Choose a CRM for your business

TOP 19 CRM for Business

The Best Customer Relationship Management Systems for Your Business

Best

Choose a CRM for your business

№1

LP-CRM

LP-CRM: your all-in-one CRM for success in retail, e-commerce, and service industries. Optimize sales, manage customers, and scale your business effectively. With LP-CRM, every customer and deal is under control!

Benefits

  • Sales optimization. Increase profits with clear control over all deals.
  • Growing loyalty. Maintain strong customer relationships by providing exceptional service.
  • Inventory management. Avoid product losses and improve warehouse operational efficiency.
  • Data analytics. Make informed decisions based on your business's accurate metrics.

Configuration

  • LP-CRM: business growth
  • Ease of customer management
  • Sales automation
  • E-commerce solutions
  • For any business
LP-CRM
№2

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM from Microsoft for sales optimization. Deep integration with the 365 ecosystem and the intelligent assistant Copilot for task automation, personalized recommendations, and increased team productivity. Simplify processes, improve customer interactions, and reach new business heights.

Benefits

  • Deep integration. Seamless integration with the Microsoft 365 ecosystem for maximum efficiency.
  • Copilot Artificial Intelligence. Intelligent assistant for accelerating sales and improving decisions.
  • Sales optimization. Manage all stages of the sales cycle, increase conversion.
  • Single data center. All customer and deal information in one secure place.

Configuration

  • CRM for business
  • Microsoft Dynamics 365 Sales
  • 365 Integration
  • Copilot AI
  • From Microsoft
Microsoft Dynamics 365 Sales
№3

Apptivo

Apptivo: a comprehensive solution for your business! A suite of integrated business applications with a powerful CRM core, specifically designed for small and medium-sized businesses (SMB). Manage sales, customers, projects, and finances from one place. Optimize processes and increase your business efficiency with Apptivo!

Benefits

  • Customer Management. Effectively manage your customer relationships, from first contact to deal closure.
  • Single Hub. Keep all customer and sales information in one place.
  • Sales Growth. Optimize your sales process for faster goal achievement.
  • User-friendly Solution. A comprehensive tool for small and medium-sized businesses, combining various functions.

Configuration

  • CRM for business
  • Apptivo - SMB solution
  • Comprehensive Business Applications
  • CRM Core at the Foundation
  • Efficiency for SMB
Apptivo
№4

OneBox OS

OneBox OS - universal CRM/ERP platform for business. Automate processes, integrate telephony, manage inventory and document flow in a single solution. Optimize operations, increase efficiency, and scale your business with OneBox OS.

Benefits

  • One solution. Everything in one: processes, telephony, inventory, documents.
  • Rapid growth. Scale your business without limits.
  • Convenience. Easily manage all aspects of the company.
  • Efficiency. Optimize workflows and increase profits.

Configuration

  • CRM for business
  • OneBox OS: CRM/ERP
  • Processes, telephony, inventory
  • Document flow
  • All in one solution
OneBox OS
№5

Pipedrive

Pipedrive: CRM that turns leads into real buyers. Focus on visual pipelines and simple deal management allows effective sales, increasing conversion. Ideal for businesses that value dynamism and performance.

Benefits

  • Visual pipeline. Easily track every deal and its stage.
  • Sales optimization. Increase the number of successful deals by focusing on conversion.
  • Ease of use. Intuitive interface that allows you to get started quickly.
  • Deal analytics. Get valuable insights for decision-making and performance improvement.

Configuration

  • Sales increase
  • Deal visualization
  • Simple CRM
  • Process automation
  • Pipedrive CRM
Pipedrive
№6

Zoho CRM

Zoho CRM: a cloud-based CRM for comprehensive sales, marketing, and service management. Automate business processes, increase efficiency, and improve customer interactions. The ideal solution for your business growth.

