Choose a CRM for your niche

Best CRMs for Marketplaces: Top Picks

Best CRMs for Ukrainian Marketplaces

TOP

Choose a CRM for your niche

№1

LP-CRM

LP-CRM: a comprehensive solution for product business, e-commerce, and services. Optimize sales, manage clients, and increase your business's efficiency on marketplaces. Easily integrates, intuitive, with a focus on results.

Advantages

  • Data centralization. All customer and sales data in one place for effective management.
  • Sales growth. Optimizing team performance and better understanding of clients contribute to increased profit.
  • User-friendly management. Intuitive interface and flexible system settings for your needs.
  • Sales analytics. Detailed reports and analytics will help make informed decisions for business development.

Capabilities

  • LP-CRM: CRM for marketplaces
  • User-friendly CRM for e-commerce
  • LP-CRM: product business
  • CRM for services, e-commerce
  • LP-CRM: comprehensive solutions
LP-CRM
№2

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM for marketplaces that combines sales, communication, and artificial intelligence. Built-in telephony, email tracking, and an AI assistant will help optimize your workflow, improve customer experience, and increase sales on your platform.

Advantages

  • Integrated telephony. Communicate directly with customers from the platform.
  • Email marketing. Build strong relationships with buyers.
  • AI assistant. Optimize your workflow and gain valuable insights.
  • Unified interface. Manage all communications and data in one place.

Capabilities

  • CRM for marketplaces
  • Freshworks CRM
  • Built-in telephony
  • AI assistant
  • Email marketing
Freshworks CRM (Freshsales)
№3

Binotel SmartCRM

Binotel SmartCRM is a CRM solution for marketplaces that provides a 360° customer card, powerful analytics, and task management. Integration with the PBX will help optimize communication and increase sales efficiency.

Advantages

  • 360° customer card. All customer information in one place for a better understanding of their needs.
  • Analytics. Make informed decisions based on detailed reports.
  • Tasks. Effectively manage workflows and track task completion.
  • PBX integration. Seamless integration with the phone system for complete communication.

Capabilities

  • CRM for marketplaces
  • 360° customer card
  • Advanced analytics
  • Task management
  • PBX integration
Binotel SmartCRM
№4

monday sales CRM

monday sales CRM: Flexible CRM built on monday.com, designed to optimize marketplace sales. Manage leads, deals, and your team in a unified workspace. Boost efficiency and hit your sales targets.

Advantages

  • System flexibility. Adapt to your team's and business's needs.
  • Data centralization. Manage all customer information in one place.
  • Work visualization. See team progress and optimize processes.
  • Integration with others. Seamlessly connect with your favorite tools.

Capabilities

  • CRM for marketplaces
  • monday sales CRM
  • Flexible CRM
  • Sales teams
  • monday.com
monday sales CRM
№5

SugarCRM

SugarCRM: A flexible CRM with an open architecture for B2B sales. Optimize processes, manage customer interactions, and accelerate your business growth on marketplaces. benefit1- Open Architecture

Advantages

  • Відкрита архітектура. Adapt the system to the unique needs of your B2B business. benefit_desc2 - Your business growth will not be limited by the system's functionality. benefit_desc3 - Easily connect with other services for complete control. benefit_desc4 - Specialized tools for effective B2B sales management. characteristic1 - CRM for Marketplaces
  • Scalability. Ріст вашого бізнесу не буде обмежений функціоналом системи.
  • Integration. Легко з'єднуйте з іншими сервісами для повного контролю.
  • B2B Focus. Спеціалізовані інструменти для ефективного управління B2B-продажами.

Capabilities

  • CRM для маркетплейсів
  • SugarCRM Flexibility
  • Open Architecture
  • B2B Sales
  • Custom Solutions
SugarCRM
№6

Keap (ex-Infusionsoft)

Powerful CRM and marketing automation for entrepreneurs. Optimize sales, build customer relationships, and scale your business. Ideal for marketplaces aiming for effective management and growth.

Advantages

  • Sales growth. Increase campaign effectiveness and better understand customers to maximize profits.
  • Customer management. Systematize buyer data, improve interaction, and build long-term relationships.
  • Marketing automation. Free up time by automating routine tasks and personalizing communication.
  • Business analytics. Gain deep insights into the effectiveness of your marketing efforts and sales for informed decision-making.

Capabilities

  • CRM for marketplaces
  • Automate business
  • Keap: CRM+Marketing
  • Effective sales
  • Customer experience
Keap (ex-Infusionsoft)
№7

Zoho CRM

Zoho CRM: a cloud-based CRM for marketplaces. Automate sales, marketing, and service. Improve customer engagement, optimize processes, and increase profits. A comprehensive solution for your business.

Advantages

  • Increase in sales. Expand opportunities to increase profit and effectively manage deals.
  • Data centralization. Have all customer and deal information in one place for better control.
  • Service improvement. Provide an exceptional customer experience through fast and personalized support.
  • Reports and analytics. Make informed decisions based on accurate data about your business.

