Find the ideal system for customer accounting

Top 18 CRMs for Customer Management

Effective Customer Relationship Management: Choose the Best Solutions

Best

Find the ideal system for customer accounting

№1

LP-CRM

A powerful CRM system optimized for product business, e-commerce, and services. Effectively manage clients, orders, and sales. Grow with us!

Service advantages

  • Sales growth. Increases efficiency in working with each client.
  • Data organization. All client data in one place for easy access.
  • Convenient management. Intuitive interface for quick mastery.
  • Business expansion. Scale your business by optimizing customer interaction.

Characteristics

  • CRM for business
  • Sales automation
  • Customer management
  • LP-CRM: products, e-com
  • Sales growth
LP-CRM
№2

Close

Close - The CRM for sales teams that values time. Maximum focus on calls and email sequences, minimum fuss. Automate your work, focus on deals. Quick implementation, clear functionality for effective client management.

Service advantages

  • Sales growth. Close helps close more deals by focusing on calls and email campaigns.
  • Productivity increase. Optimize the work of your sales team by managing all communications in one place.
  • Communication improvement. Communicate effectively with clients through calls and personalized email sequences.
  • Sales analytics. Measure your team's performance and improve sales strategies with detailed reports.

Characteristics

  • CRM for clients
  • Close: CRM for sales
  • Focus on calls
  • Email sequences for sales
  • Sales growth
Close
№3

KeyCRM

KeyCRM - Ukrainian CRM for business. Manage orders from all channels, optimize communications, control inventory, and analyze sales. A comprehensive solution for your company's growth.

Service advantages

  • Sales Growth. Increase revenue through effective order and customer management.
  • Unified Space. Consolidate sales channels and communications on one platform.
  • Inventory Control. Optimize inventory and avoid product shortages.
  • Business Analytics. Make informed decisions based on up-to-date data.

Characteristics

  • KeyCRM: convenient CRM for business
  • Sales and accounting automation
  • Unified customer and order database
  • Analytics for business growth
  • Ukrainian CRM that grows with you
KeyCRM
№4

Zoho CRM

Zoho CRM: a cloud-based CRM for comprehensive sales, marketing, and customer service management. Automate processes, boost team efficiency, and build strong customer relationships.

Service advantages

  • Sales growth. Increase profits by effectively managing customer interactions.
  • Data centralization. All customer data in one place for better understanding.
  • Routine automation. Reduce time on repetitive tasks, focusing on strategy.
  • Customer trust. Build strong relationships through a personalized approach.

Characteristics

  • CRM for customers
  • Automate sales
  • Marketing and service
  • Zoho CRM cloud
  • Improve business
Zoho CRM
№5

Binotel SmartCRM

Binotel SmartCRM is a powerful CRM system for comprehensive customer management. Get a 360° view of each client, analyze data for effective decisions, manage tasks, and integrate with PBX. Optimize sales and service with Binotel!

Service advantages

  • 360° client card. A complete overview of all information about each buyer in one place for effective interaction.
  • Sales analytics. Make data-driven decisions, track dynamics, and optimize strategies.
  • Task management. Organize team work, assign responsibilities, and monitor task completion.
  • PBX integration. Automatically log calls and communications, improving the client interaction history.

Characteristics

  • 360° client card
  • CRM analytics
  • Tasks and projects
  • PBX integration
  • Binotel SmartCRM
Binotel SmartCRM
№6

monday sales CRM

monday sales CRM: a flexible CRM based on monday.com, designed for effective sales management. Optimize team work, control deals and increase performance. Ideal for companies striving for growth.

Service advantages

  • Flexibility. Customize business processes to your own needs.
  • Data centralization. All customer information in one place.
  • Sales visualization. Clearly track deal progress.
  • Routine automation. Free up team time for customer interaction.

Characteristics

  • CRM for clients
  • Monday Sales CRM
  • Flexible solution
  • Sales and teams
  • monday.com
monday sales CRM
№7

Odoo CRM

Odoo CRM: a powerful CRM module within the integrated Odoo ERP system. Effective customer relationship management, sales and marketing automation, improved customer experience. All in one system for your business.

Service advantages

  • Integration with ERP. Full business management cycle in one place.
  • Sales Analytics. Get detailed reports to improve strategies.
  • Data Centralization. All customer information gathered in one access.
  • Task Automation. Reduced routine work, more focus on results.

Characteristics

  • CRM for clients
  • Odoo CRM: ERP ecosystem
  • Sales Management
  • Business Process Automation
  • Unified platform for business
Odoo CRM
№8

Creatio (Sales)

Creatio (Sales) - a powerful low-code CRM platform with process automation. Effectively manage customer relationships, optimize sales, and increase your business efficiency through intuitive tools and flexible settings.

