SmartCRMB2C business, sales, service360° customer card, analytics, task management-from 399 UAH/month per employee
19Agile CRMB2C companies, small business, medium businessCustomers, campaigns, serviceFree plan (up to 10 users)from $8.99/mo per user
Common questions

Common questions

? What is the best system for working with clients?
TOP 19 systems will help manage your customer base, improve service, and increase sales.
? How to improve customer interaction?
Use specialized software to automate communications, personalize offers, and track interaction history.
? Is software needed for sales to individuals?
Yes, it optimizes work with each customer, simplifies request processing, and increases loyalty.
? What functions are important for companies?
Remember contact management, analytics, marketing automation, and customer support.
? How to choose the ideal tool?
Check out our list of 19 best solutions that will suit your business.