Capabilities

  • CRM for marketplaces
  • Zoho CRM
  • Sales automation
  • Marketing and service
  • Cloud solutions
Zoho CRM
№8

KeepinCRM

KeepinCRM: Your simple CRM for SMEs. Effectively manage clients, tasks, deals, inventory, and finances. Optimize marketplace processes with our intuitive solution. Fast, reliable, convenient!

Advantages

  • Convenient management. Easily track all clients, tasks, and deals.
  • Integration with marketplaces. Effectively collaborate with popular sales platforms.
  • Sales efficiency. Organize deal work for maximum results.
  • Financial control. Keep track of income and expenses for a stable business.

Capabilities

  • CRM for marketplaces
  • SME-friendly
  • Clients, tasks, deals
  • Inventory and finances
  • KeepinCRM - simple and effective
KeepinCRM
№9

Pipedrive

Pipedrive: CRM that will transform your deals! Focus on visual pipelines and maximum conversion. Ideal for marketplaces where every step is important.

Advantages

  • Deal visualization. Manage all deals thanks to clear pipelines.
  • Maximizing conversion. Focus on the most profitable opportunities.
  • Effective management. Track sales progress and analyze results.
  • User-friendly interface. Easy to learn and integrate with other services to optimize work.

Capabilities

  • CRM for marketplaces
  • Pipedrive - conversion
  • Visual pipelines
  • Effective deals
  • Simple interface
Pipedrive
№10

Close

Close - CRM that optimizes the work of marketplace sales teams. Focus on the key: effective calls and personalized email series that convert. Automation, analytics, and full control over customer interactions. Your sales at a new level!

Advantages

  • Sales growth. Increase deal volume by optimizing communication.
  • Work optimization. Manage customer interactions more effectively and close more deals.
  • Improved communication. Establish personalized communication with clients through calls and emails.
  • Business analytics. Make informed decisions based on customer interaction data.

Capabilities

  • CRM for marketplaces
  • Grow with Close
  • Online sales
  • Effective calls
  • Email marketing
Close
№11

HubSpot CRM

HubSpot CRM: Your free core for a marketplace. Integrated marketing, sales, and customer support tools in one place. Grow with us!

Advantages

  • Unified platform. All your customer data and tools in one place.
  • Free start. Get started without expensive software costs.
  • Scalability. Grow your business with us by adding new features.
  • Centralized data. Know every customer better by having all information at hand.

Capabilities

  • CRM for marketplaces
  • Hubspot: CRM, marketing, sales, support
  • Unified platform for business
  • Free CRM core
  • Marketplace sales optimization
HubSpot CRM
№12

Copper

Copper - CRM для Google Workspace, що глибоко інтегрується з Gmail. Оптимізуйте роботу маркетплейсів, управляйте продажами та клієнтами прямо в пошті. Ефективність та простота для вашого бізнесу.

Advantages

  • Зв'язок з покупцями. Керуйте всіма комунікаціями з клієнтами напряму з Gmail.
  • Єдиний простір. Уся інформація про клієнтів та угоди в одному доступному місці.
  • Глибока інтеграція. Повністю працює в середовищі Google Workspace, без потреби в окремому додатку.
  • Ефективність продажів. Оптимізуйте роботу з потенційними клієнтами та покращуйте результати.

Capabilities

  • CRM для маркетплейсів
  • Copper: Gmail CRM
  • Управління клієнтами
  • Продажі та маркетинг
  • Інтеграція Google Workspace
Copper
№13

Vtiger CRM

Vtiger CRM: The all-in-one solution for your marketplace! Optimize sales, marketing, and customer support on a single platform. Increase efficiency and loyalty.

Advantages

  • Integration. Unifies sales, marketing, and support in a single space for your business.
  • Automation. Frees up time from routine tasks, allowing teams to focus on sales growth.
  • Analytics. Provides in-depth reports for informed decision-making.
  • Scalability. Grows with your business, adapting to new challenges.

Capabilities

  • CRM for Marketplaces
  • Vtiger: Sales
  • Vtiger: Marketing
  • Vtiger: Help Desk
  • Unified Platform
Vtiger CRM
№14

Apptivo

Apptivo: Comprehensive SMB Solution. An integrated suite of business applications with a powerful CRM core, optimizing sales, marketing, and customer management processes. Ideal for marketplaces where every contact counts.

Advantages

  • Data Centralization. Consolidates all customer and sales information in one place for easy access.
  • Advanced Reporting. Gain deep insights into your business performance through detailed analytical data.
  • Personalization. Tailor communication and offers to the individual needs of each customer.
  • Team Management. Efficiently assign tasks and track employee progress.