Service advantages

  • Data centralization. All contact and interaction information in one place for effective management.
  • Data security. Reliable protection of your business information from unauthorized access.
  • Intuitive interface. Easy to learn and use, accelerating team adoption.
  • Scalability. A solution that grows with your business, supporting its development.

Characteristics

  • CRM for business
  • Customer service
  • Sales automation
  • Low-code platform
  • Creatio Sales
Creatio (Sales)
№9

SuiteCRM

SuiteCRM: a powerful open-source CRM for customer management. Wide customization capabilities for any business needs. Grow with a flexible and free solution!

Service advantages

  • Flexibility. Fully adapt to business needs.
  • Open source. Free to use and full control.
  • Customization. Configure features for your unique processes.
  • Scalability. Grow with the platform without changing it.

Characteristics

  • CRM for business
  • Customer management
  • SuiteCRM
  • Open-source CRM
  • CRM customization
SuiteCRM
№10

NetHunt CRM

NetHunt CRM: manage leads, pipelines, and automation right from Gmail! Optimize sales and customer communication without leaving your inbox. The ideal solution for businesses that value efficiency.

Service advantages

  • CRM in Gmail. Manage clients and deals directly from your inbox, integrating with Gmail.
  • Automation. Save time with automation of routine tasks and communications.
  • Lead Management. Effectively track potential clients at all stages of a deal.
  • Visual Pipelines. Visually see deal progress and optimize sales funnels.

Characteristics

  • CRM for clients
  • NetHunt CRM
  • Gmail CRM
  • Leads and pipelines
  • Automations from email
NetHunt CRM
№11

OneBox OS

OneBox OS is a comprehensive CRM/ERP platform that integrates process management, telephony, inventory, and document management into a single solution. Optimize customer interactions, increase business efficiency, and control all aspects of your operations with OneBox OS.

Service advantages

  • Unified space. Manage business processes, telephony, inventory, and documents in one place.
  • Seamless processes. Optimize workflows and eliminate bottlenecks.
  • Sales growth. Effectively manage every stage of customer interaction.
  • Business scaling. A tool that grows with your company.

Characteristics

  • CRM: customer data
  • Relationship management
  • Sales improvement
  • Simple interface
  • Process automation
OneBox OS
№12

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM for sales optimization. Deep integration with all 365 applications and the intelligent assistant Copilot will help you effectively manage customers, automate tasks, and make better decisions. Grow your business with Dynamics 365 Sales!

Service advantages

  • Deep 365 integration. Seamless interaction with other Microsoft products for a unified business process.
  • AI assistant Copilot. Smart suggestions and automation of routine tasks to increase efficiency.
  • Unified platform. Manage all aspects of customer interaction in one place.
  • Full control. Get up-to-date data and analytics for making informed decisions.

Characteristics

  • CRM for business
  • Powerful CRM from Microsoft
  • Integration with 365
  • AI assistant Copilot
  • Sales growth
Microsoft Dynamics 365 Sales
№13

Vtiger CRM

Vtiger CRM: A Unified Platform for Sales, Marketing, and Help Desk. Effectively manage customer relationships, optimize sales, automate marketing, and provide excellent support. Everything you need to grow your business, in one place.

Service advantages

  • Unified platform. Integrates Sales, Marketing, Help Desk.
  • Sales growth. Manage deals more effectively.
  • Improved service. Quickly resolve customer inquiries.
  • More effective marketing. Target campaigns more precisely.

Characteristics

  • CRM for business
  • Vtiger: Sales, Marketing, Service
  • Customer base
  • All work in one place
  • Unified CRM platform
Vtiger CRM
№14

Insightly

Insightly: Comprehensive solution for SMBs! Combines CRM, project management, and powerful integrations. Optimize customer interactions, track projects, and boost business efficiency. All in one place!

Service advantages

  • Client Management. Efficiently organize information about all your users and their interactions.
  • Project Management. Plan, track, and successfully complete projects.
  • Integrations. Connect your favorite tools for easier workflow.
  • SMB Focus. The ideal solution for small and medium-sized businesses.

Characteristics

  • CRM for Clients
  • Projects and Integrations
  • SMB Solution
  • Insightly CRM
  • Client Management
Insightly
№15

amoCRM

amoCRM: CRM with a messenger focus. Attract clients through chat funnels, automate communication with bots, and conduct omnichannel dialogues. Your key to effective customer relationship management.

Service advantages

  • Chat funnels. Automate customer communication via messengers.
  • Omnichannel dialogues. Communicate with clients where it's convenient for them in one window.
  • Messenger integration. Attract and process leads directly from popular chats.
  • Smart bots. Save your team's time by automating routine questions and tasks.