Benefits

  • Full control. Comprehensive management of all aspects of customer interaction.
  • Scalability. Ideal for both startups and large companies.
  • Efficiency. Increase the productivity of your sales and marketing team.
  • Analytics. Gain valuable insights for decision-making.

Configuration

  • CRM for business
  • Zoho CRM: cloud
  • Sales automation
  • Marketing and service
  • All in one.
Zoho CRM
№7

Nutshell

Nutshell: a simple CRM and email marketing for B2B teams. Organize sales, engage customers, and grow your business more effectively. The ideal solution for growing companies.

Benefits

  • Ease of use. Easy to learn for B2B teams, without unnecessary complexity.
  • Effective marketing. Converting newsletters to attract new customers.
  • Data centralization. All customer information in one place for easy access.
  • Increased sales. Optimize team performance and increase profits with Nutshell.

Configuration

  • CRM for business
  • Simple B2B CRM
  • Email marketing
  • Nutshell CRM
  • Sales growth
Nutshell
№8

Capsule CRM

Capsule CRM: Your easy business assistant. Effectively manage contacts, deals, and projects. A simple, intuitive solution for growing your company. Everything you need for success - in one place!

Benefits

  • Easy access. Manage contacts, deals, and projects in one place.
  • Ease of use. Intuitive interface for quick work.
  • Data centralization. All customer and project information at your fingertips.
  • Efficient management. Organize workflows for your company's growth.

Configuration

  • Easy CRM
  • CRM for contacts
  • CRM for deals
  • CRM for projects
  • Capsule CRM
Capsule CRM
№9

SuiteCRM

SuiteCRM: a powerful Open-source CRM that allows flexible customization to meet your business needs. Optimize sales, marketing, and customer service with extensive customization options. Free and scalable.

Benefits

  • Flexibility. Fully adapt to your needs.
  • Free. Save money while getting a powerful tool.
  • Scalability. The growth of your company is our solution.
  • Community. Support from experienced users and developers.

Configuration

  • CRM for business
  • SuiteCRM
  • Open-source
  • Flexibility
  • Customization
SuiteCRM
№10

SugarCRM

SugarCRM - A flexible, open-architecture CRM built for B2B sales. Adapt it to your needs, integrate with other systems, and optimize workflows for your business growth. The ideal solution for companies striving for efficiency.

Benefits

  • Open Source. Adapt to your unique B2B sales needs.
  • Integration. Easily connects with your other tools.
  • Scalability. Grows with your business.
  • Customization. Customize the interface and functionality to your tasks.

Configuration

  • Flexible B2B CRM
  • Open Architecture
  • SugarCRM for Business
  • Sales Support
  • Scalable Solution
SugarCRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud: the leading CRM for business. Build effective sales funnels, optimize processes, and get deep analytics for your company's growth. Everything you need for successful customer interaction in one powerful solution.

Benefits

  • Sales growth. Increase profits by optimizing customer interaction and effective deal management.
  • Deep analytics. Make informed decisions based on detailed reports and performance indicators.
  • Flawless organization. Systematize work with potential and existing customers, track every interaction.
  • Business scaling. Expand your business, relying on a solid foundation for customer relationship management.

Configuration

  • CRM for business
  • Sales Cloud
  • Funnel building
  • Analytics for business
  • Leading CRM
Salesforce Sales Cloud
№12

SalesDrive

SalesDrive: CRM for online stores. Maximize sales with our integrations: marketplaces, delivery, payments, warehouse. Optimize business management easily and effectively. Your path to success!

Benefits

  • Integration with marketplaces. Connect all your sales channels in one interface for easy management.
  • Flexible settings. Adapt the system to the unique needs of your online store.
  • Data centralization. Store all customer and order information in one place.
  • Sales automation. Simplify customer interaction and increase team efficiency.

Configuration

  • CRM for online retail
  • Sales growth
  • Business automation
  • Integration with marketplaces
  • Convenient customer management
SalesDrive
№13

Agile CRM

Agile CRM: your unified interface for sales, marketing, and service. Maximize business efficiency by consolidating all processes into one powerful tool. Optimize team performance and reach new heights.