Capabilities

  • CRM for Marketplaces
  • Apptivo CRM
  • SMB Solution
  • Business Applications
  • Sales Automation
Apptivo
№15

Nutshell

Nutshell: a simple CRM and email marketing for B2B teams. Optimize sales, build customer relationships, and scale your business on marketplaces. Effective deal and communication management in one convenient solution.

Advantages

  • Sales growth. Increase sales volume through effective customer management.
  • Simple management. Easily track all customer interactions.
  • Effective communication. Build strong relationships with your partners.
  • Increased loyalty. Provide an unforgettable experience for every customer.

Capabilities

  • CRM for marketplaces
  • Simple B2B CRM
  • Email marketing for business
  • Manage sales easily
  • Nutshell: your CRM assistant
Nutshell
№16

OneBox OS

OneBox OS - a universal CRM/ERP platform for marketplaces. Optimize sales, manage inventory, telephony, and documents in one window. Grow more efficiently!

Advantages

  • Convenient management. Everything under control, from customers to sales, in a single interface.
  • Sales increase. Work effectively with customers and optimize trading operations.
  • Automation. Reduce routine tasks by transferring them to the OneBox OS system.
  • Unified solution. Integrate all business processes: from accounting to communications.

Capabilities

  • CRM for marketplaces
  • Unified control center
  • Process optimization
  • Inventory and document management
  • OneBox OS: CRM/ERP
OneBox OS
№17

Less Annoying CRM

Less Annoying CRM: Super simple CRM for small businesses. Track contacts, deals, and tasks without unnecessary complexity. Ideal for marketplaces where speed and clarity are important.

Advantages

  • Simple management. Easily manage customers and sales.
  • Data centralization. All customer information in one place.
  • Efficiency will increase. Better understand your customers and increase sales.
  • Easy start. Get started without complex training and setup.

Capabilities

  • CRM for marketplaces
  • Simplicity
  • Efficiency
  • For small businesses
  • Without unnecessary complexity
Less Annoying CRM
Overall table

CRM systems comparison

# System Segment Tools Trial Base price from
1LP-CRMProduct business, eCommerce, servicesSales, clients, marketplacesFree version up to 50 orders per monthfrom $9/month
2Freshworks CRM (Freshsales)Marketplaces, small businesses, startupsSales, communication, AIFree planfrom $9/mo per user
3Binotel SmartCRMMarketplaces, e-commerce, online business360° customer card, analytics, task management-from 399 UAH/month per employee
4monday sales CRMMarketplaces, sales, teamSales optimization, lead management, dealsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
5SugarCRMB2B Sales, Marketplaces, Business GrowthOpen Architecture, B2B Sales, Process OptimizationFree TrialFrom $49/mo per user
6Keap (ex-Infusionsoft)Entrepreneurs, small businesses, marketplacesCRM, automation, salesTrial (free)from $159/mo
7Zoho CRMmarketplaces, business owners, sales managersSales, marketing, service automation, improved customer engagement, process optimization, profit increase, comprehensive solutionFree plan (up to 3 users)from $20/month per user
8KeepinCRMSMEs, marketplaces, servicesClients, tasks, deals, inventory, finances7-day trialfrom 290 UAH/user/month
9PipedriveMarketplaces, B2B sales, small businessVisual pipeline, conversion, marketplaces14-day trialfrom $14.90/mo per user
10CloseMarketplace sellers, sales teams, sales managersEffective calls, personalized emails, full control14-day trialfrom $49/mo per user
11HubSpot CRMSmall, medium business, startupsMarketing, sales, supportFree planfrom $20/mo per user
12CopperПродавці, власники бізнесу, команди продажівІнтеграція з Gmail, управління продажами, робота з клієнтамиТест 14 дніввід $29/міс за користувача
13Vtiger CRMMarketplaces, Small Businesses, Medium BusinessesSales, Marketing, Support15-Day Trialstarting at $15/mo per user
14ApptivoSMB, Marketplaces, SalesCRM, Marketplaces, OptimizationTest for Freefrom $15/mo per user (annual billing) or $20/mo monthly
15NutshellB2B, small business, medium businessCRM, email marketing, deal management14-day trialfrom $16/mo per user
16OneBox OSMarketplaces, online stores, distributorsCRM/ERP, marketplaces, sales optimizationSome applications are freefrom $1.99/mo (per 1000 records)
17Less Annoying CRMSmall business, marketplaces, startupsContact tracking, deal management, task management30-day trial$19/month per user
Answers to questions

Answers to questions

? What systems improve work with sellers?
Systems help manage clients, deals, and communication with suppliers.
? What tools will help optimize sales?
Tools for analytics, marketing automation, and customer relationship management.
? How to choose the best program for the platform?
Choose based on functionality, integrations, scalability, and cost.
? Is a special program needed for online marketplaces?
Yes, it will help effectively manage a large number of clients and deals.
? What are the benefits of customer management programs?
Increased loyalty, increased sales, improved service.