Characteristics

  • CRM for clients
  • amoCRM - your assistant
  • Chat funnels and bots
  • Omnichannel dialogues
  • Effective client management
amoCRM
№16

Capsule CRM

Capsule CRM: Your easy assistant for managing contacts, deals, and projects. Organize your business, increase productivity, and set up effective customer interaction.

Service advantages

  • Ease of management. Simple interface for managing contacts, deals, and projects.
  • Data centralization. All customer data and their interactions in one place.
  • Sales growth. Effective deal management helps close more tasks.
  • Work organization. Plan and track project execution effortlessly.

Characteristics

  • CRM for business
  • Client management
  • Simple deals
  • Project planning
  • Capsule CRM
Capsule CRM
№17

HubSpot CRM

HubSpot CRM: a free CRM core with integrated marketing, sales, and support. Optimize customer relationships on a single platform!

Service advantages

  • Free core. Start managing customer relationships without costs.
  • Single platform. Marketing, sales, and support in one place.
  • Sales growth. Optimize deals and increase profits.
  • Service improvement. Ensure a high level of customer satisfaction.

Characteristics

  • CRM for customers
  • Sales and marketing
  • Free core
  • Single platform
  • HubSpot CRM
HubSpot CRM
№18

Pipedrive

Pipedrive: CRM focused on sales growth! Visualize your deals, optimize your closing process, and increase conversions with an intuitive interface. Ideal for teams striving for efficiency.

Service advantages

  • Visual pipeline. Clearly see the progress of each deal and plan your next steps.
  • Sales growth. Effectively manage your deals to close more.
  • Easier collaboration. The entire team has access to up-to-date customer information.
  • Deal analytics. Make informed decisions based on data about your sales performance.

Characteristics

  • CRM for deals
  • Visual pipelines
  • Sales growth
  • Ease of use
  • Pipedrive CRM
Pipedrive
Which to choose?

CRM comparison

# CRM Name Focus Features Free plan Base price from
1LP-CRMproduct business, e-commerce, servicesClients, orders, salesFree version up to 50 orders per monthfrom $9/month
2CloseSales, small business, startupsCalls, email, deals14-day trialfrom $49/month per user
3KeyCRMSmall business, medium business, online storesOrder management, communications, inventory control14-day trialfrom $19/mo
4Zoho CRMSmall and medium businesses, sales and marketing departmentsSales, marketing, and service managementFree plan (up to 3 users)from $20/month per user
5Binotel SmartCRMSmall, medium business, services360° overview, analytics, integration-from UAH 399/month per employee
6monday sales CRMSmall, medium businessDeal management, automation, reportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
7Odoo CRMSmall, medium businesses, growing companiesCustomer Management, Sales Automation, Experience ImprovementOne App Free (CRM for free)from €24.90/mo per user
8Creatio (Sales)Small, medium business, corporationsCRM, automation, salesFree trial accessprice upon request
9SuiteCRMSmall and medium business, IT, salesCustomer management, customization, open-sourceOpen-source software (free)from $0/mo (self-hosted)
10NetHunt CRMsmall, medium business, startupsLead management, sales pipelines, automation14-day trialfrom $24/mo per user
11OneBox OSSmall, medium business, servicesCRM/ERP, telephony, document managementA portion of applications is freefrom $1.99/month (per 1000 records)
12Microsoft Dynamics 365 SalesBusiness, sales, customersCustomer management, automation, analytics30-day trialfrom $65/month per user
13Vtiger CRMSmall, medium businessSales, marketing, support15-day trialfrom $15/month per user
14InsightlySMBs, startups, teamsCRM, Projects, Integrations14 Day Trialfrom $29/mo per user
15amoCRMBusiness, sales, communicationsChat funnels, bots, omnichannel14-day trialfrom $15/month per user
16Capsule CRMSmall business, freelancers, startupsContacts, deals, projectsFree planfrom $18/month per user
17HubSpot CRMSmall business, startups, sales departmentsMarketing, sales, supportFree planfrom $20/mo per user
18Pipedrivesmall business, startupsDeal visualization, optimization, conversion14-day trialfrom $14.90/mo per user
Frequently asked questions

Frequently asked questions

? What is Customer Relationship Management?
It is the process of managing all of a company's interactions with current and potential customers.
? What are the main benefits of such a tool?
Data centralization, improved communication, process automation, sales analytics.
? How to choose the best platform?
Consider functionality, budget, ease of use, and integration with other services.
? Do small businesses need such a tool?
Yes, even small businesses can gain significant benefits from effective contact management.
? What features should I look for in top solutions?
Contact management, deal management, marketing campaigns, reporting, and support.