Benefits

  • Unified System. Unite sales, marketing, and service departments in one convenient interface.
  • Increased Efficiency. Optimize team performance and accelerate goal achievement.
  • Data Centralization. All customer and deal information in one place for quick access.
  • Improved Collaboration. Ensure seamless interdepartmental communication for a better customer experience.

Configuration

  • CRM for Business
  • Sales, Marketing, Service
  • Agile CRM
  • Unified Interface
  • Increased Efficiency
Agile CRM
№14

Insightly

Insightly: A powerful CRM that combines sales, project, and communication management. An ideal solution for SMBs looking to optimize processes, automate tasks, and increase efficiency through extensive integrations.

Benefits

  • Customer Management. Complete control over all customer interactions, from initial contact to successful deal closure.
  • Project Planning. Efficiently manage tasks, deadlines, and resources for your projects.
  • Integrations. Connect your favorite tools for seamless workflow.
  • SMB Growth. We help small and medium-sized businesses scale and achieve their goals.

Configuration

  • CRM for SMB
  • Projects & Tasks
  • Service Integrations
  • Unified Platform
  • Business Growth
Insightly
№15

amoCRM

amoCRM: CRM with a messenger focus. Create omnichannel dialogues, launch chat funnels, and automate customer communication using smart bots. Maximize sales through convenient communication channels.

Benefits

  • Chat funnels. Effectively guide clients from first contact to deal directly in chat.
  • Smart bots. Automate routine tasks, answer common questions 24/7.
  • Omnichannel. Communicate with clients on their favorite platform without losing context.
  • Centralized dialogues. All customer communication history in one place, regardless of the channel.

Configuration

  • CRM for business
  • amoCRM: omnichannel
  • Chat funnels
  • Bots for sales
  • Effective dialogues
amoCRM
№16

CPAshka

CPAshka: A CRM system built for dropshipping success. Automate dropshipper calculations, optimize processes, and take your business to the next level. The ideal solution for those who value efficiency and growth.

Benefits

  • Efficient management. Everything you need to manage clients and sales in one place.
  • Accurate calculation. The system automatically keeps track of dropshippers, simplifying analytics.
  • User-friendly interface. An intuitive system adapted for dropshipping.
  • Profit increase. Optimization of work with clients and sales processes for revenue growth.

Configuration

  • CRM for business
  • CPAshka: Dropshipping CRM
  • Automatic dropshipper calculation
  • Simple interface
  • Efficient management
CPAshka
№17

Odoo CRM

Odoo CRM: a powerful CRM module as part of the Odoo ERP system. Manage sales, marketing, and customer service in one place. Optimize customer interactions, increase team efficiency, and scale your business. A comprehensive solution for successful CRM.

Benefits

  • Integrated solution. Manage customers and sales in one space, complementing other business processes.
  • Sales growth. Optimize customer interactions and identify new opportunities to increase revenue.
  • Team efficiency. Improve communication and collaboration within the sales department, track results.
  • Data security. Reliable protection of your customer and deal information thanks to Odoo's comprehensive system.

Configuration

  • CRM for business
  • Odoo CRM: ERP
  • Manage sales
  • Grow with Odoo
  • Simple CRM
Odoo CRM
№18

Less Annoying CRM

Less Annoying CRM: A super simple CRM for small businesses. Forget complexity - focus on growth! We offer an intuitive tool to help you effectively manage clients, deals, and tasks. The perfect solution for those who value simplicity and results.

Benefits

  • Simplicity. Our tool is designed for those who value their time and don't want to spend it on complex setups.
  • Efficiency. Helps to better manage clients and sales, increasing profits.
  • Affordability. The perfect solution for small companies looking for an effective yet inexpensive tool.
  • Growth. Supports your development by simplifying customer interaction and optimizing workflows.

Configuration

  • Simplicity
  • Efficiency
  • Small business
  • No complexity
  • Less Annoying CRM
Less Annoying CRM
№19

Bitrix24

Bitrix24: Your All-in-One Business Efficiency Hub. CRM, contact center, and project management in a single solution. Optimize sales, improve customer communication, and foster teamwork. Everything you need for your business growth.

Benefits

  • All-in-One. A comprehensive solution for all your needs: from sales to teamwork.
  • Effective Sales. Manage deals, leads, and customers on a single screen.
  • Productive Team. Improve communication and collaboration within your company.
  • Contact Center. Unify all customer communication channels in one place.

Configuration

  • CRM for Business
  • Bitrix24: All-in-One
  • Sales, Contact Center, Projects
  • Effective Business Management
  • CRM and Workspace
Bitrix24
Overall table

CRM in comparison

# Software Purpose Key features Trial period Cost of services
1LP-CRMRetail, e-commerce, servicesCustomer management, sales, e-commerceFree version for up to 50 orders per monthfrom $9/month
2Microsoft Dynamics 365 SalesMedium, large companies, sales departmentsRelationship management, sales automation, integration30-day trialfrom $65/mo per user
3ApptivoSmall, Medium BusinessCRM, Projects, FinanceTest for Freefrom $15/mo per user (annual billing) or $20/mo monthly
4OneBox OSSmall, medium business, manufacturingAutomation, integration, managementSome applications are freefrom $1.99/mo (per 1000 records)
5PipedriveSmall and medium business, sales, resultsVisual pipeline, deal management, conversion14-day trialfrom $14.90/month per user
6Zoho CRMSmall, medium, large businessSales, marketing, service managementFree plan (up to 3 users)from $20/mo per user
7NutshellGrowing B2B teams, small and medium businessesCRM, email marketing, B2B14-day trialfrom $16/month per user
8Capsule CRMSmall business, startups, freelancersContacts, deals, projectsFree planfrom $18/mo per user
9SuiteCRMSmall, medium, large businessCustomization, Open-source, ScalabilityOpen-source software (free)from $0/mo (self-hosted)
10SugarCRMB2B Sales, Business GrowthFlexible, Open, B2B SalesFree Trialfrom $49/mo per user
11Salesforce Sales CloudB2B, enterprise, small and medium businessSales management, automation, analytics30-day trialfrom $25/month per user
12SalesDriveonline stores, e-commerceIntegrations, management, optimization14-day trialfrom 349 UAH/month
13Agile CRMSmall, Medium BusinessSales, Marketing, ServiceFree Plan (up to 10 users)from $8.99/mo per user
14InsightlySMBs, Sales Teams, Project ManagersSales, Project, Communication Management14-Day TrialFrom $29/mo per user
15amoCRMSmall, medium businessOmnichannel, chat funnels, automation14 Day Trialfrom $15/mo per user
16CPAshkaDropshippers, eCommerce businesses, entrepreneursAutomation, optimization, growthFree for the first 100 leadsfrom $5/month
17Odoo CRMSmall, medium businesses, startupsSales, marketing, service managementOne App Free (CRM free of charge)from €24.90/month per user
18Less Annoying CRMSmall businesses, startups, freelancersClient management, deals, tasks30-day trial$19/mo per user
19Bitrix24Small Business, Medium Business, Large BusinessCRM, Contact Center, Project ManagementFree Planfrom $61/mo (5 users)
Questions and answers

Questions and answers

? What is an interaction management system?
It is software that helps organize customer interactions, improve sales and marketing.
? How does the system optimize sales?
It automates processes, tracks leads, manages deals, and analyzes performance.
? What are the benefits of using it?
Increased customer loyalty, improved team efficiency, better record-keeping and planning.
? Is it suitable for small companies?
Yes, many solutions have flexible pricing and functionality for small businesses.
? How to choose the best option?
Define your needs, compare functionality, pricing, and user reviews, consider options from TOP-19.